Outdoor pool, pool umbrellas, sun loungers

Reviews of Hotel Bridgeway, Tucson Int'l Airport

2.5 out of 5
Hotel Bridgeway, Tucson Int'l Airport
6801 S Tucson Blvd, Tucson, AZ

Reviews

7.0

Good

Rating 10 - Excellent. 329 out of 1018 reviews" "
Rating 8 - Good. 229 out of 1018 reviews" "
Rating 6 - Okay. 162 out of 1018 reviews" "
Rating 4 - Poor. 146 out of 1018 reviews" "
Rating 2 - Terrible. 152 out of 1018 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jesi

Traveled with family
Liked: Property conditions & facilities
Clean rooms. Very convenient check in and out. It’s large. Service is excellent. Food can be improved but for the price is a good deal
Stayed 1 night in Mar 2024

4/10 Poor

Sam

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When checked in late last night . I saw some dust area around table lamps little dirty. Then fridge had few hair inside. The sheets of the bed was ripped terrible. The worse part comes now with breakfast fast the eggs was fresh cooked and they served potatoes from yesterday old !! I dont recommend this properly to stay again.
Stayed 1 night in Mar 2024

6/10 Okay

Cleia, tampa

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Location was good. The floors in the room were extremely sticky. People there were really nice! I would not stay there again.
Stayed 1 night in Mar 2024

8/10 Good

Margaret

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two bath towels are fine for two people but one hand towel and one wash rag was not sufficient.
Stayed 1 night in Mar 2024

6/10 Okay

Regina

Disliked: Staff & service, amenities
They only clean the rooms every 3 days, had to all constantly for coffee and fresh towels. Pool was closed, dept of health closed it. Fire alarm went off twice.
Stayed 6 nights in Mar 2024

2/10 Terrible

Anthony

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely dirty. Seems like it may be government assisted housing
Stayed 1 night in Mar 2024

4/10 Poor

William

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The property, pool, hot,tub all needed maintenance and were not heated as advertised. The rooms were not as advertised. The breakfast was appointing at best. The tv’s did not work and the bedding was inadequate. Some staff didn’t speak English- I could not even get some boiling water for my teabag
Stayed 1 night in Mar 2024

6/10 Okay

Craig

Traveled with family and small children, Business traveler, Traveled with partner
Disliked: Amenities
Some feature such as water fountains and pool)spa may not be functional at time of stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Joanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Orange trees poolside
Stayed 2 nights in Mar 2024

2/10 Terrible

Lillie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets had large stains, we had to sleep on top of the blanket. No tissues, no washcloths, and TV didn't work. Front desk was unable to correct any problems.
Stayed 1 night in Mar 2024

6/10 Okay

Britney

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
They didn’t have the shuttle for the airport. The pool and the hot tub were both closed and those 3 things were the main reason that hotel was booked for our vacation
Stayed 3 nights in Mar 2024

8/10 Good

JOSE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, seemed to be safe and it was clean
Stayed 1 night in Mar 2024

6/10 Okay

Martha

The local near the airport was great. The property was very well kept. The two things I didn’t like was the continental food offer for breakfast. The website advertisements is not what you get. No waffle maker, and for potatoes you get fries. The room was not as clean, but nowadays no hotel room I have stay are clean as back a few years. Also, the last day I was showering there was a humungous cockroach in the shower. I jump out from being scared though it was a huge spider cut my shower short. I took pictures and showed them to the reservation desk. Hopefully they fumigate. Not a nice thing to encounter when you want to enjoy a last nice shower and to see, just imagine it sleep in my room with me yuck. It wasn’t a good ending. Overall the location is great, the gym was nice.
Stayed 5 nights in Mar 2024

10/10 Excellent

Lila

Disliked: Amenities, property conditions & facilities
I choose this airport hotel because they offer shuttle transportation. My flight was delayed and when I called the hotel they said that do not have shuttle at the moment. I asked the clerk to offer me options and he kindly call the next door hotel and they pick me up at 1:30 am
Stayed 1 night in Mar 2024

10/10 Excellent

Nancy

The staff were very pleasant and accommodating and attempts are being made to update the facility.
Stayed 1 night in Mar 2024

2/10 Terrible

Gonzalo

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Larry

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 2 nights in Mar 2024

10/10 Excellent

johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Kentaro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is filthy and reeks. First room had a horrible musty smell that permeates through the hallways and second room had stains on the floor and sheets and mold in the shower. Gave up and went to another hotel for the night. No airport shuttle as well.
Response from samantha on Mar 22, 2024
We thank you for taking the time to share with us your experience and feedback regarding your recent stay with us. We apologize for any inconveniences you may have encountered while visiting. The property is transitioning from one Hotel Brand to another and we thank you for your patience while we work quickly to complete the change over. The Staff wishes you safe travels and hopes for another opportunity to offer superior service in the near future with another visit. Thank you,

2/10 Terrible

Irma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was disgusting, dirty, blood on walls in shower. Horrible staff. The guy at counter had the nerve to tell us if we are expecting a five star hotel it’s not and told us to find another hotel. All we wanted was a clean room. I have pictures to prove gow dirty it was!
Stayed 1 night in Mar 2024
Response from samantha on Mar 22, 2024
Thank you for taking the time to share with us your experience and feedback regarding your recent stay with us. We are saddened we were not able to exceed your expectations on this visit and are following up with the proper hotel departments to ensure the mentioned errors are corrected. Safe travels,

4/10 Poor

Janet

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place is run down. The carpets were filthy. This is a no go. They had a pool and hot tub and are near the airport but they need a redo.
Stayed 2 nights in Mar 2024
Response from samantha on Mar 21, 2024
Thank you for taking the time to share with us your feedback and experience. We apologize for any inconvenience felt while staying. The property is currently undergoing a transition in Hotel Brand and as we ready the property there are enhancement projects underway for our guests enjoyment. We thank you for your patience and hope for another opportunity to wow you in the near future with another stay. Safe travels,

6/10 Okay

Sandra

Liked: Staff & service, amenities, property conditions & facilities
Musty smell in the room and no shampoo in the bathroom
Stayed 1 night in Mar 2024
Response from samantha on Mar 20, 2024
We apologize for any inconveniences felt during your last visit with us. We are working to correct the errors mentioned and are sharing your comments with the proper hotel departments for follow up. The entire staff hopes for another opportunity to have you with us again soon!

4/10 Poor

Elizabeth

Traveled with family
Disliked: Cleanliness, staff & service
Was beautiful outdoors. The bed was moderately good, but we did not have househeeping staff, and had to ask multiple tomes for clean towels
Stayed 4 nights in Mar 2024
Response from samantha on Mar 20, 2024
Thank you for taking the time to share with us your feedback on your recent stay with us. We apologize for any inconveniences you may have felt and we assure you we are working on correcting the error mentioned. Safe travels

10/10 Excellent

Adriana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cozy hotel with great low prices. Will absolutely stay here again
Stayed 1 night in Mar 2024
Response from samantha on Mar 20, 2024
Thank you Adriana! We appreciate your stay and business!

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much better than I thought it would be.
Stayed 1 night in Mar 2024
Response from samantha on Mar 20, 2024
Thank you for taking the time to share with us your feedback and experience with us. Travel safe,

10/10 Excellent

Linette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable stay. Definitely recommend
Stayed 1 night in Mar 2024
Response from samantha on Mar 21, 2024
Thank you Linette, We appreciate your stay and business with us, we thank you for taking the time to share with us your feedback and experience regarding your recent stay with us. We wish you a great summer and safe travels,

2/10 Terrible

Thenjiwe

Disliked: Cleanliness, staff & service, property conditions & facilities
I liked their breakfast especially the eggs. But they have only 1 staff and she was overwhelmed. Food will be out and coffee out. I remember this morning people were complaining that they was no coffee, she ran and mixed water with coffee and that was not real coffee. Also people were out of milk while cereal was sitting there. They also have a waffle machine with the picture of waffles but it’s not functional. One child cried when her parents could not make the waffles, so my concern is why you put the waffle machine in the area when you know it’s not functional. The other thing they say they provide shuttle bus to the airport but when I asked for the ride I was told that the bus is been not is service due to bad condition. To my surprise it’s parked right on the front when you walk in as if it is available. My room I can’t even start, it was a nusty smelly room and dirty bathroom. Hair on the floor dirty toilet trash on the bathroom floors. The door does lock but it does not close all the way there is a slight opening by the door it felt unsafe. The check in was 1 hour and 5 minutes. The line was long and only one person working. This hotel is joke, $114 per night is a decent money to waste.
Stayed 2 nights in Mar 2024

8/10 Good

Tracey

Bathroom shows signs that someone dyed their hair in it previously. Also tub drain wouldn't hold tight enough to take a bath. Sheets were clean but tattered
Stayed 1 night in Mar 2024

8/10 Good

Alma

Good stay fare
Stayed 1 night in Mar 2024

6/10 Okay

Steve

Traveled with partner
Disliked: Staff & service
Long wait to check in
Stayed 1 night in Mar 2024

6/10 Okay

David

Stayed 1 night in Mar 2024

2/10 Terrible

Alexis

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took forever to get check-in at the desk. Multiple customers coming up to desk complaining of room cleanness. Customer in front of me was given a room that was taken and walked into a room with someone else’s stuff in it. Very unorganized. Our bed had hair in it and the sick had hair in it.
Stayed 1 night in Mar 2024

8/10 Good

Humberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was Quiet
Stayed 1 night in Mar 2024
Response from samantha on Mar 22, 2024
Thank you for taking the time to share with us your feedback regarding your recent stay with us. Safe travels,

8/10 Good

Kasey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Steven

Stayed 6 nights in Mar 2024

10/10 Excellent

Alberta

Very comfortable with everything I needed
Stayed 3 nights in Feb 2024

4/10 Poor

Douglas

No breakfast & no airport shuttle: update website ASAP
Stayed 1 night in Mar 2024

6/10 Okay

Tori

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
They had a bar restaurant
Stayed 1 night in Mar 2024

10/10 Excellent

Niaesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. Breakfast was meatballs potatoes and eggs with ham. They offered cereal, yogurt, milk, oj. They had toast with butter and jelly. Decent start to the day. Very nice staff members. The room was nice and well maintained, I saw no chipping, cracking, very little discoloring on the walls. Comfortable bed. The upholstery was cared for except the lounge chair. Had questionable white crusty stain in several areas. Surfaces were smooth with very minimal stains or scratches. Bathroom was generally up to date and well kept. Flooring was also very well maintained. I had a nice and quiet stay and would come back again and again. They have it all. Restaurant inside, swimming, sitting areas and office space, work out room, they offer upgraded rooms and suites. Definitely a nice hotel!
Stayed 1 night in Mar 2024

6/10 Okay

Ellen

Traveled with partner
Stayed 3 nights. No blow dryer ask for one but never got it. Phone in room didnt work. Asked for extra towel and hand towel from cleaning lady and was told no. Had to go to front desk. AND SAW 2 BIG ROACHES IN BATHROOM.
Stayed 3 nights in Mar 2024

2/10 Terrible

Leanne

Disliked: Cleanliness, staff & service, property conditions & facilities
This property has definitely seen better days. Door knobs have been spray painted and the paint has been scraped off in at least half of the knob, so it looks filthy. The bed skirt was overly wrinkled and askew on the bed. Furniture is marred and looks filthy. The carpet is in need of a deep cleaning, as are the drapes. Staff at check-in was rude and unhelpful. If I hadn’t prepaid, I would have gone elsewhere after seeing the room conditions. I won’t go back.
Stayed 1 night in Mar 2024

2/10 Terrible

Randy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Susan

Disliked: Amenities
Staff very slow. Bathroom bars and racks in poor shape.
Stayed 2 nights in Mar 2024

6/10 Okay

Eric

Traveled with family
Liked: Staff & service
It was ok for 1 night stay. Rooms were clean. It appears they are trying to do some remodeling/upkeep. New carpet in hallways being installed: Room smells a little musty a. Breakfest was a big disappointment : scrambled eggs, sausage patties and toast: they didn’t have breakfest potatoes, they French fries. OJ from gallon, juice machine was broke.
Stayed 1 night in Mar 2024

2/10 Terrible

Jennelle

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
My tailgate was stolen from my truck
Stayed 2 nights in Mar 2024

4/10 Poor

Michael Anthony Lopez

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wouldn’t clean rooms. Toilet leaked on the bottom. Remote wouldn’t change channels. Stains in the bathroom ceiling. No snack machines. He didn’t know if the food was expired or not in the lobby. Blankets had holes and stains.
Stayed 4 nights in Mar 2024

8/10 Good

Suzanne

Traveled with family
Liked: Cleanliness, amenities
Dark, too dark to read, knit etc. There were only three table lamps. Two had dim bulbs and one had a burned out bulb. There were too few staff to replace the bulb.
Stayed 1 night in Mar 2024

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Chad

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I have to say this was not a good stay for us. We stayed six nights. Our room AC did not work. We only had hot water for two days. I could go on and on. This place needs to be updated. I would not recommend this place to anyone.
Stayed 6 nights in Feb 2024

10/10 Excellent

Samantha

Stayed 1 night in Mar 2024