Ratings based on 451 Verified Reviews

3.7 out of 5
80% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

good and central hotel in kowloon

Posted Dec 14, 2017
Pros: location,
Cons: breakfast,
Location: excellent location, close to everything in hk
we enjoyed this litlle 3 star hotel, specially location the room was small but ok
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA.

Very Happy with my stay in XI hotel

Posted Dec 4, 2017
Pros: the room and the location.
Cons: The breakfast can be change some menu not always the same.
Location: walking distance to avenue of star and close to subways station
I like the room very clean but the breakfast is always the same every morning nothing change.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

HK on a budget

Posted Nov 29, 2017
If you are looking for a cheap place to stay in the smack middle of TST, then this is your place. This is also close to the best money exchange place (beware of the slight of hand) in Kowloon. The beds are very small, but in Asia this is the standard. The room provides a free cell phone so you can make local calls (if you have friends in HK) which is very handy. The staff is helpful so they don't mind calling a cab for you or provide any assistance if needed. However, don't expect a five star hotel as this hotel meets the basic needs.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 28, 2017
Good staff and very good location. The room is quite clean and full of convenient things. I’m quite enjoyed my stay here
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Close to MTR

Posted Nov 26, 2017
Our overall stay was excellent. Hotel are near with Tsim Tsa Shui MTR & East Tsim Tsa Shui MTR. Very convinient to commute to one place to another. Staff was very friendly and service served was good. What's makes much more memorable the hotel gives us an upgrade for our stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bkk

Small selection of breakfast

Posted Nov 11, 2017
They should provide some salad too. It would be nice if they can offer the local food such as congee.
Comment from Hotel Management
Nov 16, 2017 by Paul Lam, Hotel Management
Dear Valued Guest, Thank you for your time in giving your comments and rating during your recent stay with us. We are delighted to receive your review, and especially pleased to read your kind words about our hotel location. We have noted your comment particularly with regards to the breakfast. We will make every effort to seek continuous improvement in serving our customers satisfactorily. Paul Lam Hotel Manager Xi Hotel
3 out of 5
Recommended
for Everyone
by A verified traveler

Functional and affordable

Posted Nov 5, 2017
Conveniently located near Nathan Road and Tsim Sha Tsui Station and a short walk to all the main shopping centers on Kowloon i.e. K11 & Harbour City. The lobby was small. The room looked renovated with a modern toilet but beware the soft pillows and the noisy water heating system that you need to switch off before going to bed. There are conveniences like free Wi-Fi, a usb docking system, TV access to YouTube and free “Handy Mobile” phone. Room is basic but comfortable. There was light continental breakfast. Enthusiastic and friendly staff added more to the experience.
Comment from Hotel Management
Nov 16, 2017 by Paul Lam, Hotel Management
Dear Valued Guest, Thank you for your time in giving your comments and rating during your recent stay with us. We are delighted to receive your review, and especially pleased to read your kind words about our hotel location. We will make every effort to seek continuous improvement in serving our customers satisfactorily. We trust that despite our shortfalls, you will continue to favor us with your patronage. Paul Lam Hotel Manager Xi Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Very clean room

Posted Oct 31, 2017
Staff was acccomdating, room was perfect , hotel provided good amenities
Comment from Hotel Management
Nov 14, 2017 by Paul Lam, Hotel Management
Dear Valued Guest, Thank you for your nice feedback. We are very happy to note that you will recommend our hotel, and really glad that you find satisfaction in our rooms and services. We look forward to the opportunity of serving you again. Thank you Paul Lam Hotel Manager Xi Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice location

Posted Oct 28, 2017
We had a great experience at Xi hotel as the location is very convenient and nice staffs. Esp. Mandy as she was very nice with service mind. Mandy helped provide us the useful information with all details. She has such a service mind as we were very impressive.
Comment from Hotel Management
Nov 14, 2017 by Paul Lam, Hotel Management
Dear Valued Guest, Thank you for choosing Xi Hotel Hong Kong as your preferred choice of stay during your recent visit to Hong Kong and for taking the time to share your feedback. On behalf of the management, we were delighted to receive your comment. and especially pleased to read your kind words about our hotel service and location. Your valuable words would be the key to drive us sustainable and success. We are eager to provide the comfortable stay and pleasant experience to our guests, your valuable words would be the key to drive us sustainable and success. We look forward to having the pleasure of serving you in the near future. Thank you, Paul Lam Hotel Manager Xi Hotel
4 out of 5
by A verified traveler

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Posted Sep 2, 2017 on Hotels
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Comment from Hotel Management
Sep 9, 2017
Dear Valued Guest, Thank you for choosing Xi Hotel as your preferred choice of stay during your recent visit to Hong Kong and for taking the time to share your feedback. On behalf of the management, we were delighted to receive your comment. Your valuable comment would be the key to drive us sustainable and success. We look forward to having the pleasure of serving you in the near future. Paul Lam Hotel Manager Xi Hotel