Ratings based on 1,376 Verified Reviews

4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 22, 2017
We enjoyed our visit. Friend staff and nice facility
Comment from Hotel Management
Mar 25, 2017 by BWRoyalsun, Hotel Management
Thank you for the wonderful comments. Thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with a great breakfast....

Posted Mar 18, 2017
This is our second visit to the Royal Sun while visiting Tucson. We find it easy to get around town and vicinity as it is close to the interstate and kind of centrally located. We also love the breakfast arrangements. We will return again.
Comment from Hotel Management
Mar 20, 2017 by BWRoyalsun, Hotel Management
Thank you for coming back to sty with us. We are happy to hear that you liked our central location.
4 out of 5
by A verified traveler

Posted Mar 17, 2017
Pros: pool, morning breakfast
Cons: shower, no water at the front desk, a lot of money for an older hotel,
It was just OK, near the college of U of A, near downtown, it was easy to get around the town.
Comment from Hotel Management
Mar 17, 2017 by Alfred M., Hotel Management
Hi, Thank you so much for the kind ratings! I apologize for running out of bottled waters and hope you will give us another chance to offer you exemplary guest service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Good central tucson location

Posted Mar 14, 2017
Pros: Breakfast could be ordered, cookies and newspaper in lobby
Cons: Will be better access once road work complete
Location: Downtown..4th Avenue shops, and university close by
Short getaway for 3 ladies...hotel worked well for location and budget
Comment from Hotel Management
Mar 14, 2017 by Alfred, Hotel Management
Hi Corky, Thank you so much for choosing us for your Tucson trip! Construction is over! Yay! Please make us the place to stay on your next trip to Tucson...
5 out of 5
Recommended
for Everyone
by A verified traveler from British Columbia, Canada

Good value

Posted Mar 10, 2017
Staff super friendly and helpful. Quiet and convenient location but not the nicest part of town. Would definitely recommend.
Comment from Hotel Management
Mar 11, 2017 by BWRoyalsun, Hotel Management
Thank toy for the wonderful compliments to our hard working team and our hotel facilities. We look forward to welcoming you back soon.
2 out of 5
by A verified traveler

Wouldn't stay here again!

Posted Feb 16, 2017
Our room was terrible it was a corner room and the recycle bin was right outside our door. Everyone who threw their recycling in the pale it was extremely loud.
Comment from Hotel Management
Feb 19, 2017 by BWRoyalsun, Hotel Management
We apologize for the location of your room. We hope everything else about your stay was good. We would recommend that during your next stay you can request your room to be in the first building or on 2nd floor.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2017
Cons: TV reception
Stayed in a suite and both tvs were horrible. It was like you needed rabbit ears to get any reception. one remote didn't work and we had to get a new one from the front desk. it was too late at night and too inconvenient to change rooms
Comment from Hotel Management
Feb 19, 2017 by BWRoyalsun, Hotel Management
Please accept our apologies for the issue with the TV in your suite. We will have our maintenance staff fix this issue right away. We appreciate the business & hope to see you back soon.
2 out of 5
by A verified traveler from Seattle, WA

Something that I didn't think of

Posted Jan 27, 2017
- dog friendly hotel: I had dog barking early morning - breakfast made to order: I realized that I prefer room service or buffet. I had to go to the restaurant and wait for the food. - Soundproof- you can hear people walking from upstairs.
Comment from Hotel Management
Jan 30, 2017 by BWRoyalsun, Hotel Management
We apologize for not exceeding your expectations during your recent stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

Clean a d comfortable

Posted Jan 22, 2017
Delightful breakfast and waitstaff--more motels could provide full. breakfast service. Warm cookies in lobby a nice touch. Only complaint, coffee/washcloth taken and not replaced. Pillows a bit lumpy. Overall, very good value in a convenient location. We loved Tucson!
Comment from Hotel Management
Jan 30, 2017 by Bwroyalsun, Hotel Management
Thank you for your compliments about our breakfast; we are pleased to hear that you had an enjoyable experience.
3 out of 5
Recommended
for Everyone
by A verified traveler

I'd recommend

Posted Jan 18, 2017
Pros: location and price
Conveniently located. Needed a place and it was near nice restaurants.
Comment from Hotel Management
Jan 19, 2017 by BWRoyalsun, Hotel Management
Thank you for staying with us; we appreciate the business.