Use a strong disinfectant with a very offensive odor. No elevator to second floor. Hotel seems old, furniture old.
Comment from Hotel Management
Jan 7, 2017 by Donna, Hotel Management
Thank you for your comments. I am sorry to hear of the strong odor left behind from our cleaning products. I will speak with our housekeeping staff to insure we are using the correct concentration mixtures. Our hotel was built in the mid 80's, so although we are not the newest hotel in town, there are many others that are much older. Many of our guests that have trouble navigating stairs, call ahead and request a ground floor room, and with advance notice we can almost always accommodate them. If you give us another chance, please call us ahead of time and we get you a ground floor room.
Thank you again for your comments. Safe travels!