Ratings based on 3 Verified Reviews

4.3 out of 5
5.0 Room cleanliness
4.7 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Monterey, CA

Nice & clean hotel

Posted Jul 9, 2017
Pros: Close to the main street
Nice staffs and clean room and nice setup for a small kitchen
Comment from Hotel Management
Jul 11, 2017 by Matilyn, Hotel Management
Thank you for taking the time to respond with feedback regarding your recent stay. We are so happy that you enjoyed our hotel and the interactions with all of our staff. We hope to see you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Westminster, CO

Decent place.

Posted Apr 18, 2017
Pros: Our suite was very clean.
Cons: Hallways and elevator need to be cleaned and carpet scrubbed more often. I could not access my email account on the computer in the lobby-Comcast.net
Location: We loved the location. It was easy to get to the areas we wanted to see - central location for us.
I was a little concerned when I walked into the lobby. It was not fancy and very small. However, the clerk made up for it. He was pleasant and helpful. The first floor area and the elevator of the building we were in was in much need of cleaning. However, the third floor and our room was very clean. The mattress was way too hard for me but my husband slept well. The breakfast food was very tasty and the staff were very pleasant.
Comment from Hotel Management
Apr 26, 2017 by Matilyn, Hotel Management
Thank you for taking the time to submit feedback regarding your recent stay. We are so happy to hear that our staff made your stay worth while, it is very much our goal to ensure that every guest has a genuinely wonderful experience at our hotel. We would like to also take the tie to apologize for the aspects of your stay that did not exactly meet your expectations nor ours. We actually have just had our hall carpets and elevator carpets cleaned, however we appreciate you bringing this to our attention. We hope that we see you again during your next visit to Tucson. Thank You, Matilyn
4 out of 5
by Patrick

Posted Mar 5, 2017 on Hotels
Comment from Hotel Management
Apr 21, 2017
Thank you for responded with feedback regarding your recent stay. We are happy to know that you enjoyed your time at our hotel. We look forward to seeing you again in the future. Thank You, Matilyn