Ratings based on 2,273 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
for Otherby A verified traveler
Posted Aug 14, 2017
Pros: The Bar could use more bartenders on Saturday night . We wanted over 45 minutes for 3 drinks. The restaurant staff was Wonderful during Breakfast !
Cons: Our room was not available till after 5 closer to 5:30 and then we could only obtain 1 hour later check out. hope this not happen on our next stay
Lovely facility and we are staying again this month. There were 2 downsides this past staycation-- room was not ready till way after 5 pm and Bar on Saturday night was way too slow--not enough bartenders as we waited 45 minutes for 3 drinks.
for Everyoneby A verified traveler from Sahuarita, AZ
StaycationPosted Jul 17, 2017
Overall good. Able to change rooms after arriving to room next to very busy pool. Staff quickly found a room in a quiet area.
by A verified traveler
Posted Jul 7, 2017
It was a good example experience. Disappointed with size and facilities of the spa. Staff there were professional and nice.
by A verified traveler from Gilbert
Not what I expectedPosted Jun 27, 2017
I know this resort has been around for a while but I don't think it earns has high of a rating as indicated. Our room had very worn furniture and the "porch" had cracked plastic chairs with webs on them. The patio door came off the track very easily and at that, was hard to close. Not even worth the effort. The bathroom was nice. The bed was ok. Was disappointed when I realized the "poolside bar" was a phone that you ordered drinks from and they would bring out to you. The pools did not have bathrooms conveniently located. Overall disappointed.
by A verified traveler
Nice HotelPosted Jun 26, 2017
Nice hotel. Bar staff was discourteous, but other than that ok experience.
for Everyoneby A verified traveler from Alberta, Canada
Great atmosphere & perfect location for a getaway.Posted Jun 3, 2017
The ambiance at this hotel was wonderful and the hotel staff were very friendly. I would definitely recommend this hotel. There are short hiking trails on the property which we enjoyed, plus the plants and flowers around the resort were beautiful. My husband and I both utilized the exercise room which was in top notch condition....the equipment was good quality and the gym was kept very clean.
for Everyoneby A verified traveler from Sierra Vista, Arizona
Nice place to stay but is showing its agePosted May 30, 2017
Pros: The location is great and the views are nice. We love the grounds
Cons: Update the furniture in the rooms and provide additional umbrellas at the pools.
We have stayed many times and still enjoy our time there. The rooms could be upgraded with new furniture. The cushions on the chair were cracked but the beds were comfortable and we had great views of the city from our balcony. The grounds are nice and we always enjoy the butterfly garden and walking the trails. The pools were nice however there could be additional sun umbrellas. The water in the larger pool was not too clear however the smaller pool was crystal clear and the water warm. Overall a nice place but with a little upkeep it would be great.
by A verified traveler from m
Not so great experiencePosted May 29, 2017
We came from not far to get away and use the pool for the weekend. First, we were assigned to a wheelchair accessible room and with 3 small kids that was a disaster. No tub and 2 out of 3 kids slipped and injured themselves due to slippery floor. There wasn't even a bath mat to stand on and honestly it was hard work for me not to slip. The entire room that was the shower also held the toilet so had to use most of our towell supply to put on the floor so we didn't slip. Second, as soon as we got to the biggest of the 3 pools we did notice it was a murky green color, then we were promptly told it was closing because a child had vommitted in it! We went to the second pool which was cleaner but small and very crowded so went to the lap pool which was greener and cloudier then the first and even the kids were scared to get in it. They ended up playing in the hot tub for a short time then went back to the room to shower (disaster). That about sums the trip up.
Posted May 15, 2017 on Hotels
for Everyoneby A verified traveler
View of TucsonPosted May 6, 2017 on Orbitz
Room was nice but plain. Noisy air conditioner. Great food. Nice pools.