Old facility with limited services
Posted Feb 29, 2016
Considering that we were going to be at a hotel for 2 weeks, we were very disappointed to end up in an old facility. The bathtub didn't drain well, faucets were old, there had been a floor repair under the bathroom sink, there wasn't much room to hang clothes. Service was very basic, there was never anyone at the front desk in the morning when we went for breakfast, we had to request towels and shampoo. The first week, we had yogurt included for breakfast (probably because of the Gem Show), but not the second week. We asked and were told that they never know what they'll have for the complimentary breakfast - which was also very basic but OK (cereal, toast, awful jam, waffles, cinnamon buns, coffee, tea). The pool area was not well maintained, tables and chairs were dirty. The pool itself didn't seem to be cleaned either. However, the weather was above normal for that time of the year and maybe maintenance only starts up in March. Again, because we were staying 2 weeks, we would have preferred a modern facility. On a positive note, the hotel was very well situated and close to downtown.