Ratings based on 134 Verified Reviews

4.4 out of 5
85% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Denver

comfortable and nice

Posted Nov 27, 2016 on Hotels
it was good, housekeeping could use some more effort, but ok over all.
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Thank you for choosing Holiday Inn Express & Suites T or C. We are glad to see your stay with us was comfortable and nice! I will apologize that you were not completely satisfied with housekeeping and I will be sure to address this with my staff. We do hope that if you are travelling through the area again we will see you back! Thank you for taking the time to share your feedback with us and we wish you the safest travels! Best Regards, Sam -GSM
3 out of 5
by A verified traveler

Posted Nov 22, 2016 on Hotels
Customer service at the desk was just, ok. Desk attendentry was not super friendly. The hotel was pet friendly and convenient to the highway.
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
I'd like to first Thank you for taking the time to share your feedback with us and also for choosing to stay with us! I apologize that you were not completely satisfied with the service you received from our desk staff and assure you we will work on making this better. We do hope that if you are passing by the area again you will stop by and give us another try! Wishing you the safest travels and happiest holidays, Sam - GSM
4 out of 5
by A verified traveler

Used items...

Posted Nov 14, 2016 on Hotels
Upon entering my room, I noticed a piece of paper on the floor. I picked it up to find the previous guest bill with all of his information, first and last name, home address etc.. Soon after I grabbed the ice bucket to put some ice in for our drinks. After looking inside I see a half used bar of soap...Open the fridge to put our drinks away and there was a burrito in the freezer...Apparently cleaning the room isn't something this hotel believes in...
Comment from Hotel Management
Nov 16, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your feedback with us. I do want to sincerely apologize for the problems you experienced with your room during your stay here as we do try our hardest to provide the cleanest, most enjoyable and comfortable stay for our each and every one of our guests. I assure you we will address these issues with our staff so that problems alike do not occur in the future. I do hope that you will return to our brand and give IHG another chance. Best Regards, Sam - GSM
5 out of 5
by A verified traveler

Highly recommend.

Posted Nov 2, 2016 on Hotels
New or recently renovated property. Our room was clean, comfortable and silent.
Comment from Hotel Management
Nov 4, 2016 by General Manager, Hotel Management
Thank you for choosing Holiday Inn Express & Suites Truth or Consequences and for taking the time to share your most valued feedback with us! We are so glad you had a great stay and would recommend us to others. Hopefully we see you back soon! Best Regards, Sam - GSM
5 out of 5
by A verified traveler

Best hotel in T or C

Posted Oct 17, 2016 on Hotels
It was amazing!
Comment from Hotel Management
Oct 23, 2016 by General Manager, Hotel Management
Thank you for the great review and for choosing Holiday Inn Express & Suites Truth or Consequences! We are so happy you found our hotel to be the best in town and had an amazing stay with us! Hopefully we will see you back soon! Best regards, Sam - GSM
5 out of 5
Recommended
for Everyone
by A verified traveler

A restful break from the road!

Posted Sep 28, 2016
Arriving to a cheerful "welcome" from a caring staff is always a good sign! The room was clean, quiet and very comfortable!! Well done Holiday Inn Express!!!
Comment from Hotel Management
Sep 29, 2016 by Sam, Hotel Management
Thank you for choosing Holiday Inn Express & Suites T or C and for taking the time to share your feedback with us! We are glad you were able to enjoy a comfortable, clean, quiet and welcoming stay here. We hope to see you back if you are travelling through this area again. Safest travels! Sam - GSM
5 out of 5
Recommended
for Everyone
by A verified traveler from Herrin, IL

Posted Sep 21, 2016
Close to interstate but very quiet. Friendly staff, convenient parking, clean room, very comfortable. A hot breakfast was offered free of charge as well as refreshments in the evening.
Comment from Hotel Management
Sep 23, 2016 by Sam, Hotel Management
Thank you for sharing your most recent feedback with us from your stay at Holiday Inn Express & Suites Truth or Consequences. We are glad to see that we could provide you a very comfortable and quiet stay! Hopefully next time you are in the area we will see you again. Thanks so much, Sam - GSM
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Sep 6, 2016
Hotel keys would not work all the time. nice hotel, staff very nice. Would recommend to family and friends
Comment from Hotel Management
Sep 7, 2016 by GSM, Hotel Management
Thank you for taking the time to share your feedback with us! I apologize for the issue you experienced with your keys! We will look into this asap. We appreciate you recommending us to others and we hope that you will return also if your ever passing through the area! Thanks again! Sam - GSM
5 out of 5
by Quincy

Posted Aug 26, 2016 on Hotels
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Thanks for the 5 star review! Hope to see you back soon! :)
5 out of 5
by A verified traveler

Good

Posted Aug 15, 2016 on Hotels
It was good TV wasn't working but was moved into another room
Comment from Hotel Management
Aug 20, 2016 by General Manager, Hotel Management
Thank you for sharing your feedback with us! I apologize that you experienced a problem with your TV not working but glad to see that we were able to move you to another room right away. If ever back in the area again we hope to see you!! Safest Travels, GSM- Sam