Very Nice Hotel & their People have a Big Heart
Posted Jul 30, 2016
Guest 2 times for 2 days at a time in July 2016. Second time after a hospital stay due to a traffic accident (fractured lumbar and a brace). Second stay had booked only 1 day before flying out but needed another day before that due to injury. They were fully booked and would have had to move me to 2 different rooms - tough in my condition. Well they did it so I would not have to move and because of my injuries. While there, without fanfare, the staff were more than nice to me, offering help always when they thought I needed it or when I asked...doting but not intrusive.
What wonderful, wonderful people with a big heart that they have working there!
The hotel grounds are large, with many tropical plants and include a large swimming pool with a lifeguard on duty. Plenty of parking on the grounds as well. The rooms are very modern, spacious and well appointed - this hotel better than other Mercure hotels I have stayed at. It is a full service hotel indeed. Private, quiet, safe and exclusive.
Locally, you can walk to nearby stores (pharmacy, coffee shops etc.) about 2 blocks away from the front gate (is where they begin). Airport is a 15 minute or so taxi ride away. Train station nearby.
Comment from Hotel Management
Aug 1, 2016 by cosimo, Hotel Management
Dear Guest, on behalf of all the staff thank you so much for this special and fantastic review, and for choosing our hotel. We are really sorry about the accident. Caring about you was the minimum we could do in such a tough situation. We wish you a prompt and painless recovery. We also hope that you will come back soon, to buld new, better memories about the experience in our town and region. We would make a special treatment for you. You really deserve it. Warm regards, Cosimo Ranieri, CEO