Ratings based on 186 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Perfect location, wonderful staff

Posted Jun 16, 2018
This is a great location close to the main drag and subway, and walking distance to many of the main sites. There are a lot of stairs -- so not a good option for those with movement issues — but we had no problems. The room was very clean and pretty large, the bed good enough. There was lots of hot water. I’d recommend bringing your own toiletries however. There’s a nice lounge where breakfast is served but you can hang out there at other times and order a drink or not. The outstanding staff really made an effort to be helpful and make sure we were comfortable. In particular we are very grateful that even after we officially checked out, a group of us were sprawled all over the lounge until pretty late to watch a game, have a birthday cake, and prepare for an overnight train out of the city.
Comment from Hotel Management
Jun 18, 2018 by Administrator, Hotel Management
Thank you very much for such a detailed review! Your compliments is exactly what we all work for, it is a pleassure to know that our guests had a really incredible stay at our hotel. We will be happy to have a chance to welcome you again!
4 out of 5
by A verified traveler from Gold Coast Australia

Posted Jun 14, 2018
Quirky hotel, located in a great place round the back of the Kazan cathedral. Hotel has a kind of shabby chic appearance with a lot of art on the walls and doors
Comment from Hotel Management
Jun 16, 2018 by Administrator, Hotel Management
Thank you for your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Charming, friendly unique

Posted Apr 29, 2018
Pros: The cozy and welcoming size, with charming rooms A very helpful, friendly staff
Cons: On our last night we were outside for about 10-15 minutes buzzing until the young man on duty let us in - need more than one person available at 11pm
Location: It is in a perfect location in central St Petersburg - near everything
From the time we checked in, through our four days there, we consistently asked for and received help making arrangements, planning, and getting advice. It felt like being part of a happy family. The rooms, lounge and even hallways are all homey and cozy. From a very replete breakfast offering until cocktails at the end of the evening, they are there to serve you.
Comment from Hotel Management
May 1, 2018 by Administrator, Hotel Management
Thank you very much! We work hard every single day to recieve feedbacks like yours. Sorry about the incident with the bell, probably the door got blocked. Anyway, we hope that it did not spoil your vacation!
5 out of 5
Recommended
for Everyone
by A verified traveler from Surrey, UK

Quirky, Quaint and Quintessential

Posted Apr 12, 2018
Pros: Unique, quirky, quaint. The atmosphere captures the history and culture of the city
Cons: A lift for those with mobility problems
Location: All the major sites of St. Petersburg, including the Hermitage, Marinsky, major churches, the river and good restaurants- Check out Yat and The Idiot
Wonderful home for my first few days in Russia. Central to St. Petersburg and within easy walking distance of all major sites. Great ambiance with rooms surrounded by a living art gallery and antique furniture. Highly recommended. Possibly not ideal for those with mobility problems as there are several flights of stairs to the hotel from ground level.
Comment from Hotel Management
Apr 16, 2018 by Rachmaninov, Hotel Management
Thank you very much for your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Posted Oct 28, 2017
We stay here every time we come to StP. Perfect location, great service, reasonable price, clean rooms. The staff makes every attempt to accommodate guests. The only drawbacks are lack of an elevator, and the small size of some rooms and shower stalls.
Comment from Hotel Management
Nov 1, 2017 by Administrator, Hotel Management
Dear Tatyana, thank you so much for your feedback! We hope that you will always be our guest and you will always have such a good impression
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Sep 17, 2017
Nicely located hotel, lots of great local art all over the hotel.
Comment from Hotel Management
Sep 22, 2017 by Administrator, Hotel Management
Thank you for your feedback! We are looking forward to welcoming you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

For art and music lovers

Posted Sep 6, 2017
Pros: Everything.
Cons: Add an elevator.
Location: Close to Nevsky Prospect and the subway.
Excellent location, friendly staff and an original art stile, even on the door of your room. The breakfast room looks like an art museum and the food is very good. Climbing the stears to the hotel you'll meet the sheadows of the elegant people of the past. Highly recommended.
Comment from Hotel Management
Sep 11, 2017 by Administrator, Hotel Management
Dear George! Sincerely thank you for your kind words about our guest house. We are very happy to hear that you enjoyed your stay with us and you appreciated the quality of our services. We look forward to seeing you, your family and friends as our guests. Have a nice trips and wonderful experiences. Nice to meet you! team of Art-Hotel Rachmaninov
5 out of 5
by Peter

Highly recommended

Posted Jul 30, 2017 on Hotels
An amazing, beautiful hotel right in the middle of St. Petersburg, the staff are wonderful and very helpful.
Comment from Hotel Management
Aug 5, 2017
Dear Peter! Thank you very much. We are happy that you truly enjoyed your stay! You are always welcome back
5 out of 5
Recommended
for Everyone
by A verified traveler

Artsy hotel in great location

Posted Jul 7, 2017
Staff was so friendly. They gave us good info about site seeing. Nice breakfast. Would definitely recommend.
Comment from Hotel Management
Jul 23, 2017 by Administrator, Hotel Management
Thank you very much for your feedback! We are glad that you enjoyed your stay in our hotel! Best regards, art-hotel "Rachmaninov"
2 out of 5
by ROSEMARY

Musical appreciation St. Pete's !

Posted Jun 5, 2017 on Hotels
Really a cute place ! The music theme & reverence for the works of Rachmaninov made it special. Such a great location.