Ratings based on 107 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
82% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Tucson, AZ

Love it if you like vinegar

Posted Jul 1, 2016
Pros: location
Cons: go lighter on the vinegar.
Location: don't know, I was just driving through on a roadtrip
Everything was great - super front staff, huge breakfast choices - my only complaint is that they must use vinegar to clean as my room smelled of vinegar. That is not a pleasing odor to me though I understand it makes a good cleaner.
Comment from Hotel Management
Jul 14, 2016 by GSM, Hotel Management
Thank you for taking the time to share your feedback from your most recent stay with Holiday Inn Express & Suites T or C! We are glad to hear most things were great with your stay but do want to apologize for the unpleasant odor you experienced in your room. We are absolutely looking into this with our housekeeping staff to ensure it doesn't happen again! If you're ever in the area again we would love for you to give us another chance! Best wishes, Hotel Staff
2 out of 5
by A verified traveler

Alone and afraid

Posted Jun 30, 2016
Supposedly customer service tried to contact hotel and couldn't get ahold of anyone. Also no security on premise.
Comment from Hotel Management
Jul 13, 2016 by GSM, Hotel Management
Thank you for taking the time to share your honest feedback about your most recent stay at Holiday Inn Express & Suites. We would like to sincerely apologize that you experienced these problems and would like to let you know that we truly are working on solutions. We do hope that you will give IHG another try in the future and hopefully we will see you again so we can make things right. Warmest regards, Sam - GSM
2 out of 5
by A verified traveler from san diego

had to ask for towels ask for trash bags

Posted Jun 25, 2016
called hotel 8 times no answer noone even tried to clean room had to ask for clean towels trash bags wonan at desk very unkept breakfast was,eaten by staff during customers time needed fridge had to ask if someone would have answered only 1 man at desk doing maids job
Comment from Hotel Management
Jul 13, 2016 by GSM, Hotel Management
I would first like to apologize that you experienced these issues during your stay with us. We have reviewed your issues with our staff and would like to inform you that we are doing our best to improve in all areas! Thank you for sharing your honest feedback with us and we do hope you will give IHG hotels another try. Warmest Regards, Hotel Staff
5 out of 5
by A verified traveler

Posted Jun 3, 2016
Pros: Very nice breakfast, swimming pool
There's probably nothing happening in TorC, but this is a great bargain just off the freeway.
4 out of 5
by A verified traveler

Posted Apr 29, 2016
Clean room, helpful staff. Close to lake and restaurants
Comment from Hotel Management
Apr 30, 2016 by Samantha - GSM, Hotel Management
Thank you for the 4 star review! We are glad to hear that you enjoyed your recent stay with Holiday Inn Express & Suites and hope to see you back soon!
5 out of 5
by A verified traveler

Best in the area

Posted Apr 14, 2016 on Hotels
This hotel is by far the best in the area. Its fairly new so everything is still very nice and up to date. The room was clean and very comfortable. Free breakfast was very good. We came out for the lake but it was too cold to swim in so we all thoroughly enjoyed the hotel's heated indoor pool. I would highly recommend to anyone coming out the the area.
Comment from Hotel Management
Jun 18, 2016 by Samantha, Hotel Management
Thank you for taking the time to share your most recent feedback from your stay at Holiday Inn Express & Suites T or C. We are very pleased to hear that you consider us the best in the area and that you really enjoyed our amenities! Next time you come to visit the lake we hope to see you back. Even if the water has warmed up out there you can always come back and relax in our hot tub before going to bed. :) Best regards, Samantha - GSM
3 out of 5
by A verified traveler

Disappointing stay for Holiday Inn

Posted Mar 28, 2016
Cons: Better toilettries needed
Location: Town was nice, people are friendly.
Staff was not welcoming at all. Woke up at 2 am with a crook in my neck bed was super hard. Should of stayed at the Comfort Inn instead. Breakfast was not the usual you get at other other Holiday inn's I've stayed at before. The room could have been better cleaned as well. Everything seemed to be super cheap, will not stay here again. Save your money stay elsewhere.
Comment from Hotel Management
Apr 5, 2016 by Samantha , Hotel Management
Thank you for the taking the time to let us know about your most recent experience at our Holiday Inn Express & Suites.We would like to apologize however that you were disappointed with your stay here. Our goal is to make every guest feel as comfortable and welcomed as possible when staying here and we apologize for falling short during your stay. If ever in the area again we do hope that you will give us another chance. Best regards.
5 out of 5
by A verified traveler from Texas

Nice place to stay and go to the springs

Posted Mar 16, 2016
Pros: The hotel was very clean. The staff was friendly, but busy. It had a nice hill top view. The breakfast was a good, tasty balanced meal.
Cons: The access was confusing and they could have put mattress pillow topper on the bed, they were a bit too firm for me.
Location: As I mentioned above, the hotel was close to the springs, the lake and bird sanctuary.
I had business in Socorro, but the hotels in that area were full, so I booked this hotel in Truth or Consequences. I was delighted to find that it was near the Bosque del Apache Bird Sanctuary, Elephant Butte Lake and the awesome hot springs. I went each evening to the baths in the historic part of town. Very relaxing.
Comment from Hotel Management
Mar 24, 2016 by Samantha - GSM, Hotel Management
Dear Kerri, We are so glad to hear you enjoyed your stay here at our property! Your feedback is very much appreciated and helps ensure we are meeting our goals for each and every guest so thank you for taking the time to share. Whenever you're ready to come enjoy our facility, the hot springs, lake or bird sanctuary again we will be here awaiting your arrival!:) Wishing you the best!
5 out of 5
by A verified traveler from Kansas

Close to interstate

Posted Feb 28, 2016
Beautiful facility, everything great, really good breakfast
Comment from Hotel Management
Feb 29, 2016 by samantha, Hotel Management
Jim, We are so happy that you had a great stay with us and enjoyed our facility and breakfast! Your feedback is much appreciated and we hope to see you back in the future. :) Thanks so much, Samantha - GSM
4 out of 5
by A verified traveler

Overall it's the best hotel in T or C.

Posted Jan 18, 2016
Clean and re ally good customer service. I would stay here again.
Comment from Hotel Management
Jan 22, 2016 by samantha, Hotel Management
Thank you for choosing Holiday Inn Express T or C! We are ecstatic to hear that you experienced such a great stay here and can't wait for your future arrival! Best wishes, Samantha - GSM