Exterior

Reviews of Candlewood Suites Tucson, an IHG Hotel

2.5 out of 5
Candlewood Suites Tucson, an IHG Hotel
1995 West River Rd and North Lacholla Rd, Tucson, AZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 217 out of 368 reviews" "
Rating 8 - Good. 114 out of 368 reviews" "
Rating 6 - Okay. 25 out of 368 reviews" "
Rating 4 - Poor. 7 out of 368 reviews" "
Rating 2 - Terrible. 5 out of 368 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy. The 2 people I talked with at the front desk were very kind and helpful. My room was clean. Free laundry on site and a fitness center! I will stay here again if I'm in Tucson.
Stayed 2 nights in Feb 2024

8/10 Good

Karen

Stayed 1 night in Feb 2024

10/10 Excellent

josh, Hereford

Stayed 1 night in Jan 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect. Clean, quiet, convenient.
Stayed 1 night in Nov 2023

8/10 Good

David

Stayed 3 nights in Oct 2023

10/10 Excellent

Humberto, Nogales

Stayed 1 night in Oct 2023

10/10 Excellent

Lonny, Wilsonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean upon entering. Good location for my needs. Difficult to walk to market, etc.
Stayed 5 nights in Oct 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great & Clean
have stay in a lot of hotels , lodges etc , Our stay there was A-1 just what we expected Rooms were clean.
Stayed 1 night in Sep 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my room & the small kitchen in it. Staff was good. No problems to report. I would stay here again
Stayed 1 night in Sep 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Diane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Aug 2023

10/10 Excellent

Oscar

Stayed 1 night in Aug 2023

10/10 Excellent

Eugene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff.
Stayed 2 nights in Aug 2023

10/10 Excellent

Neal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great people. Liked it enough to schedule next stay in Tucson here.
Stayed 1 night in Jul 2023

10/10 Excellent

Amanda

Stayed 2 nights in Jul 2023

10/10 Excellent

Willie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Willie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities, room comfort
Mostly good
My only negative is the phone call from the front desk at 7:50 PM. I'm an early to bed person so this awakened me. Try not to call a room after 6 PM. Also the only coffee in the room was decaf.
Stayed 1 night in Jul 2023

6/10 Okay

Jacqueline

Traveled with family
Liked: Property conditions & facilities
Stay was average
Stayed 1 night in Jul 2023

8/10 Good

Addison

Stayed 1 night in Jun 2023

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Jennifer

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Tammi

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Front desk staff were top notch, appreciated the late check out, beds were comfortable, the room configuration with large desk and kitchen was really useful. Only negative was room could have been a little cleaner- bathroom shelves were very dusty, crumbs in the corner of the kitchen floor, floors in general didn’t feel really clean. Would stay here again though.
Stayed 2 nights in Apr 2023

8/10 Good

Jeddadiah

Traveled with family
Liked: Cleanliness, staff & service
Kind people.
Stayed 1 night in Apr 2023

10/10 Excellent

Tandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice room! They check in process was super simple and fast
Stayed 1 night in Apr 2023

6/10 Okay

George

Liked: Cleanliness
It's a good place. It got slightly noisy in the hotel Friday night. It seems like there are a number of extended stay folks that are there for a very long time.
Stayed 2 nights in Mar 2023

6/10 Okay

Gary

Traveled with partner
Liked: Property conditions & facilities
Property nice outside . Inside hall ways worn old looking.
Stayed 1 night in Feb 2023

8/10 Good

Gary

Traveled with partner
Liked: Staff & service, property conditions & facilities
Stairwells could be cleaner Older hotel or walls in hallway need refreshened with coat of paint
Stayed 1 night in Feb 2023

2/10 Terrible

Lela

Horrible Travelocity experience as they over booked us at 11pm at night
Stayed 1 night in Jan 2023

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and quiet. Very nice staff.
Stayed 1 night in Jan 2023

8/10 Good

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy parking, comfortable beds, easy-to-use thermostat, I like the little kitchen, and the walking/bike trail behind the property is really nice. Mostly I stay here as it’s just a few blocks from a family member I’m visiting.

8/10 Good

Lonny, Wilsonville

Liked: Staff & service, property conditions & facilities
Property was nice. No info in room about area activities, food delivery.

10/10 Excellent

Miles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very large room, very nice pool and hot tub. Only bad thing: Military seem to have permanent room on the second floor, over ours. Sounded like they were dropping a bowling ball on the floor every few hours. Woke us up, through the night. I went upstairs and talked to them. It stopped.
Stayed 2 nights in Aug 2022

6/10 Okay

Belen

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water stayed in the bathtub while showering because the drainage was too slow.
Stayed 1 night in Jul 2022

10/10 Excellent

Kory

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent.
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Webster M

Traveled with partner
Liked: Amenities, property conditions & facilities
The property is equiped with a complete kitchen, dishes, pots and top quality pots and pans.
Stayed 2 nights in Mar 2022

8/10 Good

Willem, Oakville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location near company I had work meetings at for a few days. Small kitchenette handy for longer stays, especially with grocery store across the road. Overall the hotel was well kept, clean, quiet (at least the days I stayed) and priced competitively.
Stayed 3 nights in Mar 2022

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very good place. Staff was very accommodating and friendly.
Stayed 1 night in Mar 2022

10/10 Excellent

Ron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
This hotel was very clean and well run
Stayed 1 night in Feb 2022

8/10 Good

Randolph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel - good value.
Stayed 4 nights in Feb 2022

10/10 Excellent

Kevin, Campbell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This field should not be mandatory.
Stayed 1 night in Feb 2022

8/10 Good

Deana

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This hotel was adequate. I was disappointed because it got such good ratings, and when we arrived, it was slightly above average. Our curtains and ceilings were dirty. The shower didn’t work very well. Walls were VERY thin. Overall an ok stay.
Stayed 1 night in Feb 2022

10/10 Excellent

Kate

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The staff was so friendly! Every room has a kitchen which is great Room was spacious and extremely clean I highly recommend!
Stayed 1 night in Jan 2022

6/10 Okay

Joanne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay near Northwestern Hospital
Stayed 2 nights in Jan 2022

10/10 Excellent

Higinio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

4/10 Poor

Henry

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Leah

Stayed 1 night in Jan 2022