Ratings based on 75 Verified Reviews

4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Old, dark hotel, poor lighting in rooms. No window

Posted Apr 2, 2017
Staff doesn't speak English. Rooms have no windows but a small skylight. Old everything.
5 out of 5
by Peter from Burgess Hill

A lovely hotel with excellent service

Posted Jan 28, 2016 on Hotels
We were very impressed with the service and also the breakfast they provided, the hotel had a nice overall feel to it and we felt very comfortable. The only slight criticism was that there were no tea or coffee making facilities in the room
5 out of 5
for Everyone
by A verified traveler from Miami, FL

Excellent Hotel at Very Competitive Rates

Posted Aug 26, 2015
Pros: Everything.
Cons: Nothing
Location: Explore this medieval town.
Everything was perfect. Great historic place near town center. About 7 minutes walk to famous Plaza Mayor. The hotel is in a restored convent.
5 out of 5
for Everyone
by A verified traveler

Very very nice

Posted Jan 15, 2014
Lovely hotel, very beautiful, highly recommended
5 out of 5
by peter from sunderland uk

Great interior

Posted Sep 21, 2013 on Hotels
An old convent with a fantastic inner dining and lounge area. Great restaurant and good value menu del dia. Lovely breakfast. Friendly staff and great value overall
5 out of 5
for Couples
by Alan from London, UK

Fully Recommended

Posted Jul 19, 2012
Pros: Open areas and the history. Excellent position for exploring the old town.
Cons: Would struggle to be negative.
Location: Out of but convenient for the old town.
This is a very nice hotel which benefits from a sympathetic reconstruction based upon a derelict convent. Light and airy and very well located for visiting the old town. Garage a bit tight but been to worse. And this one is free! Nice staff and a good coffee shop in an airy open area, open for the hours we wanted - late. Hard to fault in any respect.
4 out of 5
by A verified traveler from Brisbane,Australia

Sercotel Izan Trujillo

Posted Aug 1, 2011 on Hotels
Great hotel with lots of character.Room was huge with large bathroom.Staff didnt speak english but they tried hard.In centre of town so handy for meals etc
5 out of 5
for Everyone
by A verified traveler from Bilbao

Posted Jun 25, 2017
Cons: En la piscina debería poner un reloj en una pared como sugerencia, pero tampoco es obligatorio.
La única sorpresa negativa es que no incluye el desayuno. Solucioné en la recepción. La página web de Expelia especifica con desayuno incluido,(bufet). El bufet es muy completo y muy recomendable .
4 out of 5
for Everyone
by A verified traveler

Sin opciones en el desayuno

Posted Mar 20, 2017
Nos ha dejado sorprendidas, que un hotel de 4*, sólo te dé como opción desayuno su buffet de 12'50, y si sólo quieres un café con tostada, tengas que perder la mañana hasta las 11 que termina. En sus alrededores próximos no hay cafeterías, salvo un hotel cercano que sí te aceptan en su cafetería.
5 out of 5

Muy agradable y confortable.

Posted Mar 4, 2017 on Hotels
Es un lugar magnífico para descubrir Trujillo. Lo recomendamos.