Ratings based on 2,320 Verified Reviews

4.2 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2017
Nice hotel comfort room. Near to the beach. Need a short walk to the supermarket.
Comment from Hotel Management
Jul 27, 2017 by Bono Yu, Hotel Management
Dear Guest, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We sincerely thank you for being our guest and look forward to having the pleasure of welcoming you back here in the near future. Yours sincerely, Bono Yu Rooms Division Manager
5 out of 5
by Clara

Serene a and clean

Posted Jul 18, 2017 on Hotels
Prime rib was amazing. Quiet and beautiful.
Comment from Hotel Management
Jul 20, 2017
Dear Clara, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We sincerely thank you for being our guest and look forward to having the pleasure of welcoming you back here in the near future. Yours sincerely, Bono Yu Rooms Division Manager
5 out of 5
by Richard

Posted Jul 10, 2017 on Hotels
Comment from Hotel Management
Jul 12, 2017
Dear Guest, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We sincerely thank you for being our guest and look forward to having the pleasure of welcoming you back here in the near future. Yours sincerely, Bono Yu Rooms Division Manager
5 out of 5
by A verified traveler

Posted Jul 8, 2017 on Hotels
Nice sea view, Room clean and tidy! Service is good !
Comment from Hotel Management
Jul 12, 2017
Dear Guest, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We sincerely thank you for being our guest and look forward to having the pleasure of welcoming you back here in the near future. Yours sincerely, Bono Yu Rooms Division Manager
4 out of 5
by Yuen Fung

Very old fashion room but nice swimming pool

Posted Jul 6, 2017 on Hotels
Old fashion interior design and furniture, something even peel off....only one chair in balcony....no table...nothing.... im so regret to pay more for a room with balcony
Comment from Hotel Management
Jul 9, 2017
Dear Yuen Fung, Thank you for your post and taking the time to share your thoughts about your recent stay with us. We are grateful to receive your comments. We will review with respective departments immediately and make improvement wherever appropriate. It is great motivation for us to strive for betterment and through constructive comments and criticism, we are able to review our operations closely. Please accept our sincere appreciation for your kind feedback and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Bono Yu Rooms Division Manager
1 out of 5
by A verified traveler from Florida

DON'T GIVE THEM YOUR MONEY!

Posted Jun 17, 2017 on Orbitz
I was denied a refund for not being able to get to this hotel during a category 3 cyclone/typhoon!!! My plane landed over 3 hours late in HK during a typhoon. All public transportation was stopped and there was a 3 hour wait for a taxi. Winds were extremely strong and it was unsafe to be traveling through HK. This hotel didn't care and refused me a refund!
Comment from Hotel Management
Jul 27, 2017 by Bono Yu, Hotel Management
Dear Mr. Reed, Thank you for your post and sharing your thoughts about your reservation with us. Referring to your comment, we have contacted the travel agent and confirmed with them that they will do the refund to you. Should you need any further assistance, please do not hesitate to contact me again. we are looking forward to having the pleasure of welcoming you back to the hotel in the near future. Yours sincerely, Bono Yu Rooms Division Manager
5 out of 5
by Mike

Posted Jun 13, 2017 on Hotels
Nice , very good
Comment from Hotel Management
Jun 15, 2017
Dear Mike, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We sincerely thank you for being our guest and look forward to having the pleasure of welcoming you back here in the near future. Yours sincerely, Bono Yu Rooms Division Manager
5 out of 5
by Wendy

Posted Jun 13, 2017 on Hotels
Comment from Hotel Management
Jun 15, 2017
Dear Wendy, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We sincerely thank you for being our guest and look forward to having the pleasure of welcoming you back here in the near future. Yours sincerely, Bono Yu Rooms Division Manager
4 out of 5
by kwok lung

Posted Jun 4, 2017 on Hotels
Comment from Hotel Management
Jun 9, 2017
Dear Guest, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We sincerely thank you for being our guest and look forward to having the pleasure of welcoming you back here in the near future. Yours sincerely, Bono Yu Rooms Division Manager
4 out of 5
by A verified traveler

Reasonable price with sufficient facilities

Posted Jun 1, 2017 on Hotels
Good experience
Comment from Hotel Management
Jun 3, 2017
Dear Guest, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We sincerely thank you for being our guest and look forward to having the pleasure of welcoming you back here in the near future. Yours sincerely, Bono Yu Rooms Division Manager