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Reviews of Courtyard by Marriott Birmingham Trussville

3 out of 5
Courtyard by Marriott Birmingham Trussville
3665 Roosevelt Blvd, Trussville, AL

Reviews

8.6

Excellent

Rating 10 - Excellent. 236 out of 444 reviews" "
Rating 8 - Good. 137 out of 444 reviews" "
Rating 6 - Okay. 33 out of 444 reviews" "
Rating 4 - Poor. 23 out of 444 reviews" "
Rating 2 - Terrible. 15 out of 444 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Whitney, Huntsville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for family stay
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Business traveler, Traveled with family
Liked: Amenities
Excellent stay and staff!!! Can’t say enough about how friendly the staff was . We accidentally left clothes in the room at checkout but they called us quickly before we left town and had clothes waiting for us when we returned to hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Had a wonderful stay
Stayed 1 night in Mar 2024

8/10 Good

Pam

Liked: Staff & service, amenities, property conditions & facilities
The Bistro ran out of some foods on Wednesday morning and had not replenished by Friday. They also ran out of a large range of liquor Wednesday night, causing them to close early Thursday night as the options became quite limited. I’m not blaming the bartender, she did as well as she could under the circumstances. What I don’t understand is how management didn’t re-supply.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sheila, Gig harbor

Stayed 1 night in Jan 2024

4/10 Poor

Mike

Stayed 1 night in Jan 2024

10/10 Excellent

Chris

Stayed 1 night in Jan 2024

10/10 Excellent

Donnetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Angela

Stayed 2 nights in Jan 2024

10/10 Excellent

Berta

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was good
Stayed 1 night in Dec 2023

10/10 Excellent

Randall, Rockwall

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice. Conveniently located.

10/10 Excellent

Ryan, Springfield

Stayed 1 night in Dec 2023

8/10 Good

Letetia

Liked: Cleanliness, staff & service, property conditions & facilities
No USB charging port, no complimentary breakfast, and the diameter of the toilet seat was too small for the toilet (COLD!), but the room was clean, the bed comfy, and the staff was outstanding!
Stayed 1 night in Dec 2023

10/10 Excellent

Robyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Ranoldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Keniesha and Destiny were great hostesses. We have stayed at several hotels around Birmingham. We really enjoyed our stay. We will be back. Excellent property with excellent people. Thanks Marriott!!
Stayed 1 night in Dec 2023

6/10 Okay

Francheria

Stayed 3 nights in Nov 2023

10/10 Excellent

Daejon

Stayed 2 nights in Nov 2023

2/10 Terrible

Cedric

Stayed 1 night in Nov 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every ho food close by
Stayed 1 night in Nov 2023

8/10 Good

Mike

Stayed 1 night in Nov 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Corey

Stayed 1 night in Nov 2023

8/10 Good

Randy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice property and great front desk staff
Stayed 1 night in Nov 2023

10/10 Excellent

Zach

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff!!!
Stayed 1 night in Aug 2023

10/10 Excellent

keith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place is great
Stayed 2 nights in Sep 2023

10/10 Excellent

Garrison

Stayed 1 night in Sep 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Brad

Stayed 1 night in Aug 2023

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Jul 2023

10/10 Excellent

Sharron

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Ebony was great at check in!!
Stayed 1 night in Jul 2023

6/10 Okay

James

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
When I arrived the desk clerk greeted me with, “Check in is not till 4:00”, and it was 3:00 of which my hotels.com document said check in was 3:00. She told me to leave and come back in an hour. So, when I came back, Alton was on the desk and was very kind and friendly. Hotel was clean and convenient. Everything good except the angry, barking desk clerk.
Stayed 1 night in Jun 2023

8/10 Good

William

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
The staff was very friendly, including the housekeeping staff. The only problem was that our room was never cleaned. We had no garbage removed or beds made. Disappointing, but that was the only negative.
Stayed 2 nights in May 2023

10/10 Excellent

Lagina

Stayed 2 nights in May 2023

6/10 Okay

alex

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No complimentary breakfast, nor a coffee machine in the lobby; bathtub didn't drain well. For 250 bucks for a single night, rather disappointing. Staff was great, amenities not so much.
Stayed 1 night in May 2023

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Dwandolyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Lola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

howard

Business traveler
Liked: Staff & service
White bed linens with blood stains. No thats classic.
Stayed 1 night in Mar 2023

10/10 Excellent

Adrianna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay, surrounded by a lot of shopping centers and food places. And an urban air down the street for the kids
Stayed 2 nights in Feb 2023

8/10 Good

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very nice, people were friendly and helpful. The gym needs more equipment i.e. cable machine and larger area to train. The breakfast was not to my liking, I prefer a buffet style.
Stayed 4 nights in Feb 2023

10/10 Excellent

B. E.

Traveled with family
Liked: Cleanliness, staff & service
Good
Stayed 1 night in Jan 2023

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything

6/10 Okay

Stanley, Findlay

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We arrived at 2:30 to watch a bowl game and they said check-in starts at three. So we finslly got in the room turned on the TV. It ran for 3 minutes and stopped. They got it working and it failed two more times before they switched our room. We then had to repack and move. One of the reasons we chose the hotel was there was a restaurant however it wasn't operating so newsyearseve we had to find a restaurant and breakfast Newsyearsday.
Stayed 1 night in Dec 2022

8/10 Good

Kim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Bad Breakfast
The room was nice. BUT....The breakfast was AWFUL!!! Don't waste your money!! Eggs cooked in olive oil? Cold toast! No plates or ketchup..
Stayed 1 night in Dec 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Everything was clean. Great place to stay

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was wonderful, wish there were more choices for the bistro food

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There is more counter help then maintenance and cleaning services. You can only check in exactly at 3pm. (No exceptions) They will offer you if you have any preferences. But, There are no preferences. (There isn't reason to ask you) they can say they asked you. So, there isn't reason to ask. Just making look like they asked. Thats all
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and beautiful room.
Stayed 1 night in Sep 2022