Posted Dec 14, 2016
The first room they gave us was dirty, lacked a working AC, had a fly buzzing around, and lacked the typical things found in HK hotel rooms, such as toothpaste, bottles of water, slippers, and soap. We had also asked for a double bed, but was given the tiniest room with two single beds, with the excuse that the hotel was booked full and did not have any more double beds. We asked to switch rooms, but the hotel staff was rude and unwilling to accommodate the request and said the hotel was booked fully. Until my companion stepped in, and they assented to switching rooms. It was already 1 am by that time, so it was obvious that the hotel really wasn't booked full. They just didn't want to switch the room, and so who knows if they also had double beds available, but just didn't feel like accommodating the request. Even after switching rooms, we had the same problem: dirty room (looked like no one had cleaned in weeks), dirty towels, no bottles of water, no slippers, and no soap. Since it was just one night, we ended up just staying put in that room, and leaving early in the morning.