Terrace/patio

Reviews of Alpha Hotel Canberra

4 out of 5
Alpha Hotel Canberra
46 Rowland Rees Crescent, Greenway, ACT

Reviews

8.4

Very Good

Rating 10 - Excellent. 349 out of 953 reviews" "
Rating 8 - Good. 433 out of 953 reviews" "
Rating 6 - Okay. 123 out of 953 reviews" "
Rating 4 - Poor. 32 out of 953 reviews" "
Rating 2 - Terrible. 16 out of 953 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Overall am happy with my stay. Hotel is nice enough but is a little outdated. Bed was comfortable. There was no cutlery so i had to eat my "uber eats" delivery with a teaspoon which was awkard but manageable. The bathroom had some mould on the tiles around the bath/shower. Nothing a refurbishment wouldnt fix. Overall satisfied.
Stayed 1 night in Feb 2024

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean, a little bit dated. Worked well for a business trip one night stay.
Stayed 1 night in Feb 2024

8/10 Good

gill

Traveled with partner
Liked: Staff & service
Welcoming staff, quiet position, easy to walk to lake, dining, walks etc. Could do with renewing carpet in both bedrooms and walk ways and making sure there where 2 mugs, glasses etc before handover. Overall though would definitely stay again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very friendly staff. In an excellent location, close to shops , restaurants and brilliant walks. Lovely room, comfortable bed plus very quiet. Highly recommend. Catherine
Stayed 1 night in Dec 2023

4/10 Poor

Jamie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room was not as booked and facilities not to a std expected of that rating
Stayed 2 nights in Dec 2023

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Daughters wedding
Always good no issues at all.
Stayed 3 nights in Dec 2023
Response from Alby on Dec 23, 2023
Thankyou John, for your time and review. Looking forward to host you again.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet.
Stayed 1 night in Dec 2023

6/10 Okay

Clive

Liked: Cleanliness
Nice enough hotel, although dated, but it serves no food at all - no breakfast, lunch or dinner. You have to go to the club next door (closest) or the shopping mall a few hundred metres up the road. At least serve a cooked breakfast please. Love the kangaroos next door.
Stayed 3 nights in Dec 2023

8/10 Good

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We normally stay closer to the city centre when travelling for work. This trip was a mix of work and Christmas shopping. Easy access to the shops, family room was large enough for 2 adults and 3 kids in the bunks. Dinner at the Vikings Club right next door was awesome and we ate there both nights. Will definitely stay again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Pascal

Stayed 2 nights in Dec 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely ppl
Stayed 1 night in Nov 2023

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lois

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable quiet room with all I needed for 1 night.
Stayed 1 night in Nov 2023

8/10 Good

Gary

Liked: Staff & service, property conditions & facilities
Was convenient
Stayed 1 night in Dec 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy, amenities are great, perfect for short term stay.
Stayed 2 nights in Nov 2023
Response from Alby on Dec 3, 2023
Thank you so much for taking the time for sharing your review.

10/10 Excellent

Elena

Stayed 1 night in Nov 2023

10/10 Excellent

Milena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the large reception area, great for catching up with guests.
Stayed 2 nights in Nov 2023
Response from Alby on Dec 3, 2023
Thank you so much for taking time to share your review

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large comfortable room with clean and pleasant ambiance
Stayed 1 night in Oct 2023
Response from Fayzulla on Oct 29, 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and do appreciate the positive comments regarding the service our team provided during your stay.Hope to see you again very soon.Sincerely

10/10 Excellent

Andrew, Leith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Fayzulla on Oct 29, 2023
Dear AndrewThank you for the great review of our hotel! We are glad that you enjoyed your stay and do appreciate the positive comments regarding the service our team provided during your stay.Hope to see you again very soon.Sincerely,Reception team

8/10 Good

Robyn

Stayed 2 nights in Oct 2023

8/10 Good

Michele

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and not too far from the city. We went to Canberra for Floriade and only stayed overnight without using many facilities, but it was comfortable enough.
Stayed 1 night in Sep 2023

6/10 Okay

Usman

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
I liked the clean and simple architecture, but i disliked the distance the hotel was from the city centre.
Stayed 2 nights in Oct 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Great room, nice eating area and terrace, but no food available. Big carpark behind the hotel, but unfortunately for me there was a vintage car club staying and all started their cars very early. Also bakconies open onto car park area, some screening would really add to the lovely, well kept garden.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip
Handy location, clean and quiet.
Stayed 1 night in Sep 2023
Response from Alby on Oct 2, 2023
Thank you. Looking forward to host you next time.

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for my needs friendly staff well located for shopping
Stayed 3 nights in Sep 2023
Response from Alby on Oct 2, 2023
Thank you. Looking forward to hosting you nest time.

10/10 Excellent

wayne

Stayed 1 night in Sep 2023
Response from Fayzulla on Oct 29, 2023
Dear Wayne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and do appreciate the positive comments regarding the service our team provided during your stay.Hope to see you again very soon.Sincerely,Reception team

6/10 Okay

Misun

Stayed 2 nights in Sep 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Some things are a bit awkward in the unit eg only 1 chair when 2 people bathroom a bit strange.
Stayed 1 night in Sep 2023

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay, only improvement would be to have mini bar selections available or at least supply bottled water
Stayed 1 night in Sep 2023

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great property all round!
Stayed 2 nights in Sep 2023
Response from Fayzulla on Oct 29, 2023
Dear Leanne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and do appreciate the positive comments regarding the service our team provided during your stay.Hope to see you again very soon.Sincerely,Reception team

8/10 Good

Peter

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good place bit dated but would stay again
Stayed 2 nights in Aug 2023
Response from Fayzulla on Oct 29, 2023
Dear Peter, Thank you for the good review of our hotel! We are glad that you enjoyed your stay and do appreciate the positive comments regarding the service our team provided during your stay.Hope to see you again very soon.Sincerely,Reception team

10/10 Excellent

Julie

Stayed 1 night in Aug 2023

8/10 Good

Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower was hot and cold. A few biscuits would be nice
Stayed 1 night in Aug 2023

6/10 Okay

Judith

Liked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

JOHN

Stayed 1 night in Jul 2023

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was exactly what we needed and affordable. We needed somewhere to stay to travel to Corin Forest twice and this worked well. Close to Corin Forest and also close enough to spend time sight seeing in Canberra City Centre. The only things I was not completely happy with was that the kids bunks were extremely noisy. Metal bunks that squeaks every time they moved and a dripping tap that just wouldnt stop. Otherwise the place was great value
Stayed 2 nights in Jul 2023

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2023

6/10 Okay

Vanessa

Traveled with family
Liked: Staff & service
The air conditioner was so old it sounded like a helicopter was inside our room. The bunk beds need some WD40 or tightening as every time one person moved it shook the whole bunk waking the other person. Needed more bedding to keep warm it’s winter in Canberra!
Stayed 1 night in Jul 2023

8/10 Good

Barry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No food facilities whatever
Stayed 2 nights in Jun 2023

10/10 Excellent

W. Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, no problem with book in. Initially annoyed no dine in facilities but was directed basically next door to Town Centre. Food here was fantastic, great range and quantity, well priced.. That made the Canberra stay brilliant. definitely will go back.
Stayed 1 night in Jul 2023
Response from Fayzulla on Jul 3, 2023
Dear Jim,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and do appreciate the positive comments regarding the service our team provided during your stay.Hope to see you again very soon.Sincerely,Alpha Hotel Canberra team

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and neat
Stayed 1 night in Jun 2023
Response from Fayzulla on Jul 3, 2023
Dear Michaela,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and do appreciate the positive comments regarding the service our team provided during your stay.Hope to see you again very soon.Sincerely,Alpha Hotel Canberra team

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was close to where I wanted to go
Stayed 1 night in Jun 2023
Response from Reception team on Jun 20, 2023
Dear Michael,Thank you for your feedback

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service
Property needs updating for seniors no rails in the shower with no rails in the toilet. Some rooms have still got showers over the bath, very dangerous guests must be told showers over the bath. Shower recess need updating. water flows all over the floor when you’re having a shower. Not good for seniors. we are in our late 70s. A lot of people are using hotels and motels
Stayed 4 nights in Jun 2023

10/10 Excellent

mark

Stayed 2 nights in Jun 2023
Response from Fayzulla on Jul 3, 2023
Dear Mark,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and do appreciate the positive comments regarding the service our team provided during your stay.Hope to see you again very soon.Sincerely,Alpha Hotel Canberra team

10/10 Excellent

Martin

Stayed 4 nights in Jun 2023

6/10 Okay

Antonio

Stayed 1 night in May 2023

8/10 Good

Dietmar

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The bathroom shower is in poor condition. Glass door does not close, consequently water runs out onto the floor. This results in slippery surface. Entrance light not working.
Stayed 2 nights in Apr 2023

10/10 Excellent

Dorothy

Stayed 1 night in Apr 2023

8/10 Good

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2023