Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Owasso US-169. We are quite pleased to hear that you had a good overall impression of your stay.

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Owasso US-169. We are quite pleased to hear that you had a good overall impression of your stay.

Thank you for choosing to stay with us and taking the time to leave a review of your recent experience. We're sorry to see that you rated us four stars but we would appreciate it if you could provide more details about what went wrong during your stay. Our goal is to provide every guest with a comfortable and enjoyable experience, and we take feedback seriously. We hope that you will give us another chance to exceed your expectations on your next visit to the area. Please feel free to contact us directly if there is anything we can do to make your future stay more pleasant.

Hi Frank,We apologize for the issues you encountered with the room amenities, including the non-functional fridge, lack of body soap, and discomfort with the pillow and bed. We understand how important these elements are to a comfortable stay. We are taking immediate action to address these concerns by initiating a room-by-room inspection to ensure all appliances are in working order and amenities are fully stocked. Additionally, we're reviewing our bedding options to provide a more comfortable sleeping experience. Your feedback is crucial to us in making these improvements, and we're committed to enhancing the quality of your stay. Thank you for bringing this to our attention, and we hope to welcome you back in the future to a much-improved experience.Best Regards, Guest Experience Team

Hi Lawrence,We're sincerely sorry for the inconveniences you experienced during your stay. It's unacceptable that you were provided with a different room than you ordered and had to request a microwave. Additionally, the lack of ice in the ice machine is not up to our usual standards, and we apologize for the inconvenience. We appreciate your feedback and will address these issues with our team to ensure improvements are made. Please know that your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a much improved experience in the future. Best Regards, Guest Experience Team

Hi Ida,We're truly sorry to hear about your experience with bedbugs during your stay. Please accept our sincere apologies for any inconvenience this may have caused. The comfort and well-being of our guests are of utmost importance to us, and we take reports of this nature very seriously. Our team is actively addressing the situation to ensure that it's thoroughly resolved, including implementing rigorous pest control measures and conducting thorough inspections of all our rooms. We appreciate your feedback and thank you for bringing this matter to our attention. We request you give us another chance to host you successfully!Best Regards, Guest Experience Team

Hi Michael,We apologize for the inconveniences you experienced during your stay. It's disheartening to hear about the issues with the breakfast and the mix-up with your room. Such incidents are certainly not reflective of the high standards we strive to maintain. We understand the importance of a seamless and enjoyable stay, and we're sorry for falling short of those expectations. Your feedback is crucial, and we'll thoroughly investigate and address these matters to prevent similar occurrences in the future. If there's anything specific you'd like to share or any other concerns you have, please feel free to let us know. We appreciate your understanding and hope to have the opportunity to make amends on your next visit.Best Regards, Guest Experience Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

Hi Randall,Thank you for your positive feedback! We're delighted to hear that you found our hotel convenient and our staff friendly. If there's anything specific you loved or any additional suggestions you may have, feel free to share. We look forward to providing you with another pleasant experience during your next visit!Best Regards, Guest Experience Team

Hi william,Ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Best Regards, Guest Experience Team

Dear Shawn, thank you so much for your valuable feedback. It gives us immense pleasure to understand that you were happy with your stay and we look forward to hosting you soon! Best Regards, Guest Experience Team

Hi Sonja,I'm glad to hear that you had a positive experience during your stay with us. I'm truly sorry to learn about the challenges you noticed at our sister property nearby. We take your feedback seriously and will communicate these concerns to the appropriate teams to ensure steps are taken to address any issues regarding safety and cleanliness. Your recommendation means a lot, and we hope to have the opportunity to provide you with an even better experience should you choose to stay with us again in the future.Best Regards, Guest Experience Team

Hi Kraig,We're glad to hear that you found your room clean and the staff friendly during your stay. However, we apologize for the disappointment you experienced with the continental breakfast. Your feedback is valuable, and we will work to ensure a more satisfactory breakfast experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to provide an improved stay on your next visit.Best Regards, Guest Experience Team

Hi Tou,We apologize for the subpar experience you had during your stay. Your feedback is essential, and we take these concerns seriously. We will address the issues you mentioned regarding cleanliness and property conditions promptly to ensure a more appealing and comfortable environment for our guests. Your satisfaction is important to us, and we hope you will consider giving us another chance to provide a more satisfactory experience in the future. Best Regards, Guest Experience Team

Dear Dorothy,Thank you for taking the time to share your feedback about your week-long stay with us. We're pleased to hear that you found our staff very accommodating and attentive to your needs, particularly when you needed a room on the ground floor for your mom. It's great to know that the beds were comfortable and that you had a positive experience overall. We appreciate your understanding about the presence of oil rig and other workers in the evenings. We understand that this may have a different atmosphere, but we're glad to hear that everyone was polite and respectful. Having a Braum's nearby for added convenience is certainly a plus, and we hope it enhanced your stay. If you have any further comments or if there's anything specific you'd like to share or request for future stays, please don't hesitate to let us know. We look forward to welcoming you back on your next visit.Best Regards, Guest Experience Team

Hi Amanda,Thank you for sharing your feedback with us. We're deeply sorry to hear about the various issues you encountered during your stay. Your comfort and safety are of utmost importance, and we apologize for falling short of your expectations in terms of the functionality of amenities, cleanliness, and overall environment. We take your comments seriously and will address these concerns with our team to ensure improvements are made. Your experience does not reflect the standards we strive for, and we hope you might consider giving us another chance to provide you with a more satisfactory stay in the future.Best Regards, Guest Experience Team

Hi Amanda,We apologize for the inconvenience and disappointment you experienced during your stay. It's concerning to hear about the issues you encountered with the toilets, showers, AC, cleanliness, and overall environment. Your comfort and safety are our top priorities, and we're sorry that we fell short of providing a satisfactory experience. Your feedback will be taken seriously, and we'll work diligently to address these concerns to enhance the quality of our facilities and services. We appreciate your candid comments and hope you might consider giving us another opportunity to provide you with a better stay in the future.Best Regards, Guest Experience Team

Hi reginald,We sincerely apologize for the disappointing experience you had during your recent stay. Your feedback regarding the room condition, bedding, and breakfast is deeply concerning, and we take your comments seriously. This is certainly not the standard we strive to uphold, and we are taking immediate steps to rectify these issues to ensure a better guest experience moving forward. We appreciate your honesty in sharing your concerns, as it helps us identify areas for improvement. Your satisfaction is important to us, and we hope to have another opportunity to provide you with the quality stay you deserve.Best Regards, Guest Experience Team

Dear Guest,Thanks for taking the time to share your thoughts with us. It sounds like you found what you needed – an affordable spot to catch some Zs. We totally get where you're coming from with the updates – it's like giving a place a fresh coat of paint or a new pair of shoes. Your input helps us pinpoint where we can step up our game. We'd love to have you back and show you the improvements we've made. Until then, safe travels and happy adventures!Best Regards, Guest Experience Team

Hi Kay,Thanks for reaching out and sharing your experience with us. We're sorry to hear about the unexpected visitors in your bathroom. That's definitely not the kind of surprise we aim for. Our team is committed to ensuring a clean and comfortable environment for our guests, so we'll be addressing this promptly to make sure it doesn't happen again. We appreciate your feedback and hope you'll give us another chance to provide you with a much more enjoyable stay in the future.Best Regards, Guest Experience Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Holly,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in those areas for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards, Guest Experience Team

Hi Brandon,Thank you for taking the time to share your feedback. We're glad to hear that your stay was satisfactory. If you have any specific suggestions or areas where we could improve, please feel free to let us know. We're always looking for ways to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future.Best Regards, Guest Experience Team

Hi Douglas,Thank you for taking the time to provide your feedback. We're glad to know that you found the room to be comfortable. We apologize for the inconvenience you experienced with the towels, garbage, and refrigerator. Your comments help us improve, and we'll work on ensuring prompt towel and garbage service. As for the refrigerator, we'll look into its cooling performance to make sure it meets the standard. We appreciate your insights, and if you choose to stay with us again, we'll strive to provide a more seamless experience!Best Regards, Guest Experience Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Matthew, we are delighted to hear that you had a nice stay at our hotel and that our staff was friendly and polite during your visit. Your positive feedback means a lot to us, as we strive to provide excellent customer service and a welcoming environment for all our guests. Our team works hard to ensure that every guest feels comfortable and well taken care of, and it's rewarding to know that their efforts made a positive impact on your stay. If there are any specific aspects of your stay that stood out or any team members who went above and beyond to assist you, we would love to hear more about it. Your kind words will motivate us to continue providing exceptional service to all our guests. We genuinely appreciate your feedback and for choosing our hotel for your stay. Should you plan to visit the area again or have any future accommodation needs, don't hesitate to reach out to us directly. We look forward to the opportunity of hosting you again in the future and ensuring you have another wonderful experience with us. Thank you once again for your kind words, and we hope to welcome you back soon!Best Regards, Guest Experience Team

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi CLAYTON,We apologize for the issues you experienced during your stay. We regret any overcharge and inconvenience caused. We apologize for lapses in housekeeping, the presence of an odd individual, and cleanliness issues with the pool and handrails. Refunds are being processed, and we appreciate your patience. We request you give us another chance to provide you with a more improved experience!Best Regards, Guest Experience Team

Hi Natalie ,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards, Guest Experience Team

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Michael,We're glad to hear that you enjoyed a relaxing bath during your stay with us. Providing a comfortable and enjoyable experience for our guests is our top priority. It's great to know that you were able to unwind and take some time for yourself. If there's anything else we can do to make your stay even more pleasant, please let us know. We look forward to welcoming you back in the future!Best Regards, Guest Experience Team

Hi Nikki,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards, Guest Experience Team

Hi Rebekah,Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience you experienced due to the outdated appearance of our hotel. We take cleanliness seriously, and we regret that your room did not meet your expectations. We will address these concerns with our housekeeping team to ensure a higher standard of cleanliness moving forward. We apologize for any discomfort you encountered with the bathroom and shower. We will investigate the water pressure issue and make necessary adjustments to ensure a more pleasant experience for our guests. Regarding the pool, we apologize for any disappointment caused by its condition and odor. We will take immediate action to address this matter and ensure the pool area is clean and inviting for our guests. We understand that the check-in process can sometimes be frustrating, and we apologize for any inconvenience caused. We appreciate your understanding and patience in this matter. We are pleased to hear that you found the location of our hotel convenient. However, we regret that you do not plan to stay with us again. We value your feedback and will use it to make necessary improvements to our property. If you have any further concerns or if there is anything we can do to regain your trust, please feel free to reach out to our management team. Thank you for choosing our hotel, and we hope to have the opportunity to serve you better in the future!Best Regards, Guest Experience Team

Dear Guest,Thank you for taking the time to share your feedback about your recent stay with us. We're glad to hear that you had a good night overall. However, we apologize for the inconvenience you experienced with our complimentary breakfast setup. We understand the importance of having a variety of options available to meet our guests' preferences. We will take your comments into consideration and work on improving the selection for a more satisfying breakfast experience. Additionally, we apologize for the coffee not meeting your expectations, and we will address this issue with our team to ensure the coffee is brewed to perfection in the future. We appreciate your valuable input and hope to have the opportunity to welcome you back for an even better stay!Best Regards, Guest Experience Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi marcia,Thank you for these upbeat ratings! We're extremely delighted to learn that you had a great stay and loved our hospitality. We'd love to see you choose us again on your next trip!Best Regards, Guest Experience Team

Dear Rachel, we apologize for the negative experience you had during your stay. It's disheartening to hear that our staff was rude and that there were issues with the room, including a running toilet. We strive to provide exceptional service and a comfortable environment for our guests, and we regret that we fell short in this instance. Please know that your feedback is important to us, and we will address these issues with our staff and maintenance team to ensure that necessary improvements are made. We appreciate you bringing these matters to our attention, as it helps us identify areas where we can enhance our guests' experience. We value your feedback and would welcome the opportunity to make it right.Best Regards, Guest Experience Team

Hi paul,Thank you for taking the time to rate us. We are glad that you chose us for your stay. However, we would really want this rating to go up. Please let us know what we can do to improve our services. It will be a pleasure to hear from you again. We look forward to hosting you more successfully in the future!Best Regards, Guest Experience Team

Dear Sherry, we're thrilled to hear that you had a great experience during your stay with us! Providing excellent customer service and ensuring clean and comfortable accommodations are our top priorities. It's wonderful to know that our staff was friendly and that your room met your expectations.We truly appreciate your kind words and your intention to return. We look forward to welcoming you back on your next visit.Best Regards, Guest Experience Team

Dear Eileen, we're glad to hear that you found our property clean and our staff polite during your stay. Providing a pleasant and comfortable experience for our guests is important to us. It's great to know that you enjoyed the area for walking your dog and that our breakfast selection met your expectations, offering both cold and hot food options. Thank you for taking the time to share your positive feedback. We appreciate your kind words and hope to have the opportunity to welcome you back in the future for another enjoyable stay.Best Regards, Guest Experience Team

Dear Henrry, ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Best Regards, Guest Experience Team

Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

Hi Savann,We apologize for the inconvenience you experienced during your stay. It is regrettable to hear that your room was not checked before your arrival and that your calls went unanswered. This is not the level of service we strive to provide, and we apologize for falling short of your expectations. We will address this issue with our staff to ensure that we are more responsive to guest inquiries and concerns. We appreciate your feedback as it helps us improve our services. We hope you will give us another opportunity to provide you with a better experience in the future!Best Regards, Guest Experience Team

Dear Guest,On behalf of our entire team, thank you for such flattering ratings on our hotel and its services! Do provide us with further opportunities to host you! Best Regards, Guest Experience Team

Hi Mikki,Thank you for your feedback! We're pleased to hear that you found our hotel convenient. We strive to provide a convenient and accessible experience for our guests. We appreciate your patronage and hope to see you again on your next visit!Best Regards, Guest Experience Team

Hi Wayne,Thank you for sharing your feedback regarding the breakfast options. We apologize if the selection did not meet your expectations. We appreciate your input and will consider it as we strive to enhance our breakfast offerings to provide a more satisfying experience for our guests. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future!Best Regards, Guest Experience Team

Hi Brenda,Thank you for bringing these issues to our attention. We apologize for the inconvenience you encountered during your stay. We take maintenance and cleanliness seriously, and we will promptly address the bathtub faucet issue to ensure it is functioning properly. Additionally, we will assess the carpet damage and take the necessary steps to rectify the situation. Please accept our apologies for any discomfort or frustration caused. Your feedback is important to us, and we appreciate your understanding as we work to improve the quality of our facilities. We value your business and hope to have the opportunity to provide you with a more pleasant experience in the future!Best Regards, Guest Experience Team

Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team