Ratings based on 1,712 Verified Reviews

3.8 out of 5
74% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2018
Good location, near the Tsim Sha Tsui shopping center.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great value in a to location

Posted May 17, 2018
Awesome value, in the same precinct as the hotels double and triple the price...
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 16, 2018
3 out of 5
Recommended
for Everyone
by A verified traveler from USA

Not a bad choice

Posted Apr 16, 2018
Maybe one of the median level Kowloon hotels. It is walkable to the center activities and shopping. There is plenty of food choic at the plaza if you like night time barbecue. My room was on 6th floor- a kind free update by front desk - however I cannot open my curtain as It is so close to the building next to it. There is no outlet in the bathroom to plug in hairdryer. The elevator took extremely long time to come.
2 out of 5
by A verified traveler

Not worth the money for the price they charge!

Posted Apr 13, 2018
Pros: Location
The location of this hotel, no doubt, is great. However, for the price they charged, I don't think I was getting what I paid for! It's rather disappointing to me. For one thing, the bathroom is not really well maintained. The room is not really big and the balcony is not really a balcony. You can't go out. Just for show. Even if I could go out, I wasn't sure if I would because it wasn't maintained and it certainly didn't look safe to go out! Fifteen floors is a joke! There is no elevator to get there. You literally need to carry your luggage thru the stairs to fifteen floors from fourteen floor! I've been to many hotels and this is the first time I've seen this! Check in and check out took forever and security deposit of HK$$$$ / night is outrages! 4 nights of stays, they put HK$$$$$$$$$ on hold to your credit card! That's ridiculous! Last but not least. The so called free WI-FI is ridiculous! The management is out of touch! People nowadays have several devices that require WiFi connections. The so called free Wifi limits to 2 devices per room per day. My wife and I have 2 cell phones and one laptop. That's 3 devices already. They want to charge me for the 3rd device some hundred of dollar for 12 hours. Really? A family of 4 will have at least 4 devices these days. Give me a break! Overall, I am not pleased with this hotel. I certainly won't recommend it to anyone.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location but not room service

Posted Apr 10, 2018
Staff not friendly and have to call everyday to change towel
5 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Pollution inside the hotel disturb my health.

Posted Apr 6, 2018
Excelent service with clean area and confortable hotel. Despite of pollution around the Hotel with affecting my health is a good place to walking and shopping. Very nice.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice average hotel

Posted Mar 28, 2018
Average hotel , location wise good, rooms are not soundproof, we can hear noises of other room ,
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Nice reception

Posted Mar 21, 2018
Bryan at executive reception is great, gets to know the client base.
5 out of 5
Recommended
for Everyone
by A verified traveler

fantastic

Posted Mar 18, 2018
Nice hotel got the square view room, will stay again as i was staying for over 3 weeks hotel gave me room upgrade, fruit in room every day