Ratings based on 2,496 Verified Reviews

3.9 out of 5
80% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from canada

Close to everything but hotel needs renovation

Posted Feb 17, 2018
The staff were helpful. Lots of shops and restaurants. Stay was comfortable but room needs major renovation.
Comment from Hotel Management
Feb 20, 2018 by Vicky, Hotel Management
Many thanks for your valuable comment, that’s really remind us our insufficient in our work and training, give us chance to improve it and the chance to serve you better in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

very good location

Posted Feb 14, 2018
Hotel room is quite small but better than most of HK hotels. location wise is very convenient, in a shopping mall and there is a bus stop just in front of the hotel. A31 can go to the airport directly. It is a hotel with quite some years but room is still quite clean. Staff is friendly.
Comment from Hotel Management
Feb 14, 2018 by Vicky, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
2 out of 5
by A verified traveler

Posted Jan 29, 2018
Price charged by Expedia was above actual charges. Ended up paying almost double for the Rooms. Not happy!!!
Comment from Hotel Management
Jan 31, 2018 by Vicky, Hotel Management
Many thanks for your valuable comment, that’s really remind us our insufficient in our work and training, give us chance to improve it and the chance to serve you better in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philippines

close to important things.

Posted Jan 28, 2018
- its a bus stop for A31 gtc bus going to and from airport - 5 minute walk to mtr station which leads to Disneyland - grocery mall department store on the ground floor - surrounded by stores and fast food chains mcdonalds kfc etc - smiling friendly staff
Comment from Hotel Management
Jan 29, 2018 by Vicky, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Philippines

Excellent and memorable stay

Posted Jan 28, 2018
Pros: The room is comfortable and spacious
Cons: Variety of breakfast, and need to put a bidet in the bathroom..
Location: Shopping
Overall experience is excellent, room is spacious... except for there is a night that we smell smoke in our room... very near to shopping mall, acessible to MTR... buffet breakfast, but the variety of food is always the same everyday, i hope they change it for sometimes.. but definitely will be coming back.. thanks Panda Hotel!
Comment from Hotel Management
Jan 30, 2018 by Vicky, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

It is a bargain at this price

Posted Jan 23, 2018
Location: Nearby all the famous fast food restaurants. You can get food even late at night.
Easy to find food near the hotel. Very nice laundry room with sofa , TV and newspaper. Bus stop to Airport just right at the hotel.
Comment from Hotel Management
Jan 24, 2018 by Vicky, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
by A verified traveler

Stains

Posted Jan 18, 2018
There were some stains on the wall. The furnitures are old.
Comment from Hotel Management
Jan 22, 2018 by Vicky, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and comfortable. Easy access to all transpor

Posted Jan 11, 2018
The staff were eager to help, quick and efficient. The room was large and comfortable,providing all that was needed. I'd go there again.
Comment from Hotel Management
Jan 17, 2018 by Vicky, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
by A verified traveler from sydney

Posted Jan 5, 2018
The hotel room is dated but location is good. Good customer service.
Comment from Hotel Management
Jan 5, 2018 by Vicky, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Excellent hotel service

Posted Jan 5, 2018
I have two 5 days trips from 31Dec 2017 to 4Jan 2018: 1st in Malaysia and the 2nd in Sapporo. It is a big issue in carrying 2 sets of clothing when moving around different countries. Panda provided a free service before and after the trips. Excellent service.
Comment from Hotel Management
Jan 5, 2018 by Vicky, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!