Ratings based on 1,411 Verified Reviews

4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Long Beach, CA

Comfortable hotel in a Central Location

Posted Apr 26, 2017
Pros: Location, comfort, cleanliness, friendly and helpful staff.
Cons: Complimentary breakfast should be extended one hour.
This hotel was well maintained and provided a comfortable and pleasant experience for our stay. It was in a central location and within walking distance of restaurants, shopping, and entertainment. It was also close to the University of Arizona campus.
Comment from Hotel Management
May 2, 2017 by BWRoyalsun, Hotel Management
Thank you for completing the survey regarding your recent stay at the Best Western Royal Sun in Tucson. Your business is very important to us and we value your feedback. We know you have many choices & we truly appreciate you choosing to stay with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 22, 2017
We enjoyed our visit. Friend staff and nice facility
Comment from Hotel Management
Mar 25, 2017 by BWRoyalsun, Hotel Management
Thank you for the wonderful comments. Thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with a great breakfast....

Posted Mar 18, 2017
This is our second visit to the Royal Sun while visiting Tucson. We find it easy to get around town and vicinity as it is close to the interstate and kind of centrally located. We also love the breakfast arrangements. We will return again.
Comment from Hotel Management
Mar 20, 2017 by BWRoyalsun, Hotel Management
Thank you for coming back to sty with us. We are happy to hear that you liked our central location.
4 out of 5
by A verified traveler

Posted Mar 17, 2017
Pros: pool, morning breakfast
Cons: shower, no water at the front desk, a lot of money for an older hotel,
It was just OK, near the college of U of A, near downtown, it was easy to get around the town.
Comment from Hotel Management
Mar 17, 2017 by Alfred M., Hotel Management
Hi, Thank you so much for the kind ratings! I apologize for running out of bottled waters and hope you will give us another chance to offer you exemplary guest service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Good central tucson location

Posted Mar 14, 2017
Pros: Breakfast could be ordered, cookies and newspaper in lobby
Cons: Will be better access once road work complete
Location: Downtown..4th Avenue shops, and university close by
Short getaway for 3 ladies...hotel worked well for location and budget
Comment from Hotel Management
Mar 14, 2017 by Alfred, Hotel Management
Hi Corky, Thank you so much for choosing us for your Tucson trip! Construction is over! Yay! Please make us the place to stay on your next trip to Tucson...
5 out of 5
Recommended
for Everyone
by A verified traveler from British Columbia, Canada

Good value

Posted Mar 10, 2017
Staff super friendly and helpful. Quiet and convenient location but not the nicest part of town. Would definitely recommend.
Comment from Hotel Management
Mar 11, 2017 by BWRoyalsun, Hotel Management
Thank toy for the wonderful compliments to our hard working team and our hotel facilities. We look forward to welcoming you back soon.
5 out of 5
by A verified traveler

Posted Feb 22, 2017 on Hotels
Comment from Hotel Management
Feb 25, 2017 by General Manager, Hotel Management
Hi, Thank you for the kind ratings!
5 out of 5
by Jean

Nice price, nice hotel

Posted Feb 21, 2017 on Hotels
Very nice staff - called to see if our accommodations were acceptable after we checked in. Nice breakfast, close to arena, only bummer was there was alot of construction on the streets around property, but otherwise a very nice place to stay.
Comment from Hotel Management
Feb 25, 2017 by General Manager, Hotel Management
Hi Jean, Thank you so much for the kind ratings! We strive to offer exemplary guest service. We hope you make us the place to stay! Thanks Again
5 out of 5
by Christine

Posted Feb 18, 2017 on Hotels
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
Hi Christine, Thank you so much for the kind ratings! We work hard to offer exemplary guest service in hopes that you choose us on your next Tucson trip!
2 out of 5
by A verified traveler

Wouldn't stay here again!

Posted Feb 16, 2017
Our room was terrible it was a corner room and the recycle bin was right outside our door. Everyone who threw their recycling in the pale it was extremely loud.
Comment from Hotel Management
Feb 19, 2017 by BWRoyalsun, Hotel Management
We apologize for the location of your room. We hope everything else about your stay was good. We would recommend that during your next stay you can request your room to be in the first building or on 2nd floor.