Ratings based on 723 Verified Reviews

3.9 out of 5
76% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by Carlos

Excellent

Posted Apr 30, 2017 on Hotels
It is a beautiful hotel and room. Awesome Bar and pool.
Comment from Hotel Management
Jun 2, 2017
Thank you for the excellent comment!
2 out of 5
by A verified traveler

DO NOT stay here.

Posted Apr 24, 2017
Cons: everything!
The room was dirty, only two towels, the hot tub was cold, they never filled the water in the lobby. The staff made me feel like I was an inconvenience. They gave me an ultimatum....very unprofessional! Do yourself a favor....do not stay here.
Comment from Hotel Management
Jun 5, 2017 by Michele Hatch, Hotel Management
We strive to provide our guests with the service level they deserve, including providing extra towels when requested. I am sorry we did not meet your expectations during your stay.
4 out of 5
by A verified traveler

Posted Apr 23, 2017 on Hotels
Comment from Hotel Management
Jun 2, 2017
Thank you for your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tucson, Az

Really good visit

Posted Apr 23, 2017
The pool was great, very family oriented and kid friendly. The room was amazingly clean, the carpets, the beds and smell of the whole room where a 10. the only thing I would add to the rooms would be a microwave because they charge extra to bring one in.
Comment from Hotel Management
Jun 2, 2017 by Michele Hatch, Hotel Management
Thank you for your comments! We are glad to hear you enjoyed your time with us.
5 out of 5
by Cassandra

Posted Apr 11, 2017 on Hotels
It was good stay there, nice and quiet, like their fire place outside by the pool.
Comment from Hotel Management
Jun 2, 2017
Thank you, Cassandra! The outdoor fire pits are a great place to enjoy a wonderful Tucson evening.
4 out of 5
by A verified traveler

Posted Apr 11, 2017 on Hotels
Comment from Hotel Management
Jun 2, 2017
Thank you for your feedback.
4 out of 5
by Nicole

Posted Apr 10, 2017 on Hotels
Comment from Hotel Management
Jun 5, 2017
Thank you for your rating.
4 out of 5
by Peggy

Posted Apr 1, 2017 on Hotels
The newly-remodeled rooms are great! Nice decor, comfortable bedding and a great TV .
5 out of 5
Recommended
for Everyone
by A verified traveler from Tucson, AZ

Wonderful staff, newly renovated rooms

Posted Mar 24, 2017
I spent my birthday at this hotel and everyone was so accommodating I felt truly special. The suite I was in had been newly renovated so everything was nice and clean and new. Great food at the Fire and Spice restaurant as well. Will definitely stay here again as well as recommended to friends.
5 out of 5
by Heidi

This traveler left a rating score only Posted Mar 19, 2017 on Hotels