- Liked: Property conditions & facilities
- Disliked: Staff & service
Checkin was terrible. We arrived on time at the location 20 rue de L'Paix and no one responded. Called phone in Expedia itinerary nobody responded. Found a phone on the door bell. The lady asked me to wait. It was raining and cold. After several calls and two hours she sent us to another location. I also found that she had sent a generic email without my name with a different title than the hotel we expected to go. In conclusion we were not previously informed that she would place us in another location. But she rushed to charge my credit card. It was not a language barrier issue. The room was ok. Breakfast was good. Checkout time did not match with Expedia itinerary. For Expedia it was noon, for the hotel 11am. I would not recommend it for the bad time I had to checkin.