Nice hotel, bathroom needed work!
Posted Dec 19, 2016
Was nicely greeted by the front desk, the room appeared nice, bathroom sink was dirty and shower doors grundgy, and the plumbing didn't work. Sink filled with water and drained slowly. Next morning the shower bottom filled with water and didn't drain, and the water turned cold before I finished. Told the front desk, they said "thanks we'll let engineering know". Would've been a tad happier if they seemed genuinely concerned. Otherwise suited my stay for a night. Location was perfectly convenient.
Comment from Hotel Management
Dec 23, 2016 by Amanda Pascoe, Hotel Management
Leslie, thank you for your feedback. My apologies that the team seemed disinterested in your issues. Obviously, we should have prevented them from the start. If you ever come back to Tucson, please feel free to contact me at the hotel to better assist you.