Ratings based on 1,330 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from WhiteMountins, AZ

Nice get-a-way for couples

Posted Jul 14, 2017
Pros: I like how you could communicate with the hotel through text. The were prompt in responding back.
Cons: They could improve on the way they handle pest (i.e. bees, wasp & hornet). At the pool area, the attendants were spraying RAID bee/wasp repellent.
Location: Very scenic drive to the hotel, great short hiking trails: Ventena Canyon Trail head & Sabino Canyon
Our stay was very relaxing and accommodating. The when we needed assistance for had issues with the our room, the hotel was prompt in addressing the issues or fixed problems with within our room. The problems were minor (e.g. appliance) that was fixed with minutes of calling the front desk.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Beautiful resort

Posted Jul 3, 2017
Beautiful resort and rooms. Food/drinks a little expensive.
Comment from Hotel Management
Jul 12, 2017 by Derek M, Hotel Management
Thank you for your review of Loews Ventana Canyon Resort and I hope you will return to visit again soon! Derek McCann Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Service with a great location

Posted Jul 1, 2017
Pros: Location, Staff
Very happy with our stay at Loews. The staff are awesome and the rooms are very clean and comfortable Great stay and recommended.
Comment from Hotel Management
Jul 12, 2017 by Derek M, Hotel Management
Thank you so much for reviewing your recent stay with us at Loews Ventana Canyon Resort. Your comments are greatly appreciated and I hope you will visit again soon. Derek McCann Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

A lovely getaway.

Posted Jun 6, 2017
There is no need to leave. Restaurants, entertainment, hiking, wildlife and a comfy bed. Would go again in a heartbeat.
Comment from Hotel Management
Jun 7, 2017 by Nicole, Hotel Management
Thank you for your review! Please come back and visit again soon!!
4 out of 5
Recommended
for Everyone
by A verified traveler from w

Beautiful views!!

Posted May 30, 2017
We love coming down to Tuscon and have stayed at plenty of resorts here. This was our first time staying at this resort. This one has exceptional views, peaceful property and nice spacious rooms. Our only downfall was upon checking in the girl at the front desk was quiet unfriendly and in-welcoming. She used some inappropriate language and really didn't seem to care who heard. Then on then second day as we were waiting for our car in valet, she was pretty vulgar and vocal about other employees to one of the guest staying here. I felt like that was really in-professional to hear and see. But overall it was a peaceful and relaxing stay.
Comment from Hotel Management
Jun 23, 2017 by Derek M, Hotel Management
Thank you for reviewing your recent stay with us at Loews Ventana Canyon Resort. I appreciate you taking a moment to share your feedback with us and I hope that your travels bring you back to visit again soon! Derek McCann Managing Director
2 out of 5
by A verified traveler

Beautiful Location with poor service

Posted May 29, 2017
We would not go back despite the beautiful location. The service was terrible throughout our stay.
Comment from Hotel Management
Jun 5, 2017 by Nicole, Hotel Management
Hello. I am so sorry to hear that we did not deliver the great service we are known for during your recent stay. If you have any specific feedback you would like to share I would be happy to address your concerns.
3 out of 5
by A verified traveler from Massachusetts

Loud, noisy and crowded

Posted May 29, 2017
Went to Tucson fo a wedding. Thought Loews would be beautiful and relaxing. Not so - loud people and dogs making noise outside room late at night, overcrowded pool and parking. Outdated rooms.
Comment from Hotel Management
Jun 3, 2017 by Nicole, Hotel Management
Hello. Thank you for taking the time to share your feedback. We use our guests comments to find ways to improve. I do apologize that our pool was crowded during your stay on Memorial Day weekend. We do plan lots of additional pool side events for our Holiday weekend. For our adult guests not wishing to partake in the activities we offer our serenity pool located behind the spa. Thank you again for taking the time to write a review.
4 out of 5
Recommended
for Everyone
by A verified traveler

Amazing location at the base of mountain

Posted May 26, 2017
The whole experience wasamazing and magical. Great great food, Lots of outdoor things to do Sabino Canyon, Mt Lemmon and the Observatory. Luxury and nature combined!!
Comment from Hotel Management
Jun 3, 2017 by Nicole, Hotel Management
We are so happy you loved your stay with us here and got to partake in the great activities found around our resort. We will look forward to welcoming you back again next time you are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Ventana Canyon

Posted May 25, 2017
Pros: The amenities, the staff, and the location.
Cons: N/A
Location: The resort has everything, but the golf, the hiking and the restaurants in the area are fantastic.
Never disappointed, I've been twice. Definitely the go to resort in the area.
Comment from Hotel Management
Jun 3, 2017 by Nicole, Hotel Management
Thank you so much for your feedback! We are delighted you enjoyed your stay and look forward to welcoming you back soon.
3 out of 5
by A verified traveler

Beautiful property but....

Posted May 15, 2017 on Orbitz
Pros: Beautiful grounds!!
Cons: Soundproofing
The walls are extremely thin and you can hear loudly as soon as someone turns on the TV. Had a couple get into a magor fight at 1 am and was awakened till they were thrown out ...then was awaken again at 5:30 to the sound of the other rooms TV blaring!!
Comment from Hotel Management
May 19, 2017 by Derek M, Hotel Management
Thank you for your feedback from your recent stay with us at Loews Ventana Canyon Resort. I have shared your comments regarding the room noise with senior management and I hope to welcome you back to visit again in the future. Derek M. Managing Director