Ratings based on 1,187 Verified Reviews

3.3 out of 5
73% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
2.9 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from UK

Hotel with no heater

Posted Feb 8, 2018
Very disappointed with the hotel without heater. And the room is very very small even we booked supreme.
Comment from Hotel Management
Feb 12, 2018 by Silka Far East Hotel, Hotel Management
Thank you for your review. We regret to learn that you were not pleased with your stay this time. We have well-taken all your concerns for continuous improvement. We hope to have the chance to welcome you again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

quick staying

Posted Jan 30, 2018
a short stay 1 to 2 days alright. longer stayed needed more shampoo & bath gels
Comment from Hotel Management
Feb 7, 2018 by Silka Far East Hotel, Hotel Management
Thank you for your review. We are pleased to learn that you had enjoyed your stay with us and your overall experience was a comfortable one. We look forward to welcoming you in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Holiday for 14 days

Posted Jan 8, 2018
Pros: Room is clean and is large. Love the facilities provided by the hotel.
Cons: Nil. Overall, it was amazing.
Location: Location is in Tsuen Wan and there are a variety of restaurants (local or others). There are also different places for sightseeing and trekking.
Hotel near to lots of restaurants and places of sightseeing. Accessible to MTR and buses.
Comment from Hotel Management
Jan 15, 2018 by Silka Far East Hotel, Hotel Management
Thank you for your review. We hope to have the chance to welcome you again in the near future.
1 out of 5
by A verified traveler

Posted Nov 10, 2017 on Orbitz
Horrible experience. Will never stay or book this hotel again
Comment from Hotel Management
Nov 23, 2017 by Silka Far East Hotel, Hotel Management
Thank you for your review. We regret to learn that you were not pleased with your stay this time. We hope to have the chance to welcome you again in the near future.
4 out of 5
by A verified traveler

Posted Oct 2, 2017 on Hotels
Comment from Hotel Management
Oct 12, 2017 by Fion Wong, Hotel Management
感謝閣下的正面評價。希望將來可再次為您提供更貼心的酒店服務。
2 out of 5
by A verified traveler from china

Not Horrible

Posted Sep 10, 2017 on CheapTickets
The room was very small, no windows, tiny bathroom, bare bones. My blanket smelled musty/"uriney". The beds were like bricks. The walls were quite thin. Location wasn't bad.
Comment from Hotel Management
Sep 19, 2017 by Silka Far East Hotel, Hotel Management
Thank you for writing us a valuable review. Your comments on the room cleanliness are well-taken for immediate improvement. We look forward to welcoming you in the near future.
3 out of 5
Recommended
for Everyone
by A verified traveler from united kingdom

Convienant location

Posted Sep 5, 2017 on Ebookers
Close to mtr and lots of shopping around. Lack of customer service training as hotel staff are rather cold. I've stayed here several times as it's close to my relatives and handy for transport.
Comment from Hotel Management
Sep 19, 2017 by Silka Far East Hotel, Hotel Management
Thank you for writing us a valuable review. We look forward to welcoming you in the near future.
4 out of 5
by A verified traveler

Posted Aug 13, 2017 on Hotels
Comment from Hotel Management
Aug 29, 2017 by Fion Wong, Hotel Management
Thank you for your comments. We look forward to welcoming you in the near future. Thank you.
4 out of 5
by MICHAEL

GREAT HOTEL FOR EASY AIRPORT ACCESS, BOTH WAYS

Posted Jul 30, 2017 on Hotels
STAYED AT THIS HOTEL SEVERAL TIMES, THERE IS AN ISSUE THAT APPEARS IF YOU ARE CHINESE, OR EVEN CHINESE LOOKING YOU GET BETTER RATE, THEY HAD A SPECIAL PRICE FOR ROOM INCLUDING BREAKFAST THAT I COULD NOT RECEIVE. ALSO MY ROOM WAS SUPPOSE TO NON SMOKING BUT IT STUNK LIKE AN ASSTRAY, THEY HAD NO OPTION. . GREAT FOR AIRPORT, BUS STOP CLOSE BY, EASY TO RETURN TO AIRPORT, BUT HOTEL STAFF NOT VERY HELPFUL..
Comment from Hotel Management
Aug 29, 2017 by Fion Wong, Hotel Management
Thank you for staying with us and we hope to serving you a more enjoyable stay in future. Thank you.
4 out of 5
by A verified traveler

Accessible and convenient

Posted Jul 16, 2017 on Hotels
Convenient and nice city view - shuttle to major stops in the city
Comment from Hotel Management
Aug 29, 2017 by Fion Wong, Hotel Management
Thank you for your comments. We trust your stay was an enjoyable one this time and we are glad that you enjoyed our hotel location convenient. It has been our pleasure serving you. We look forward to welcoming you in the near future. Thank you.