Suite, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room) | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews of Best Western Inn

2.5 out of 5
Best Western Inn
1602 Dinah Shore Boulevard, Winchester, TN

Reviews

8.8

Excellent

Rating 10 - Excellent. 304 out of 532 reviews" "
Rating 8 - Good. 160 out of 532 reviews" "
Rating 6 - Okay. 40 out of 532 reviews" "
Rating 4 - Poor. 17 out of 532 reviews" "
Rating 2 - Terrible. 11 out of 532 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Traveled with family
Liked: Amenities
Nothing fancy or unique, just a very clean, well run, and courteous place to stay in Winchester, TN. This is our ‘Go-To’ place to stay.
Stayed 2 nights in Mar 2024
Response from Kaitlin Edinger, General Manager on Mar 26, 2024
Thank you so much for leaving your review Richard! We're very glad to be your Go-To when you're in town!

10/10 Excellent

Mathew

Stayed 1 night in Feb 2024
Response from Kaitlin Edinger, General Manager on Mar 26, 2024
Thank you so much for leaving your review Mathew! We appreciate your feedback!

10/10 Excellent

Alice

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time!
Stayed 1 night in Feb 2024
Response from Kaitlin Edinger, General Manager on Feb 13, 2024
Thank you so much for your review Alice! I'm so glad to hear that you enjoyed your stay with us!We hope to see you again soon!

6/10 Okay

Mary, Winter Haven

Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from Kaitlin Edinger, General Manager on Feb 8, 2024
Thank you so much for taking the time to leave your review. I am very sorry to hear that we did not exceed your expectations. If you have the time please reach out to our front desk team and let us know how we can improve. We would love to have your feedback.

10/10 Excellent

Wm

Business traveler
Liked: Cleanliness, staff & service, amenities
The front desk folks were friendly and helpful. The room was comfortable and very clean. The breakfast options were beyond normal or expected. Very good value for the price.
Stayed 1 night in Jan 2024
Response from Kaitlin Edinger, General Manager on Jan 30, 2024
Thank you so much for your review! I am so glad to hear that we surpassed your expectations with our breakfast options! We hope to see you again!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with car charging, too.
The car chargers were great and having a room right next to our car was wonderful.
Stayed 1 night in Nov 2023
Response from Kaitlin Edinger, General Manager on Dec 7, 2023
Thank you so much for taking the time to leave us a review Gary! We love being able to offer our guests car chargers with quick access to their room!

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for a 1 night stay. Breakfast was very good for a free hotel breakfast
Stayed 1 night in Nov 2023
Response from Kaitlin Edinger, General Manager on Dec 7, 2023
Thank you so much for your review Kenneth! I am so glad to hear that you enjoyed your stay and our breakfast!

6/10 Okay

dale

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing for best western
Stayed here last night. Floors were dirty, bed was hard as a board, outdated, need paint and repairs
Stayed 1 night in Nov 2023
Response from Kaitlin Edinger, General Manager on Nov 29, 2023
I am so sorry to hear that this was your experience with us Dale. We are in the process of making updates to our hotel and hope that you will consider us again in the future if you happen to be in our town again. Thank you so much for taking the time to leave us your feedback!

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Kaitlin Edinger, General Manager on Nov 29, 2023
Thank you so much for your review Penny!

10/10 Excellent

Terry

Stayed 1 night in Nov 2023
Response from Kaitlin Edinger, General Manager on Dec 7, 2023
Thank you so much for leaving us your review Terry!

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming little property! Comfortable bed and clean.
Stayed 1 night in Nov 2023
Response from Kaitlin, General Manager on Nov 13, 2023
Thank you so much for your feedback Penny!

8/10 Good

Anne Marie, Royersford

Traveled with family
Liked: Cleanliness, staff & service
The staff was very friendly.
Stayed 3 nights in Nov 2023
Response from Kaitlin, General Manager on Nov 13, 2023
We appreciate your feedback Anne Marie! I am very proud of the staff that I have and I'm so glad to hear they treated you well!

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Room very clean and quiet.
Stayed 1 night in Nov 2023
Response from Kaitlin, General Manager on Nov 13, 2023
Thank you for taking the time to review us Terry! I'm glad to hear you enjoyed your stay with us!

10/10 Excellent

Chai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Kaitlin, General Manager on Nov 13, 2023
Thank you so much Chai!

8/10 Good

Bret

Traveled with partner
Liked: Cleanliness, staff & service
All four days we stayed there the juices for breakfast were empty. Other than that it was relatively nice stay. Very friendly staff.
Stayed 3 nights in Oct 2023
Response from Kaitlin, General Manager on Nov 13, 2023
I am so sorry that we were out of juice during your stay with us Bret! Thank you so much for reaching out and leaving us this review!

10/10 Excellent

Chasity

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really had a nice stay! The room was charming! Very clean! The sheets ripped when I got into bed and pulled the covers up, but I would definitely stay again, in the honeymoon suite 🙂
Stayed 1 night in Oct 2023
Response from Kaitlin, General Manager on Nov 13, 2023
Thank you so much for your feedback Chasity! I am so sorry that you had ripped sheets! I'm so glad that you enjoyed your time here!

10/10 Excellent

Selina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff were so kind and the breakfast was amazing!
Stayed 4 nights in Oct 2023
Response from Kaitlin Edinger, General Manager on Nov 29, 2023
Thank you so much for your feedback Selina! We are so glad that you enjoyed your stay with us and our breakfast! We hope to see you again in the future!

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Kaitlin, General Manager on Nov 13, 2023
Thank you so much for your review Jackie!

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet place
Stayed 2 nights in Sep 2023
Response from Kaitlin Edinger, General Manager on Nov 29, 2023
Thank you so much for your review Bobby! We appreciate your feedback!

10/10 Excellent

Roger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Kaitlin, General Manager on Sep 11, 2023
Thank you so much for your feedback Roger! We are so glad to hear that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Angie

Stayed 1 night in Aug 2023
Response from Kaitlin, General Manager on Sep 11, 2023
Thank you so much for your feedback Angie! I am so glad to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Ann

Stayed 2 nights in Jul 2023
Response from Kaitlin, General Manager on Jul 26, 2023
Thank you so much for your feedback Ann!We're so happy to hear that you enjoyed your stay!

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
One of the nicest places ive stayed with a wondwrful breakfast.
Stayed 1 night in Jul 2023
Response from Kaitlin, General Manager on Jul 24, 2023
Thank you so much for your feedback Damon! We're so glad to hear that you enjoyed your stay with us! We hope to see you again next time you're in town!

2/10 Terrible

Kimberly

Stayed 1 night in Jul 2023
Response from Front Desk Supervisor on Jul 23, 2023
Thank you for the feedback Kimberly. We deeply apologize you did not have a great experience while staying with us. Feel free to contact us if we can be of any assistance.

10/10 Excellent

Juan Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and the front desk clerk was very friendly and informative. The room was exceptional. Very clean, we had privacy you don’t hear people around you. They serve breakfast daily. The food was great. I recommend this nice and comfortable hotel.
Stayed 3 nights in Jul 2023
Response from Front Desk Staff on Jul 23, 2023
Thank you for the feedback!

10/10 Excellent

Randy

Stayed 2 nights in Jul 2023
Response from Front Desk Staff on Jul 23, 2023
Thank you for the feedback!

8/10 Good

Steven

Stayed 4 nights in Jun 2023
Response from Front Desk Staff on Jul 23, 2023
Thank you for the feedback!

10/10 Excellent

Abraham

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front staff was very friendly and the room was super clean and big; convenient to get to major roadways; would definitely stay here again next year!
Stayed 5 nights in Jun 2023
Response from Front Desk Staff on Jun 27, 2023
Thank you so much for the review Abraham!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Front Desk Staff on Jun 27, 2023
Thank you so much for the review!

10/10 Excellent

Alejandro

Stayed 4 nights in Jun 2023
Response from Front Desk Staff on Jul 23, 2023
Thank you for the feedback!

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Too much to list 😊 Definitely rebooking here again in the future as long as the pool will be open on time like it says. Even checked back an hour before check out and it was still locked or short staffed the guy that was running the front desk was also keeping fresh food going juice checking people in and so on. So completely under stood was busy,great attitude,kind. Vending machines, patio area very beautiful, smoking area for smokers, great breakfast. All in all recommend an absolutely will be rebooking soon.
Stayed 1 night in Jun 2023
Response from Chris on Jun 18, 2023
Thank you so much for the feedback Amanda and that was actually me that day! My name is Chris and I deeply apologize for not having the pool gate open at the opening time was definitely a crazy busy day that day!

8/10 Good

Michael

Stayed 4 nights in Jun 2023
Response from Chris on Jun 18, 2023
Thank you so much for the review Michael!

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, lovely well-kept rooms, outstanding staff! We'll certainly book again when we return to the Winchester, TN area.
Stayed 1 night in Jun 2023
Response from Front Desk Staff on Jun 13, 2023
Thank you so much for the feedback Jim!

8/10 Good

Ryan

Stayed 2 nights in May 2023
Response from Front Desk Staff on Jun 13, 2023
Thank you so much for the feedback Ryan!

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect! Our room was clean and comfy. Check in was great. We would stay here again.
Stayed 1 night in May 2023
Response from Front Desk Staff on May 27, 2023
Thank you so much for the feedback Catherine!

8/10 Good

Tina

Stayed 1 night in May 2023
Response from Front Desk Staff on May 26, 2023
Thank you so much for the review!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
The property is well-maintained, the rooms have been updated and are clean, and the staff were incredibly accommodating, personable, friendly, and a pleasure to engage with.
Stayed 1 night in May 2023
Response from Front Desk Staff on May 25, 2023
Thank you so much for the feedback Jessica! We truly appreciate you! We can't wait to see you again in the future!

8/10 Good

hailey

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in May 2023
Response from Front Desk Staff on May 31, 2023
Thank you so much for the review Hailey!

10/10 Excellent

Angie

Stayed 1 night in May 2023
Response from Front Desk Staff on May 25, 2023
Thank you so much for the feedback Angie! We appreciate you choosing to stay with us and hope you'll choose to stay with us again in the future!

10/10 Excellent

Dianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice. Comfortable bed. Liked having separate sitting area. Very clean. Staff was nice and helpful at check-in. Quality of complimentary breakfast was very good. Overall good experience.
Stayed 1 night in May 2023
Response from Front Desk Staff on May 17, 2023
Thank you so much for the feedback! We're glad you had a nice stay!

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
The lady at the front desk was amazing. I arrived early and she was able to get a room for me to check into. I appreciated it so much and I wish I'd gotten her name! She was there when I checked in and out and she was so friendly and sweet.
Stayed 1 night in May 2023
Response from Front Desk Staff on May 17, 2023
Thank you so much for the feedback! We're glad you had a nice stay!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it met expectations
Stayed 1 night in Apr 2023
Response from Front Desk Staff on May 14, 2023
Thank you so much for the feedback John!

10/10 Excellent

Charles R.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Been staying here for the past 5 years fir the Total Archery Challenge. Been a pleasure every year. Great place to get rest after a long day on the mountain shooting my bow
Stayed 2 nights in May 2023
Response from Front Desk Staff on May 10, 2023
Thank you so much for staying with us Charles! We can't wait to see you again next time!

10/10 Excellent

John

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service
Good stay
Stayed 2 nights in Apr 2023
Response from Front Desk Staff on May 3, 2023
Thank you so much for the feedback John! We're glad to see you had a great stay!

10/10 Excellent

Lynn

Traveled with pets
Liked: Cleanliness, staff & service, amenities
Wonderful hotel, great staff, very clean and well kept. Im really happy I found this property!
Stayed 1 night in Apr 2023
Response from Front Desk Staff on May 3, 2023
Thank you so much for the feedback John! We're glad to see you had a great stay!

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023
Response from Front Desk Staff on Apr 22, 2023
Thank you so much for the feedback Steven!

10/10 Excellent

Jodie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option for overnight stay in this area. The staff is extremely welcoming and helpful! They go above and beyond to provide what you need. We will definitely return.
Stayed 1 night in Apr 2023
Response from Front Desk Staff on Apr 6, 2023
Thank you so much for the review Jodie! We're happy you had a great stay!

10/10 Excellent

William

Stayed 1 night in Apr 2023
Response from Front Desk Staff on Apr 6, 2023
Thank you so much for the review William!

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice reception staff. Excellent Me I am restaurant across the street.
Stayed 1 night in Apr 2023
Response from Front Desk Staff on Apr 6, 2023
Thank you so much for the review Scott!

6/10 Okay

George A

Stayed 1 night in Mar 2023
Response from Front Desk Staff on Apr 6, 2023
Thank you so much for the review George!