The room wasn't clean...not filthy but definitely not clean. The bathtub was gross and the bathroom smelled of urine. Definitely needed a good amount of bleaching. Our toilet wouldn't flush completely but with three toddlers in tow at 11pm I just let it go and we went to bed. The next morning I called the front desk THREE times before they finally brought a plunger up, in the meantime my boys used the toilet and tried to flush it causing it to overflow. I bathed my one year old with a full sized towel in the tub because it was gross after a very quick bath the tub took forever to drain. Never mind the maid who pounded on the door and rudley asked if we were leaving while texting in her cell phone at 8am!!! I told the front desk clerk at check out and he responded with "I'm sorry there is nothing I can do". I don't usually leave reviews and take most of the ones I read at face value. But this hotel wasn't worth the amount we paid (about 140.00 with taxes). If your looking for a place to crash this hotel is fine but I'm sure there are cheaper and cleaner places to sleep.
Comment from Hotel Management
Mar 16, 2017 by Heath Carnes-GM, Hotel Management
Taryn, I'm so sorry to hear about the experience you had. This is obviously not the experience we planned for you, nor anything to do with our standards. I will definitely be sharing your review with my staff and we will improve. If you come to Tucson again, please give me a call, as I'd love the opportunity to show you this is not acceptable to us either.