Ratings based on 2,121 Verified Reviews

4.2 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from atlanta, ga

Love this hotel!!

Posted Mar 22, 2017
I love the Gold Coast Hotel they do a fantastic job at this beautiful facility! Every time I am in Hong Kong I love staying at Gold Coast excellent choice !
Comment from Hotel Management
Mar 22, 2017 by Bono Yu, Hotel Management
Dear Suzanne, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We sincerely thank you for being our guest and look forward to having the pleasure of welcoming you back here in the near future. Yours sincerely, Bono Yu Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Beautiful Hotel

Posted Mar 21, 2017
Pros: We booked a balcony room which was lovely as it overlooked the harbour.
Cons: unfortunately the swimming pool and surrounding area was being refurbished so we were unable to use it.
Location: Everything you needed was nearby, shops restaurants and of course the lovely beach.
We stayed here for 3 nights and found our room large with a lovely balcony. There were a number of restaurants and shops in the marina area which was a few minutes walk from the hotel. The beach was lovely.
Comment from Hotel Management
Mar 22, 2017 by Bono Yu, Hotel Management
Dear Dawn, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We sincerely thank you for being our guest and look forward to having the pleasure of welcoming you back here in the near future. Yours sincerely, Bono Yu Rooms Division Manager
3 out of 5
by A verified traveler from United states

Run down rooms but great view and staff.

Posted Mar 20, 2017
Well-worn furnishings and carpet but very clean. Great view of harbor. A 30 minute ride from Hong Kong center, which is why the price is lower. Near a pretty piazza of a few restaurants which is pleasant. The hotel restaurants are quite pricey. Only reason to stay out here is if your business is in the immediate neighborhoods.
Comment from Hotel Management
Mar 22, 2017 by Bono Yu, Hotel Management
Dear HK Mom, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We sincerely thank you for being our guest and look forward to having the pleasure of welcoming you back here in the near future. Yours sincerely, Bono Yu Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Excellent Services and Attentiveness

Posted Mar 13, 2017
Pros: Nice and clean with courteous services.
Cons: There is sufficient control to cool air via the vent/fan buttons from the control pad, but it appears lacking heat control though (no heat?)
Location: The location suits me well as it is outside the busy districts. There are sufficient amenities just being a five-minute walk away.
Stayed in the hotel for 10 nights in two segments. With the second portion of the stay I experienced a defect to the bathtub's sliding door. Hotel maintenance could not repair the defect and I was upgraded to a bigger room with a fantastic seaside view - not expecting for receiving such a premium correction! The hotel staff had been very helpful (all the way from checking-in to checking-out) during my entire stay. Tipping my hat to all of them, thank you!
Comment from Hotel Management
Mar 15, 2017 by Bono Yu, Hotel Management
Dear Vic, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to both your compliments and comments. It is motivation for us to strive for betterment and through constructive comments, we are able to review our operations closely and make improvement wherever appropriate. The areas that you kindly highlighted have been taken into consideration diligently by the management. Please accept our sincere appreciation for your kind feedback and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Bono Yu Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Excellent!

Posted Mar 2, 2017
Pros: Good quality hotel staff and wonderful landscape. Very clean and comfortable hotel room.
Cons: Offer good room rate more often and I will sure return more times.
Location: Hotel location offers the best balance of amenities and tranquility. No difficulty to be getting around with visiting places.
Fabulous seaside views with excellent hotel facilities. Hotel staff are friendly and helpful. Highly recommended.
Comment from Hotel Management
Mar 3, 2017 by Bono Yu, Hotel Management
Dear Vic, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We sincerely thank you for being our guest and look forward to having the pleasure of welcoming you back here in the near future. Yours sincerely, Bono Yu Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 21, 2017
Good view and peaceful environment. Will stay here again next time.
Comment from Hotel Management
Feb 23, 2017 by Bono Yu, Hotel Management
Dear Guest, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We sincerely thank you for being our guest and look forward to having the pleasure of welcoming you back here in the near future. Yours sincerely, Bono Yu Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Shuttle bus with charges

Posted Feb 20, 2017
Pros: Quiet and nice view
Location: far from the city and not many things can do
I never stay in a hotel with shuttle bus required to pay, please reduce the charges.
Comment from Hotel Management
Feb 22, 2017 by Bono Yu, Hotel Management
Dear Alex, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to both your compliments and comment. It is motivation for us to strive for betterment and through constructive comments, we are able to review our operations closely and make improvement wherever appropriate. The areas that you kindly highlighted have been taken into consideration diligently by the management. Please accept our sincere appreciation for your kind feedback and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Bono Yu Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from HK

Very nice view

Posted Jan 8, 2017
I had a very pleasant 2 days stay . Pillow need to improve , too soft .
Comment from Hotel Management
Jan 11, 2017 by bonoyu@goldcoasthotel.com.hk, Hotel Management
Dear Marques Eric, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to both your compliments and comments. It is motivation for us to strive for betterment and through constructive comments, we are able to review our operations closely and make improvement wherever appropriate. The areas that you kindly highlighted have been taken into consideration diligently by the management. Please accept our sincere appreciation for your kind feedback and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Bono Yu Rooms Division Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from london

Good view

Posted Jan 5, 2017
Pros: Spacious and good view!!
Cons: Definitely the receptions staff!!
Location: Plenty of taxis about
Most of the staffs are excellent especially the serving staffs. Receptions staffs need training. They seemed to give out different informations eg.I asked at the reception desk when I have to vacate my room as there was no notices in my room to let me know when I had to vacate the room. One receptionist there told me theres no limitations as I was not leaving the country until 3pm.on that day. But on the day of my departure I went out of the room about 1pm, the receptionist says that I overstay and I would have to pay. Of course, I have never been told so I don't see why I have to!!
Comment from Hotel Management
Jan 7, 2017 by Bono Yu, Hotel Management
Dear mimi, Thank you for your post and taking the time to share your thoughts about your recent stay with us. We are grateful to receive your comments. We will review with respective departments immediately and make improvement wherever appropriate. It is great motivation for us to strive for betterment and through constructive comments and criticism, we are able to review our operations closely. Please accept our sincere appreciation for your kind feedback and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Bono Yu Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Stafford UK

Very comfortable stay

Posted Dec 29, 2016
Pros: Beautiful
Cons: Slightly far from main land but good shuttle service available.
Location: beach, pool, restaurant, local eating places.
Clean and large room, good decor, good amenities. Close to beach. Excellent eating and swimming facilities.
Comment from Hotel Management
Dec 30, 2016 by Bono Yu, Hotel Management
Dear Prab, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We sincerely thank you for being our guest and look forward to having the pleasure of welcoming you back here in the near future. Yours sincerely, Bono Yu Rooms Division Manager