Ratings based on 460 Verified Reviews

3.9 out of 5
72% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Mar 12, 2018
Bathroom: tub and toilet needed a good cleaning. It was spring forward time and breakfast was not served on time because AZ does not change the time.
Comment from Hotel Management
Mar 13, 2018 by Javier, GM , Hotel Management
Hello Guest - Thank you for your feedback. We appreciate you taking the time to tell us about your stay. We hope to see you again.
3 out of 5
by A verified traveler

Posted Mar 11, 2018
The room was not clean. The walls in bathroom had lliquid stains drippings & shower fixtures were old. The beds were comfortable & room larger than usual.
Comment from Hotel Management
Mar 13, 2018 by Javier, GM , Hotel Management
Hello, Thank you for sharing. I will be sure to personally address the issues you have experienced. Thanks again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2018
Recently remodeled, comfortable beds, clean room. Pet friendly hotel.
Comment from Hotel Management
Mar 13, 2018 by Javier , Hotel Management
Thank you for sharing. :)
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

convenient location in Marana/Tucson AZ

Posted Mar 7, 2018
Pros: see above
Cons: Having 2 chairs in the room.
Location: Hotel has easy access to restaurants
Hotel was quiet making it a relaxing atmosphere . Offered a good breakfast in the morning.
Comment from Hotel Management
Mar 8, 2018 by Javier, GM , Hotel Management
Hello, Thank you for telling us about your stay. We hope to see you again.
1 out of 5
by A verified traveler from Arizona

Awful experience

Posted Mar 5, 2018
Terrible management, hotel was under construction which wasn't said till got there so, had to park 1/2 mile away and the room was filthy and semi cleaned. They moved room but, still burned into my eyes. Worst, was the crew in room across mine cooked and burnt fish. Left door open, ruined my sheets since it soaked into everything and couldn't sleep.
Comment from Hotel Management
Mar 8, 2018 by Javier , Hotel Management
Dan, Thank you for taking the time to share about your experience with us. We are sorry you were checked into a dirty room however are glad we were able to get you into a clean one within minutes. We found the error and are taking steps to ensure this does not happen again. Thank You.
5 out of 5
Recommended
for Everyone
by A verified traveler

very modern but yet quite reasonable

Posted Mar 1, 2018
Pros: It was so modern
Cons: I would not find anything that could improve upon perfection
Location: We were on the move so had not need for nearby stores, facilities, etc.
Staff was very helpful and the breakfast was excelent
Comment from Hotel Management
Mar 8, 2018 by Javier , Hotel Management
Thank you!
1 out of 5
by A verified traveler from Houston

Nightmare experience

Posted Feb 19, 2018
Room was a mess, beds undone, and in n out burger trash everywhere.. went to lobby employee tells me all other rooms are booked... Kids are sleepy after a fee min. Convinced him to give me a room (booked by someone else) and I would leave early the next day.. he gives me room. And the bed sheets are dirty and stained. Cookie crumbs on the floor.. I go get blankets from the car to put over the bed, while my wife sweeps carpet with a towel..price for room $180.. complained. The next morning. Nothing was done.. said I would be contacted by hotel... and nothing.
Comment from Hotel Management
Feb 21, 2018 by Javier C , Hotel Management
Nephtali, Thank you very much for taking the time to tell us about your experience at our hotel. We are very sorry to hear about your experience and are working on what to do to resolve the issues you experienced. It is our hope you will stay with us and be our guest. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2018
Convenient near interstate with food choices around. Nice for quick stay. Ok breakfast with the usual.
Comment from Hotel Management
Feb 15, 2018 by Javier, Hotel Management
Hello, Thank you for taking the time to tell us about your stay. I will be sure to share your feedback with the rest of our staff.
5 out of 5
by A verified traveler

happy travelers

Posted Feb 7, 2018 on Hotels
the bed was comfortable beyond words
Comment from Hotel Management
Feb 15, 2018 by Javier GM , Hotel Management
Lynn, Thank you for sharing :)
3 out of 5
by A verified traveler

Posted Jan 15, 2018
Pros: The beautiful breakfast room.
Cons: Since there is no. Loser, a hook or two in the room would be nice to hang things in.
Location: The location is a warren of winding streets, hard to navigate and find the hotel.
The hotel was a good value, but I would not stay there again.
Comment from Hotel Management
Jan 20, 2018 by Javier C , Hotel Management
Hello Valued Guest, Thank you for taking the time to give us your feedback. We are sorry to hear you would not consider staying with us again. We hope you will give us the opportunity to change that.