Ratings based on 219 Verified Reviews

4.2 out of 5
82% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Needs some work

Posted Sep 25, 2017
Pros: Lobby was clean/nice and staff at front desk friendly.
Cons: Do maintenance to the A/C! A/C must be run regularly when temperatures around 90 and humidity levels are about the same.
Location: Convenient to Birmingham area. Lots of restaurants nearby.
The smell when walking into room 211 was like walking into a basement that had not been used in years. Visible dirt and clumps of dust in air vents made me wish I did not have to turn on the A/C but the terrible musty smell made it absolutely necessary (and it was September in the Deep South so it was hot). This room would not have been bad at all if they would do maintenance on the A/C and run them regularly so you don't have a musty smell hit you like a wall when you open the door. Chair was stained but otherwise, most of the rest of the room was clean. Feather pillows also made it an allergy sufferer's nightmare but I brought my own so not a big deal. My father said breakfast was not good either but there is a Burger King and a McDonald's right behind the hotel I was not stuck with eating that.
5 out of 5
for Everyone
by A verified traveler from Opp Ala

booked hotel close to McDonalds Gospel Tour

Posted Sep 22, 2017
Easily booked, continental breakfast, staff exceptionally nice, rooms clean easy access to parking, malls, etc
4 out of 5
by Paula

Great place to stop on way to Smokies

Posted Jul 13, 2017 on Hotels
Super convenient location. Updated. Beds weren't up to usual Hampton comfort. Would stay here again.
5 out of 5
by Kristie

Great room

Posted Jul 8, 2017 on Hotels
Great hotel with great service. Had everything you could ask for. The room was amazing. I did find the bed a little too firm for my taste. Would definitely stay here again.
4 out of 5
by James

This traveler left a rating score only Posted Jun 24, 2017 on Hotels
5 out of 5
for Everyone
by A verified traveler from N.Y.

I will be back

Posted Jun 10, 2017
Newly remodeled and a very helpful and friendly staff. Quietness and cleanliness is what I needed and received. Thank you,
3 out of 5
by Melynda

Posted Jun 7, 2017 on Hotels
Front desk staff was less that receptive. Didn't tell us how to get to our room, what the breakfast times were and didn't notify us there would be a credit card hold for a room that was paid for. Room and amenities were good.
5 out of 5
by Patrick

Great Stay

Posted Apr 2, 2017 on Hotels
The Staff was AWESOME! They were friendly! The room was very clean. The Breakfast was good. Very easy check in and check out
5 out of 5
for Everyone
by A verified traveler

Posted Mar 31, 2017
Pros: .
Cons: .
Location: .
very nice..................................................................................................................................
4 out of 5
by A verified traveler

Convenient location

Posted Mar 30, 2017 on Hotels
Very clean, however there was a bad smell in the lobby and elevators