Ratings based on 240 Verified Reviews

3.9 out of 5
84% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet, nice size room, great bathroom counter spac

Posted Jan 15, 2017
Cons: Fix lamp and air conditioner.
I liked the hotel because there was a vent in the bathroom and lots of bathroom counter space. One of the lamps would not turn on and the air conditioner did not seem to be working right. Room was quiet until morning when airport activity picked up but expected that. I would stay there again.
Comment from Hotel Management
Jan 17, 2017 by gm.az110@gmail.com, Hotel Management
Dear Guest thanks for your feedback.we are sorry for the inconvenience. We look forward to see you again. Warm Regards, Sandra & Team!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2017
Everything was great. Staff location breakfast and hotel was clean
Comment from Hotel Management
Jan 17, 2017 by gm.az110@gmail.com, Hotel Management
Dear guest thanks for your feedback we look forward to see you again!!! Warm Regards, Sandra & Team!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Buena Park, CA

Outstanding in all ways. One of the best

Posted Dec 29, 2016
Pros: Everything. Large room. Easy parking. Great breakfast.
Cons: Nothing
Location: Nicely located to lots of attractions, close to airport and easy to drive to, Excellent staff and a great breakfast every day.
We have stayed in 100's of hotels over the last 50 years and this is one of the best at a very reasonable price. We spent 7 days here.
Comment from Hotel Management
Dec 31, 2016 by gm.az110@gmail.com, Hotel Management
Dear Guest thank you for your feedback which is very important to our Team...Most definitely we look forward to see you again!!! Warm Regards, Sandra & Team!!!
1 out of 5
by A verified traveler from New Mexico

Not nice at all

Posted Dec 28, 2016
Pros: Location
Cons: Called Expedia to explain situation after speaking to Mgr 1x in person, Mgr 2x by phone & no response to email. Mgr LIED to Expedia, said resolved.
Location: Unknown, only there for quick overnight.
This is a very old and run down hotel. The bedding was dirty, stained red; this was obviously disconcerting. The manager said no other rooms were clean, so she came to the room at 10pm to change the sheets. Even though it was likely not blood, it was still quite a shock to pull back the covers to see red right where I would be laying. The tub was dirty, especially at the seams which was really gross and noticeable upon sitting in the tub for a hot bath. Lots of things were dusty, especially the drapes near the ceiling, this was evident in the morning upon opening the curtains. Also, we were shocked at how much the room smelled like cleaning chemicals, ammonia/bleach.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oceanside, USA

Posted Nov 28, 2016
I would recommend to extend the breakfast time a little later than 8am. Most people that are traveling, especially when coming from CA with a time change are not awake then.
Comment from Hotel Management
Nov 28, 2016 by gm.az110@gmail.com, Hotel Management
Dear Guest, Thanks for your feedback.We are looking into your suggestions.We look forward to see you again and to Be at your service. Warm Regards, Sandra & Team!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great Value

Posted Nov 10, 2016
Close to airport and the staff was helpful and courteous
Comment from Hotel Management
Nov 11, 2016 by gm.az110@gmail.com, Hotel Management
Dear Guest thanks for the feedback...Most definitely we will be waiting for you on your next stay. Sandra & The Team!!!
3 out of 5
Recommended
for Everyone
by A verified traveler

Good value

Posted Oct 13, 2016
Pros: The staff was great (Rene) and the breakfast was very nice.
Cons: The smell of urine in the bathroom room 225
The bathroom smelled of strong urine, I placed towels on the floor because I did not want to walk on them. Otherwise the room was nice.
Comment from Hotel Management
Oct 14, 2016 by gm.az110@gmail.com, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

It's nice and clean. I love the bed!!

Posted Sep 20, 2016
People should speak English, This is America...........
Comment from Hotel Management
Sep 21, 2016 by gm.az110@gmail.com, Hotel Management
Thanks for the feedback.Sorry for the inconvenience. We look forward to see you again. Sandy & The Team!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Not too close to anything.

Posted Sep 20, 2016
Pros: The staff was very friendly and helpful. I also like the fact that we had a microwave and a good size refrigerator!
Cons: I think the bathrooms could use a little more maintenance, and maybe scrambled eggs and potatoes for breakfast. I care for the eggs.
Location: The area looked very deserted, but getting to the university was easy!
The shower floor creaked (it was a little annoying), and the shower curtain rod was bent, so the curtain would slide open. My husband had to rig it with rubber bands so it would stay shut!
Comment from Hotel Management
Sep 20, 2016 by gm.az110@gmail.com, Hotel Management
Dear Guest we are sorry about the inconvenience.We look forward to be at your service in the future. Warm Regards, Sandy & Team,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 16, 2016
Pros: Beds were comfortable
Cons: Breakfast wasn't the greatest
In town for a convention, convenient to freeway, restaurants, shopping
Comment from Hotel Management
Aug 17, 2016 by Sandy, Hotel Management
Dear Guest thanks for your feedback.We are very sorry for the inconvenience.We look forward to another opportunity to be at your service. Warm Regards, Sandy & Team,