Ratings based on 1,440 Verified Reviews

4.0 out of 5
84% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Woodstock Ontario Canada

Great reception service

Posted Jan 17, 2018
Very helpful reception when checking in. Bell captian were obliging and professional. Room was very clean and house keeping was great. Thanks.
1 out of 5
by A verified traveler from san francisco

Bad hotel

Posted Jan 12, 2018
There were left over food underneath the tv. There were holes on the bed sheets. The shower leaked water into the bathroom. The toilet stopped working. The beds were lumpy. One bed had a broken spring. Water damaged walls.
3 out of 5
Recommended
for Everyone
by A verified traveler from sydney

big room, convenient location

Posted Jan 11, 2018
Pros: location and size of room
Cons: the bathroom and lighting
hotel room is big and comfortable. However the bathroom is not very clean around the shower area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel at a good price

Posted Jan 8, 2018
Pros: Convenient, comfortable, great view, the pool, easy check in, early check in
Cons: Free wifi.
Location: If you want to get a seat on the MTR, walk the extra 10 minutes to the Tsuen Wan line. You can then relax and sit all the way to Central.
If you are willing to spend a few extra minutes on the MTR to spend a few less dollars, this is a great hotel. The MTR is close. There are restaurants and malls all around. We were on the 60th floor and had an incredible view. The pool was nice. The bed was comfortable. The shower pressure was strong.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Very convenient location for most transport

Posted Jan 5, 2018
Well present n spacious room for family with 2 kids...
1 out of 5
by A verified traveler from melbourne

Not good

Posted Jan 3, 2018
No Air condition. Not match with description and photo.
4 out of 5
by A verified traveler from Vancouver

Posted Dec 6, 2017
Pros: Relatively close enough to the West Rail Line of the MTR and plenty of public transportation options and Cross Boundary transportation services.
Cons: In room WiFi shouldn't cost extra for a 4 star hotel. Period.
Location: There's a mall that you can cut through to another mall that has plenty of food and beverage options.
They put us in Tower 1 of the hotel. Unfortunately the location of our room didn't have a view as pictured in the marketing materials, but whatever. The biggest pet peeve of this hotel is in-room Wi-Fi is an extra $150HKD per night, which in this current year, is completely unacceptable. I had to resort to buying a Local Data SIM card so I have Internet Access during my stay at this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Near to shopping mall , nice park and ocean view

Posted Nov 30, 2017
It a big size room compare to a different hotel room in Hong Kong
3 out of 5
Recommended
for Everyone
by A verified traveler from seattle, washington

Good location, within walking distance to shopping

Posted Nov 29, 2017
Friendly staff but bathrooms need to be renovated!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2017
clean closes to subway good ocean view too busy at the lobby