Best hotel in an area dominated by a failing city
Posted Aug 19, 2016
It thought four foot high bed s went out with green kitchen appliances (89 year old men do not use four foot high beds). Beds much too soft, it will take my back a week to straighten out. Horizontal layout is exhausting, Rarely any real hot water, so get used to tepid showers, Toilet rarely flush properly..No "please make up my room now" capability, so your maid is likely to want to make up room while you are on a conference call. Bar good, but dining room offerings poor and expensive. No free breakfasts. My guess is that the hotel makes its money off its function rooms. Won't stay there again.
Comment from Hotel Management
Aug 25, 2016 by Jennifer F., Hotel Management
Thank you for taking the time to share your feedback with us. I will certainly be addressing the issues you experienced with the appropriate department heads so that we can improve our products and services. I look forward to serving you better in the near future.
Senior Operations Manager, Rooms