Ratings based on 681 Verified Reviews

4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from north central Arizona

Reasonably priced and good location

Posted Feb 23, 2017
Pros: Location
When we arrived, the water was shut off due to a leak. This lasted for a few hours, so it was an inconvenience for guests. The front desk person, April, tried her best to reassure guests. When the water did come back on, there was still no hot water so when I called the front desk for a status, April promised to call me back with an update and she did within 30 minutes. She is to be commended for her responsiveness. Other than this incident, the hotel was clean and comfortable with friendly staff.
3 out of 5
by A verified traveler

I think ownership has changed.

Posted Feb 3, 2017
Pros: breakfast
Cons: see above
I was disappointed. Some other people there from England for 3 weeks said they did not have hot water, phone service, clean sheets, or public television. The fountain in our courtyard leaked and there was a pool of dank water there the whole time. It no longer deserves four stars.
4 out of 5
Recommended
for Everyone
by A verified traveler from florida

Best location in the Az desert

Posted Dec 18, 2016
Pros: Staff, cleanliness BEDS!!
Cons: Update spa - - needs a cost of paint or hole replacenent
Location: Don't know area so well. But good selection of stores/ restaurants I. Area
Comfortable bed. Clean. Good breakfast. All staff were so so friendly while staying professional . Great experience
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 23, 2016 on Hotels
1 out of 5
by A verified traveler

Dirty Hotel and Horrible service!

Posted Nov 21, 2016 on Hotels
It was not good at all Room smelled like mildew Pillows were stinky and dirty and they wanted us to walk them down to exchange Overall the place was very noisy and dirty
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 19, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 14, 2016 on Hotels
5 out of 5
by A verified traveler

Great location near Bell Rock

Posted Nov 13, 2016 on Hotels
Very well located on Rt 179 near Bell Rock. The traffic here is much lighter than uptown Sedona.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 9, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 9, 2016 on Hotels