Ratings based on 184 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from El Paso, TX

Good hotel for travelers and businessmen

Posted Jan 30, 2016
Pros: Comfort.
Location: Right off the freeway and in close proximity to restaurants and entertainment.
Enjoyed my stay. Good breakfast as well. Easy on, easy off of the freeway. Restaurants and entertainment nearby.
Comment from Hotel Management
Feb 4, 2016 by Lisa A, Hotel Management
Dear Angel, Thank you for sharing your comments on your recent stay with us here at the Best Western Plus Gold Poppy Inn. I am glad you found everything as expected. We pride ourselves in providing each and every guest with a high quality experience. We look forward to your return to Tucson, please be sure to keep up in mind when making your reservations. Sincerely, Lisa Avila General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay

Posted Jan 29, 2016
Pros: It was a good place to stay for the price.
It was clean and amenities were good. We would stay here again.
Comment from Hotel Management
Feb 2, 2016 by Lisa A, Hotel Management
Dear Anonymous, Thank you for your comments regarding your recent stay. I'm so pleased to hear everything was to your satisfaction. We look forward to welcoming you back next time you are in the area.
2 out of 5
by A verified traveler from SLC, UT

Not a Plus

Posted Jan 24, 2016
Pros: There is nothing outstanding about this hotel.
Cons: Do not accept a disabled person's room.
Location: Located on edge of Tucson metropolitan area which was a good thing.
The Gold Poppy was misrated as a Best Western Plus. It is at best a Best Western. The 'niceness' was closer to a Motel 8. We were given a room for the disabled, possibly because of our late checkin of 8:30PM. I will never accept that again. The shower (no bath) had no shelves and so shampoo, conditioner, and razor have to placed on shower floor. There was only a soap holder on the wall but had no surface area for anything else. The refrigerator made a vibrating noise when it turned on. I repositioned it and it stopped but only to start again sometime later. The room was on the first floor and looked directly out to the parking, so we never felt like opening the drapes in the morning as anyone could see in. I won't do that again. The only good thing was that the bed was comfortable.
Comment from Hotel Management
Jan 29, 2016 by Lisa A., Hotel Management
Dear Mr. Phil, We are sorry we were not able to provide you with the quality of services you deserve. Please know that the room type given to you was what you booked through a 3rd party booking agent, it was not due to your late arrival. All of our accessible rooms are on the 1st floor in order to accommodate guest who need them. Thank you again and please know that your feedback will help us to improve and for that, we are genuinely thankful for what you provided. Sincerely, Lisa Avila General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice Hotel for Our Overnight Stay

Posted Jan 24, 2016
Pros: Cleanliness of room and comfort of bed
Cons: Nothing
Location: We didn't do any local attractions other than to eat at Golden Corral.
This hotel was comfortable and inviting. Staff was friendly, and room was clean. The bed was comfortable with plenty of soft pillows. Plenty of food establishments close by. I would recommend this hotel when you are traveling in this area.
Comment from Hotel Management
Jan 27, 2016 by Lisa A, Hotel Management
Dear Beverly, Thank you for taking the time to share your review. We truly value your feedback. I'm so glad to hear you enjoyed your stay. We pride ourselves in providing each and every guest with a high quality experience. Thank you again for sharing your experience here at the Best Western Plug Gold Poppy Inn we hope to see you again soon. Sincerely, Lisa Avila General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel next to the loop

Posted Jan 24, 2016
Stayed here first night of bicycling the loop. Excellent, convenient, place to stay. The rooms are excellent. No problems from staff on taking your bicycle to your room.
Comment from Hotel Management
Jan 29, 2016 by Lisa A., Hotel Management
Dear Anonymous, Thank you for your kind comments regarding your recent stay with us. We appreciate it, as customer service is of the utmost importance to us here at the Best Western Plus Gold Poppy Inn. Our staff will be ready to warmly welcome you back for another great stay! Sincerely, Lisa Avila General Manager
3 out of 5
by A verified traveler

Experience was almost ok . . .

Posted Jan 18, 2016
It's just that the room was cold and couldn't get heater to blow warm air. Also the bed was hard. Pillows were small.
Comment from Hotel Management
Jan 22, 2016 by Lisa, Hotel Management
Dear Anonymous, On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western Plus Gold Poppy Inn we strive every day to provide superior customer service. I am sorry we were not able to do that for you. I sincerely apologize for your inconveniences. We hope you will provide us another opportunity to serve you next time you are in town. Sincerely, Lisa Avila General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Mexico

Nice Stay

Posted Jan 7, 2016
Pros: Rooms and breakfast
Location: There's a lot of things to do and places to go
Good maintenance, great service and accesibility. Hot and nice breakfast options.
Comment from Hotel Management
Jan 8, 2016 by Lisa, Hotel Management
Dear Al, On behalf of the entire staff at Best Western Plus Gold Poppy Inn, Thank you for sharing your comments with us. We are delighted to hear our efforts are noticed and appreciated. We look forward to having you stay with us very soon. Sincerely, Lisa Avila General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2016
Pros: Breakfast was good they had a good toaster... The scrambled eggs I don't think was made with real eggs....didn't like t
Cons: Get real eggs.
Location: Location was fine, we were just spending the night.
Pretty good for the price.We were just spending the night.
Comment from Hotel Management
Jan 6, 2016 by Lisa, Hotel Management
Dear Anonymous, On behalf of the entire staff at the Best Western Plus Gold Poppy Inn, I want to thank you for sharing your experience from your recent stay. It is always a pleasure to hear great things about our hotel. Thank you again for sharing your experience here at the Best Western Plug Gold Poppy Inn we hope to see you again soon. Sincerely, Lisa Avila General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 31, 2015
Pillows not flat enough. Hard to sleep. Could not regulate temperature. Great airport shuttle.
Comment from Hotel Management
Jan 8, 2016 by Lisa, Hotel Management
Dear Anonymous, Thank you for sharing your experience with us. I am sorry your experience did not meet your expectations. All comments are shared with the staff so we can continue to improve our services. I hope you give us another opportunity to serve you in the future. Sincerely Lisa Avila General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Very nice hotel

Posted Dec 31, 2015
Pros: Their breakfast was great!! It had everything you could think of.
Cons: Our toilet got clogged and we called the front desk. Gentlemen brought the plunger to our room and handed it over for us to use. Lousy maintenance!!!
Location: Resturant nearby and very close to freeway.
Staff was friendly and fast. Place was clean, nice carpets, nice elevator, nice room.
Comment from Hotel Management
Jan 1, 2016 by Lisa, Hotel Management
Dear Very Nice Hotel, On behalf of the entire staff at Best Western Plus Gold Poppy Inn I want to Thank you for taking the time to share your review. We truly value your feedback. I'm so glad to hear you enjoyed your stay. We pride ourselves in providing each and every guest with a high quality experience. Thank you again for sharing your experience here at the Best Western Plug Gold Poppy Inn we hope to see you again soon. Sincerely, Lisa Avila General Manager