Ratings based on 201 Verified Reviews

4.4 out of 5
88% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by Lawrence

Birthday

Posted Jun 24, 2017 on Hotels
The best hotel and service Celebrating my wife's birthday and they gave us a free up grade to a suite plus a nice bottle of wine.
Comment from Hotel Management
Jun 28, 2017 by MDTownsend, Hotel Management
Thank you so much and we are pleased you enjoyed!
4 out of 5
by Richard

Beautiful hotel

Posted Jun 6, 2017 on Hotels
Really good; only misses were lack of turndown service 2 of 3 nights, and no refresh of toiletries. Also, NO coffee maker in room, which adds to cost.
Comment from Hotel Management
Jun 28, 2017 by MDTownsend, Hotel Management
Thank you for your kind rating. We chose to serve fresh coffee rather than coffee that is usually in packets in our guest rooms. The coffee is complimentary.
5 out of 5
by kent

Posted Jun 2, 2017 on Hotels
Comment from Hotel Management
Jun 7, 2017 by MDTownsend, Hotel Management
Thank you so much!
5 out of 5
by Steve

Posted May 29, 2017 on Hotels
Comment from Hotel Management
Jun 2, 2017 by MDTownsend, Hotel Management
Thank you so much!
5 out of 5
Recommended
for Everyone
by A verified traveler from Irvine, CA

Nicest Hotel in Detroit . . . Anywhere!

Posted May 24, 2017
Pros: Beautiful and immaculate with the most professional and courteous staff. Wow is all I can say. To see it is to believe it.
Cons: Hard to improve on perfection.
Location: Birmingham, MI is studied worldwide for its urban design and walkability. Experience the dining and shopping for yourself and you'll understand.
My goodness, talk about luxury. This place oozes luxury like no other. We've stayed in the worlds finest hotels and this place sets the standard. The city is unbelievable too. Birmingham is one of the nicest enclaves in the USA. Unique in its high end shopping and restaurants, whether you are on a business trip or vacation, it will certainly feel like vacation!
Comment from Hotel Management
Jun 2, 2017 by Steven Kalczynski, Hotel Management
Thank you for your kind words! It is appreciated and we look forward to having you return in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Extraordinary detail. Exceptional staff.

Posted May 18, 2017
Wonderful experience. I would recommend this hotel to anyone. They've in a graded it perfectly into the surrounding towns setting. The staff was extraordinary
Comment from Hotel Management
Jun 2, 2017 by Steven Kalczynski, Hotel Management
Thank you so much for your kind words!
5 out of 5
by Scott

Posted Apr 6, 2017 on Hotels
Comment from Hotel Management
Jun 2, 2017 by MDTownsend, Hotel Management
Thank you so much!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable in every way.

Posted Mar 15, 2017
Pleasant staff and lovely room. Very good dining room and great location.
5 out of 5
by Yuriy

This traveler left a rating score only Posted Mar 13, 2017 on Hotels
5 out of 5
by Rachel

Posted Feb 20, 2017 on Hotels
Comment from Hotel Management
Feb 28, 2017 by General Manager, Hotel Management
Thank you so much!