Renovation not up to par
Posted Mar 29, 2017
Although the room was clearly renovated (bedding, flooring, furniture), they failed to replace doors that left huge gaps when closed and the ceiling was disgusting. It was too warm and we could never get the thermostat to work properly. The people in the rooms on each side of me had their TV's on all night and so I could hear everything. The one light continued to blink even though it was turned off...I had to undo the light bulb to make it stop. I paid a reduced rate because I had Expedia points applied. However, if I had paid the original $115 per night, I would have been upset. I believe it has threee starts but I would give it a 2 at best.
Comment from Hotel Management
Apr 2, 2017 by LQ Customer Care, Hotel Management
Thank you for taking the time to express your concerns regarding the experience that you encountered during a recent stay at our location. We are very sorry that you had such a negative experience while staying with us. We will be forwarding your feedback to the hotel management team to be reviewed. Your comments are taken seriously and we will take steps to make the guest experience even better.
LQ Customer Care