Ratings based on 1,457 Verified Reviews

4.0 out of 5
84% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Nice hotel close to public transportation

Posted Feb 13, 2018
Pros: Close to public transportation and shops
Cons: Provide heating and extra blankets
Booking thru Expedia does not always receiving room upgrade. There is no heating in room during winter. It is a disappointment
3 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Good Location

Posted Jan 23, 2018
Stayed at the superior room for two nights. Hotel was conveniently located but no wifi provided. Overall not bad.
2 out of 5
by A verified traveler from Sydney

Lhotel after 6 years

Posted Jan 21, 2018
Visit to Lhotel Tsuen Wan after 6 years was utterly dissapointing, what used to be a good hotel with nice views has become a shady place for tourist packages, Beds were clean however the floors were covered in thick dust so much that i could notice it on my socks Washroom needed a major paint job near. Wifi and breakfast were not free, per day each was quoted HKD$120. After 6 hotels across China and Hong Kong this was the most disappointing
4 out of 5
Recommended
for Everyone
by A verified traveler from sabah Malaysia

cleaning ladynice... room space large and clean.

Posted Jan 20, 2018
Hotel room good in conditions...but hotel does not provide wifi...need to pay expensive for wifi .
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne,Australia

nice hotel

Posted Jan 20, 2018
enjoyed our stay in this Hotel ,close to mtr station, close to airport .not far from cbd
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane, Australia

Friendly staff

Posted Jan 19, 2018
Pros: Staff were friendly and efficient
Location: Can't really comment on the location as HK were not out destination. But can say that it's only about 30min from the airport.
although we were there one night transiting through HK, we found the hotel staff to be very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Woodstock Ontario Canada

Great reception service

Posted Jan 17, 2018
Very helpful reception when checking in. Bell captian were obliging and professional. Room was very clean and house keeping was great. Thanks.
1 out of 5
by A verified traveler from san francisco

Bad hotel

Posted Jan 12, 2018
There were left over food underneath the tv. There were holes on the bed sheets. The shower leaked water into the bathroom. The toilet stopped working. The beds were lumpy. One bed had a broken spring. Water damaged walls.
3 out of 5
Recommended
for Everyone
by A verified traveler from sydney

big room, convenient location

Posted Jan 11, 2018
Pros: location and size of room
Cons: the bathroom and lighting
hotel room is big and comfortable. However the bathroom is not very clean around the shower area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel at a good price

Posted Jan 8, 2018
Pros: Convenient, comfortable, great view, the pool, easy check in, early check in
Cons: Free wifi.
Location: If you want to get a seat on the MTR, walk the extra 10 minutes to the Tsuen Wan line. You can then relax and sit all the way to Central.
If you are willing to spend a few extra minutes on the MTR to spend a few less dollars, this is a great hotel. The MTR is close. There are restaurants and malls all around. We were on the 60th floor and had an incredible view. The pool was nice. The bed was comfortable. The shower pressure was strong.