Ratings based on 191 Verified Reviews

2.0 out of 5
28% of guests recommend
2.2 Room cleanliness
2.7 Service & staff
2.1 Room comfort
1.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from US

DO NOT STAY HERE!!!!!!

Posted Nov 2, 2016
Pros: NOTHING
Cons: EVERYTHING. ROOM OLD AND SHABBY. CARPET VERY DIRTY. SINK AND VANITY WERE LOOSE. WHOLE PLACE LOOKED LIKE IT WAS "RIDDEN HARD AND PUT UP WET".
Location: HAD A 5 NIGHT STAY RESERVED. MOVED ACROSS THE STREET AFTER THE FIRST NIGHT TO SUPER 8.VERY, VERY OLD.
ROOM AND WHOLE PROPERTY VERY OLD!!!!!!! DO NOT STAY HERE EVEN FOR ONE NIGHT.
Comment from Hotel Management
Nov 7, 2016 by Bobby P., Hotel Management
We appreciate your feedback and we truly apologies for all the inconvenience you have encountered during your stay at our Howard Johnson Hotel. Unfortunately we could not satisfied all your needs during your stay but we take the concerns that you expressed very seriously. Your feedback will help us establish better and newer standards for our guests. My hope is that you will allow us another opportunity to serve you. I apologize again for the inconvenience. Thank You
1 out of 5
by A verified traveler from Seattle

Stay anywhere else if you can

Posted Sep 20, 2016
Pros: The girl at the counter was pleasant and they let me check out early with a refund for the nights I did not stay.
Cons: Everything.
Location: Sketchy area. Meth heads pacing up and down the street. Best thing to do nearby is go somewhere else far away.
Door lock worked if you jiggled the handle just right. AC did not work. 'Non smoking' room was probably non smoking for about a month because it smelled like smoke. Shower valve diverted part of the water to the shower head but most of it still ran our of the tub fill spigot. The sound worked on the TV but the picture was grainy at best on the clearest channel. There were more meth heads walking up and down the street than here were cars in the parking lot.
Comment from Hotel Management
Oct 28, 2016 by Bobby P., Hotel Management
Thank you for taking the time to share your feedback regarding your recent visit. I am sorry that you feel this way about our Howard Johnson. We believe we offer best accommodation with very competitive price. Unfortunately we could not satisfied all your needs during your recent stay. I am offering my sincere and humble apology for the problems you encountered during your stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant surprise - Pleasant surprise

Posted Sep 5, 2016
Pros: Bed
Cons: nicer, larger bath towels
Older motel which is in good condition. The sleeping area was a little small. Large, well lit shaving area. New flat screen TV. Beds were better than I have been getting in more expensive hotels. Very friendly staff. Free breakfast is minimal. There is a restaurant to the south about 100 yards that has a decent buffet breakfast. While facing I-10 I did not notice road noise. Pool was clean and being used. Location is very convenient to central business district and within a couple of miles of the U of AZ.
Comment from Hotel Management
Oct 28, 2016 by Bobby P., Hotel Management
We appreciate your feedback. We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you soon. Thank you
2 out of 5
by A verified traveler from NV

Posted Aug 10, 2016
Pros: It had a bed
Cons: new carpet, new toilet, new pillows, new bedspread, new ac, put in coffee pots, clock fridge.
Location: bad location and only place to eat was Waffle House
We booked a smoking room, no ashtrays. I had to go get them. AC noisy and not in good working order. Carpet was VERY stained and dirty. A roach was in the bathroom. Bedspread had several burn holes. We did not feel real safe in this neighborhood. Disappointed in continental breakfast, cold cereal and toast. Ran out of coffee and had to wait for more to be brewed. Pillows were terrible, very flat. I would never stay there again.
1 out of 5
by A verified traveler from reyes

Really dirty room roaches inside room

Posted Jul 25, 2016
Really bad experience dirty room roaches under bed
2 out of 5
by A verified traveler from NH

Not a comfortable hotel

Posted Jun 12, 2016
Is not in the downtown. The room was not cleaned and the tv very old. The tv remote control was not working we had to fixed it. The buffet they recomment is so bad please do not take it!
1 out of 5
by A verified traveler from phoenix az

What you'd expect from a two star hotel

Posted May 3, 2016
The AC unit not only didn't work but didn't even have a cover! I rented 3 rooms and the AC didn't work in any of them. Then, their "continental breakfast" consisted of warm milk, stale cereal and stale bread. I definitely won't stay here again
1 out of 5
by A verified traveler from Chicago

Bad, Bad

Posted Apr 24, 2016
Pros: Nothing
Cons: A lot! has great potential.
Location: Nothing to do nearby, but close to free-way.
Motel is so wore out and dirty, we decided to cancel our reservation and look for another Motel near by.
2 out of 5
by A verified traveler

Posted Apr 17, 2016
Hotel room was dirty. We have to ask for a new room. Very old and unclean
1 out of 5
by A verified traveler

Don't Stay Here

Posted Apr 4, 2016
This was the most disgusting hotel I have ever stayed in.