Ratings based on 157 Verified Reviews

3.7 out of 5
80% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Very close to everything

Posted Nov 28, 2016
Reasonable price with a great room. So glad we go to bring our dog as well.
Comment from Hotel Management
Feb 22, 2017 by Lori, Hotel Management
Dear Chelsea, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Lori Tilman Front Desk Agent Quality Inn & Suites 9182722000
4 out of 5
by A verified traveler

Posted Nov 6, 2016 on Hotels
We stayed here because it was close to a wedding we were attending. Nice place, easy access, clean, good breakfast.
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Lori Tilman Front Desk Agent
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Decent

Posted Nov 5, 2016
Pros: the bed, and location
Cons: Customer service at front desk
Location: near cities and not to far from lakes and reservoirs, good shopping centers nearby also.
Its a Decent Place, but I've seen better. Better staff better service especially time wise. If you have to leave early for the airport make sure the staff know the day before because the staff will have the front office closed until operation hours. Beds were not made every day. You had to ask to have them made or just not be there and let them come in and see. However, the comfort of the bed was good, breakfast was provided, and parking is convienent. Being close to the highway and other cities it was a good location to stay at.
Comment from Hotel Management
Feb 22, 2017 by Lori, Hotel Management
Dear Sean, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Lori Tilman Front Desk Agent
5 out of 5
by A verified traveler

Posted Oct 25, 2016 on Hotels
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Lori Tilman Front Desk Agent
3 out of 5
by A verified traveler

Posted Oct 17, 2016 on Hotels
Iron board broke. Room smelled of smoke
5 out of 5
by A verified traveler

Friendly

Posted Oct 14, 2016 on Hotels
I was treated special. Manager worked with me to provide a room for doing 7 interviews. Donna was a joy to work with.
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Lori Tilman Front Desk Agent
3 out of 5
Recommended
for Everyone
by A verified traveler from Fort Mill, SC

Owasso

Posted May 18, 2016 on Orbitz
Pros: Location
Cons: Housekeeping and staff that are interested in the patrons.
We have stayed at this hotel for the past seven years when visiting family in the area. This is the first year we have had a negative experience. Very poor housekeeping experience during our stay. One day we did not even get housekeeping service. This was a disappointing experience overall.
Comment from Hotel Management
Feb 22, 2017 by Lori, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Lori Tilman Front Desk Agent
4 out of 5
Recommended
for Everyone
by A verified traveler from Wood Dale, IL

Good Value

Posted May 17, 2016 on Orbitz
Pros: Breakfast area was pleasant. I especially like the pillows in the room.
Cons: I could not see anything that needed improvement.
Location: I was with family so didn't see the sites, so no comments here.
This was a good place to stay for the weekend for my niece's graduation. The room was clean and comfortable.
Comment from Hotel Management
Feb 22, 2017 by Lori, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Lori Tilman Front Desk Agent
4 out of 5
by A verified traveler

Our stay at Owasso Best Western

Posted Apr 19, 2016 on Hotels
Mgmt was friendly and cared about your needs or comfort. Room was quiet,clean and comfortable. Hotel was located in good area for easy access to hwy,shopping and food locations. The only thing below expectation was the quality of the breakfast buffet, however it was presented very professionally and well organized, we were spoiled by a previous stay.
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Lori Tilman Front Desk Agent
5 out of 5
by David

This traveler left a rating score only Posted Mar 28, 2016 on Hotels