Ratings based on 247 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
84% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from AZ

Very Good Hotel

Posted Jul 5, 2016
Pros: Staff was very pleasant and knowledgeable. Bed was very comfortable, probably best of any hotel in which we have stayed. Room was very clean.
Cons: It would be very helpful if small note was included on how to adjust room air conditioning. We had to trouble the staff to show us how.
Location: Easy to find, just off the freeway, near lots of shops and restaurants.
Pleasure trip. Have stayed in a few hotels in Tucson and this is among the best.
Comment from Hotel Management
Jul 8, 2016 by Lisa, Hotel Management
Dear Shirley, Thank you for taking the time to share your review. We truly value your feedback. I'm so glad to hear you enjoyed your stay. We pride ourselves in providing each and every guest with a high quality experience. Thank you again for sharing your experience here at the Best Western Plug Gold Poppy Inn we hope to see you again soon. Sincerely, Lisa Avila General Manager
5 out of 5
by Christina from San Bernardino

Great stay

Posted Jun 27, 2016 on Hotels
Great place to stay in that area of town. Super quiet rooms. Great bathroom towels!
Comment from Hotel Management
Jul 7, 2016 by Lisa, Hotel Management
Dear Christina, Thank you for sharing your comments on your recent stay with us here at the Best Western Plus Gold Poppy Inn. I am glad you found everything as expected. We pride ourselves in providing each and every guest with a high quality experience. We look forward to your return to Tucson, please be sure to keep up in mind when making your reservations. Sincerely, Lisa Avila General Manager
1 out of 5
by april from Phoenix

Do not stay at this hotel

Posted Jun 26, 2016 on Hotels
Horrible hotel, old and out dated.. Bad neighborhood did not feel safe at all
Comment from Hotel Management
Jul 7, 2016 by Lisa, Hotel Management
Dear April, Thank you for sharing your experience with us. I am sorry your experience did not meet your expectations. All comments are shared with the staff so we can continue to improve our services. I hope you give us another opportunity to serve you in the future. Sincerely, Lisa Avila General Manager
3 out of 5
by Angelica

ok for 1 night

Posted Jun 20, 2016 on Hotels
beds were comfortable and the room was a lil small but comfy. however the tile was loose in the bathroom and they didnt have a laundry facility for guest to use. the breakfast didnt look too tasty so i just had a yogurt. pool was very small. we were only there for 1 night.
Comment from Hotel Management
Jun 24, 2016 by Lisa, Hotel Management
Dear Angelica, We are sorry we were not able to provide you with the quality of services you deserve, but I thank you for letting us know about the tile so we can fix the issue. I also apologize about the breakfast, my staff and I will work together to make the necessary adjustments so that this does not happen again. I hope you give us another opportunity to serve you in the future. Sincerely, Lisa Avila General Manager
5 out of 5
by April

Posted Jun 17, 2016 on Hotels
Comment from Hotel Management
Jun 24, 2016 by Lisa, Hotel Management
Dear April, Thank you for sharing your comments on your recent stay with us here at the Best Western Plus Gold Poppy Inn. I am glad you found everything as expected. We pride ourselves in providing each and every guest with a high quality experience. We look forward to your return to Tucson, please be sure to keep up in mind when making your reservations. Sincerely, Lisa Avila General Manager
5 out of 5
by Laura from Phoenix

Posted Jun 16, 2016 on Hotels
We were able to obtain a late check-out to accommodate our schedule
Comment from Hotel Management
Jun 17, 2016 by Lisa, Hotel Management
Dear Laura, Thank you very much for staying with us and letting others know how you enjoyed your stay. I am excited to hear we were able to accommodate your late checkout. We pride ourselves in providing each and every guest with a high quality experience. We look forward to your return! See you very soon. Sincerely, Lisa Avila General Manager
5 out of 5
by Paul

Posted Jun 14, 2016 on Hotels
Comment from Hotel Management
Jun 16, 2016 by Lisa, Hotel Management
Dear Paul, Thank you for taking the time to share your review. We truly value your feedback. I'm so glad to hear you enjoyed your stay. We pride ourselves in providing each and every guest with a high quality experience. Thank you again for sharing your experience here at the Best Western Plug Gold Poppy Inn we hope to see you again soon. Sincerely, Lisa Avila General Manager
3 out of 5
by Louis

Posted Jun 11, 2016 on Hotels
Comment from Hotel Management
Jun 16, 2016 by Lisa, Hotel Management
Dear Louis, On behalf of the entire staff at the Best Western Plus Gold Poppy Inn, I want to thank you for sharing your experience from your recent stay. We look forward to your return to Tucson. Please keep us in mind when making your reservations. Sincerely, Lisa Avila General Manager
4 out of 5
by Danielle from SLC

Posted Jun 10, 2016 on Hotels
Great hotel. Nice room, clean, great service, and quiet. Just what we were looking for. My only complaint was the wifi was iffy.
Comment from Hotel Management
Jun 15, 2016 by Lisa, Hotel Management
Dear Danielle, Thank you for sharing your comments on your recent stay with us here at the Best Western Plus Gold Poppy Inn. I am glad you found everything as expected. We pride ourselves in providing each and every guest with a high quality experience. We look forward to your return to Tucson, please be sure to keep up in mind when making your reservations. Sincerely, Lisa Avila General Manager
3 out of 5
by kenneth from Scottsdale, AZ

Safe & Quiet in Tucson

Posted Jun 8, 2016 on Hotels
One night business... Check in was quick and easy, nice pool, fitness room and hot tub... Warm cookies at check in... Good night sleep - minimal freeway noise
Comment from Hotel Management
by Lisa, Hotel Management
Dear Scottdsale, AZ On behalf of the entire staff at the Best Western Plus Gold Poppy Inn, I want to thank you for sharing your experience from your recent stay. It is always a pleasure to hear great things about our hotel. We are thankful not only for you choosing our hotel on this stay, but also for your great comments. We hope to have you as our guest again soon! Sincerely, Lisa Avila General Manager