Ratings based on 1,028 Verified Reviews

4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 17, 2017
clean. very nice staff food from restaurant excellent a bit noisy near airport.
3 out of 5
Recommended
for Everyone
by A verified traveler from Abilene

Priced right and comfortable beds

Posted Mar 15, 2017
Pros: Comfortable
Cons: Rooms do not block outside noise
Location: No comment
Wanted to try this because they do not allow pets. Facilities were clean and beds comfortable, the only issue was a lot of night traffic in the hallways and the doors are very noisy when they close.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Good airport hotel

Posted Mar 5, 2017
Pros: Good restaurant
Overnight stay at the airport. Very comfortable and good food.
Comment from Hotel Management
Mar 14, 2017 by Saraih Vizcaino, Hotel Management
We appreciate your comments.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mesa, AZ

Overnight stay.

Posted Feb 28, 2017
Pros: Our room was clean and neat. Bed was comfortable.
Cons: There are not many restaurants in the area. The hotel does have its own facilities on site but we thought it did not offer small meals.
We just needed a good hotel in the Tuscon area for the night. This hotel severed the purpose. The hotel is very convenient to the airport, though that was not our reason for staying at this hotel. The convenience does come with some noise from the airplanes nearby which could be intrusive for some people.
Comment from Hotel Management
Feb 28, 2017 by Saraih Vizcaino, Hotel Management
Thank you for sharing your experience at the Four Points by Sheraton Tucson Airport. Thank you again for your time and come visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Montana

Nice hotel close to airport and nice pool.

Posted Feb 27, 2017
Pros: The hotel was clean, the rooms comfortable, the pool was clean and well kept up. The grounds were clean and the day staff was wonderful.
Cons: A continental breakfast. All breakfast had to be paid for and it was expensive with yogurt being $6.00.
Location: The zoo, the desert museum, the aircraft museum, casa grande ruins, and nuclear missile was all interesting. Reserve early for tours.
I reserved a room with a view which was supposed to be the pool. I was given a room that was classified as a premium room but the sliding glass doors looked right into the restaurant and bar. I did not feel safe leaving the drapes open which is real important to me. I asked the night desk ladies about changing rooms. They were full that night and said to come back in the morning and told me I had a premium room and that I had a view of the court yard. Well yes if I went all the way out to the sidewalk and looked to the left I could see the court yard and if I walked out to the side walk and looked right I could see the pool otherwise it was right into the bar. I was disappointed with their attitude and telling me I had a view. The next morning I talked to the day staff, wish I had her name, she was very pleasant and helpful. She did not question me at all. She told me they did not have any clean rooms at that time but if I brought my stuff up to the desk she would take it to a room as soon as it was clean. By the time I got packed up she already had a room cleaned and it was a wonderful room with a view. There were military jets that flew over every week day morning at 8:00. Did not bother me but they were loud.
Comment from Hotel Management
Mar 14, 2017 by Saraih Vizcaino, Hotel Management
We are glad to hear you enjoyed your stay, we do have beautiful grounds through out our property. I am glad the front desk was able to resolve the issue with you room location. We hope you come stay with us again.
2 out of 5
by A verified traveler

Posted Feb 20, 2017
No latin channels available. People kept slamming the doors
Comment from Hotel Management
Feb 20, 2017 by Saraih Vizcaino, Hotel Management
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the lack for latin channels and the noise coming from the rooms close to yours. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Tucson.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport.

Posted Dec 28, 2016
Pros: Good food at restaurant.
Walked back to hotel after flight to stretch legs. Very convenient.
Comment from Hotel Management
Jan 2, 2017 by Saraih Vizcaino, Hotel Management
Thank you for staying with us. Our hotel is conveniently located next to the airport. We also have a shuttle available 24/7 on demand.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2016 on Orbitz
Staff was very service oriented, gracious and sharp. Easy to airport, low stress
Comment from Hotel Management
Dec 27, 2016 by Saraih Vizcaino, Hotel Management
We appreciate your comments. Thank you for staying with us.
3 out of 5
by A verified traveler

Posted Dec 15, 2016 on Hotels
Comment from Hotel Management
Dec 27, 2016 by General Manager, Hotel Management
Thank you for rating us.
4 out of 5
Recommended
for Everyone
by A verified traveler from kcks

Close to the airport

Posted Dec 14, 2016
Pros: bed
Cons: housekeeping staff
Location: Airport
It was a very mice hotel. Not sure I would rate at a 4 star but it was good. The Housekeeping staff were very loud the next morning and I could hear them talking to one another and found one on her phone talking very loudly. Great bed and shower. Loved the porch
Comment from Hotel Management
Dec 27, 2016 by Saraih Vizcaino, Hotel Management
Thank you for your response. I apologize for your experience with our housekeeping staff. We will be following up with the team to ensure this does not happen again. We hope to see you again soon.