Ratings based on 146 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
Disappointed that there was no bacon for breakfast booked this hotel for the hot breakfast which stated bacon. Found the lady in charge of the breakfast area a little rude to all the guests Otherwise the stay good
3 out of 5
Recommended
for Everyone
by A verified traveler from allen tx

Delightful accommodating staff

Posted Sep 16, 2017
Check in difficult because given wrong type of room,but was pleasantly corrected. Manager very helpful and pleasant. Eoom clean but no kleenex. Breakfast appeal marginal. I
5 out of 5
Recommended
for Everyone
by A verified traveler from Rawson, Ohio

4740 Norrell Dr, Trussville, AL

Posted Sep 5, 2017
Pros: The Friendly and efficient staff
Cons: Keep doing what they do!
Location: Quiet location near restaurants and fuel.
This facility has a good, quiet location. The highlight feature of this Comfort Inn is the Staff. EVERYONE on the staff has a smile and warm welcome for their guests. The facility is extremely well kept and clean. The breakfast area was well attended by staff and had a very nice selection of food. I really can't complain about any feature of this facility. It is great and I highly recommend it. This will be my selected hotel on my next trip!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 24, 2017
Just an overnight stopping point on travels. Very cleanly and super comfy king size bed. Breakfast was perfect.
Comment from Hotel Management
Jun 24, 2017 by Janice, Hotel Management
Thank you for taking the time to let us know that you enjoyed your stay with us.
5 out of 5
by lisa

This traveler left a rating score only Posted Jun 22, 2017 on Hotels
3 out of 5
by Louis

Convenient and comfy

Posted Jun 14, 2017 on Hotels
Area is convenient to restaurants, shopping and the freeway. Downtown Birmingham just 15 minutes away. New rooms, clean baths, comfortable beds, just needs a comfy chair for reading. WiFi easy to access and business center on 2nd floor easy to use and always available. Morning breakfast really quite good.
Comment from Hotel Management
Jun 24, 2017
Louis, Thank you for your comments on our hotel. Please come stay with us again. Yes, our beds and most everything else in the hotel are new. We just went through a big renovation. This although being close to Birmingham is a very nice, quite neighborhood. Janice
4 out of 5
by Eugenie

Posted Jun 10, 2017 on Hotels
Room was clean and well maintained. Hotel staff not the most friendly, and we were charged twice for our one night stay.
Comment from Hotel Management
Jun 24, 2017
Sorry your felt our team members weren't as friendly as you expected. Will discuss with them. I found no billing issues with your stay. There was an authorization however it should of dropped by now. Stays in our system 7-10 days and drops off. If it's still on there, please have your bank or credit card company call me and I can give them the Authorization number so they can take if off for you! Thank you so much! Janice
4 out of 5
by Charles M

Posted May 26, 2017 on Hotels
Comment from Hotel Management
Jun 24, 2017
Dear Charles M, Thank you for submitting your thoughts on our hotel. Janice
5 out of 5
by Karen Winter from Columbus Mississippi

Posted May 25, 2017 on Hotels
excellent
5 out of 5
by Victoria

Posted May 24, 2017 on Hotels
It was a nice place for my fiance and I to go to get away from everyone else for a night.
Comment from Hotel Management
Jun 24, 2017
Victoria, Sounds like you enjoyed your stay with us. Please call me when you and your fiance get away again so that I can discount our Executive Suite to you. It has a nice Jacuzzi tub in it! So relaxing. Thanks so much for staying with us. Janice