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Hotel Tucson City Center, Ascend Hotel Collection

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Outdoor pool
Outdoor pool
Outdoor pool
Terrace/Patio

Overview of Hotel Tucson City Center, Ascend Hotel Collection

Hotel Tucson City Center, Ascend Hotel Collection

3.5 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
475 N Granada Avenue, Tucson, AZ, 85701

Explore the area

  • Popular LocationTucson Convention Center18 min walk
  • Popular LocationSt. Augustine Cathedral18 min walk
  • Popular LocationMuseum of Contemporary Art19 min walk
  • AirportTucson, AZ (TUS-Tucson Intl.)14 min drive

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About this area

Tucson

Located in Tucson, Hotel Tucson City Center, Ascend Hotel Collection is in the city center. Fox Theatre and Mission San Xavier del Bac are notable landmarks, and some of the area's popular attractions include Reid Park Zoo and Old Tucson Studios. Check out an event or a game at Kino Sports Complex, and consider making time for Pima Air and Space Museum, a top attraction not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests love the hotel's central location.
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Map

What's nearby

  • Tucson Museum of Art - 9 min walk
  • Garden of Gethsemane - 18 min walk
  • Tucson Convention Center - 18 min walk
  • St. Augustine Cathedral - 18 min walk
  • Museum of Contemporary Art - 19 min walk

Getting around

  • Tucson Station - 19 min walk
  • Ronstadt Transit Center - 20 min walk
  • Tucson International Airport (TUS) - 14 min drive

Restaurants

  • El Charro Café — 8 min walk
  • Cafe a la C'Art — 9 min walk
  • La Cocina — 10 min walk
  • La Fufi - Caffe Milano — 14 min walk
  • Exo Roast Co. — 15 min walk

About this property

Hotel Tucson City Center, Ascend Hotel Collection

Art Deco Tucson hotel in Downtown Tucson, near Tucson Convention Center
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and conference space. All 96 rooms feature modern comforts like TVs with cable channels, along with free WiFi. Room service, coffee makers, and free local calls are among the other amenities available to guests.
Hotel Tucson City Center, Ascend Hotel Collection offers 96 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 5.00 for adults and USD 5.00 for children
  • 1 restaurant
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Volleyball

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Korean
  • Spanish

Business services

  • 24-hour business center
  • Conference center (15000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - November 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

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Pool
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Hotel
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3 star
3 star
Air conditioned
Air conditioned
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from April 28 2021 to August 31 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Dogs and cats welcome
2 per room (up to 50 lbs)
Pets cannot be left unattended
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 5.00 for adults and USD 5.00 for children (approximately)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

City Center InnSuites Conference Suite
Hotel City Center InnSuites Conference Suite Resort
Hotel Tucson City Center
Hotel Tucson City Center InnSuites Conference Suite Resort
InnSuites Hotel Tucson City Center
InnSuites Tucson City Center
Tucson City Center Hotel
Tucson City Center InnSuites
Tucson City Center InnSuites Conference Suite
Tucson City Center InnSuites Hotel
Hotel Tucson City Center Tucson
Hotel Tucson City Center
Hotel Tuscon City Center Ascend Hotel Collection
Hotel Tucson City Center, Ascend Hotel Collection Hotel
Hotel Tucson City Center, Ascend Hotel Collection Tucson
Hotel Tucson City Center, Ascend Hotel Collection Hotel Tucson

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 37 out of 79 reviews
5 - Excellent 47%
Rating 4 - Good. 23 out of 79 reviews
4 - Good 29%
Rating 3 - Okay. 11 out of 79 reviews
3 - Okay 14%
Rating 2 - Poor. 2 out of 79 reviews
2 - Poor 3%
Rating 1 - Terrible. 6 out of 79 reviews
1 - Terrible 8%

4.3/5

Cleanliness

4.4/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities
Write a review

1/5 Terrible

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I Arrived @ 4:50pm Checked In By 5:10 On A Very Hot Day... By The Time I Unpacked And Headed To The Pool..... tick tack.. The Pool Its Open Until 6.00pm... great deal
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was surprisingly very nice it was situated in a very good location. And I was able to get around very easily from this location. The room I had was very clean, spacious and comfortable. The pool area was very nice and large, But it did not stay open long enough to enjoy it after returning back from A-day of business. The dining area was very clean and Spacious, The complimentary breakfast was good except that they could have gave you a choice of a secondary meat item other than pork. And the staff on duty at the time Was very nice very helpful From the moment I walked in to the hotel to the hotel to the day I left Front desk, cleaning, maintenance, dining and security staff All knew their job and were all amazing.
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay at when passing through. They were generous enough to mail what I left behind.
Stayed 1 night in Jul 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The fridge and microwave in the room was nice. The woman at check in was very nice. The AC unit in our room was too loud for us to sleep. Everything else was filthy or broken and they did not accommodate my severe allergy to feather bedding even though they were notified after booking and at check in. We had to leave in the middle of the night.
Stayed 1 night in Jun 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at Hotel Tucson were very friendly and helpful and the breakfast offerings were very good. The area around the hotel weren't very walkable. The pool looks lovely but the pool hours surprised us. I chose this place because of the pool, hoping to jump in and relax after a long drive, but it closed at 5:00 pm so we were never able to use. it. It would be good to include that information in the hotel description.
Stayed 1 night in Jun 2021