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Alma Tulum

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Featured Image
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
Outdoor pool

Overview of Alma Tulum

Alma Tulum

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationTulum Beach1 min walk
  • Popular LocationSFER IK12 min drive
  • AirportTulum, Quintana Roo (TUY)26 min drive
  • Popular LocationPlaya Akun33 min drive

Choose dates to view prices

About this area

Tulum

Alma Tulum is located on the beach and in an area with good shopping. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Traveling with kids? Don't miss Tulum Monkey Sanctuary. Be sure not to miss outdoor adventures like ziplining and ecotours, or hop on a moped rental nearby and take a self-guided tour around Tulum. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Tulum Beach - 1 min walk
  • SFER IK - 12 min drive
  • Las Palmas Public Beach - 18 min drive
  • Playa Paraiso - 21 min drive
  • Playa Akun - 33 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 112 min drive

Restaurants

  • RESTAURANTE ALMA TULUM — 1 min walk
  • Casa Banana — 3 min walk
  • Raw Love — 4 min walk
  • Restaurante Las Estrellas — 13 min walk
  • Puro Corazon — 3 min drive

About this property

Alma Tulum

Ocean-view hotel with a bar/lounge, near Tulum Beach
Guests of this beach hotel will appreciate convenient onsite amenities such as spa services or a children's pool. All 11 individually decorated rooms feature free WiFi and minibars. Comforts include premium bedding and down comforters, and guests will also appreciate thoughtful touches like espresso makers and bathrobes.
Alma Tulum offers 11 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested. Cribs/infant beds (surcharge) are also available.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 8 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Children's pool
  • Free beach club
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • No elevators
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Italian
  • Spanish

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Reflexology

More

  • Beach towels
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Down comforter
  • Fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • In-room massage
  • Individually decorated
  • Safe
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 82.5 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 300 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 82.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Alma Tulum Hotel
Alma Tulum
Alma Tulum Hotel
Alma Tulum Tulum
Alma Tulum Hotel Tulum

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 49 out of 76 reviews
5 - Excellent 64%
Rating 4 - Good. 15 out of 76 reviews
4 - Good 20%
Rating 3 - Okay. 7 out of 76 reviews
3 - Okay 9%
Rating 2 - Poor. 2 out of 76 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 76 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Staff & service, property conditions & facilities
The front desk employees were the best !! They treated us like family and took care of any needs. Food was excellent!! Staff was always friendly and helpful. We will stay there again and highly recommend this hotel. Love the location because it could not have been better! We love everything about our stay
Stayed 4 nights in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great, very clean. We were in front of the beach with amazing views. We got in early so they provided us welcome drinks while we waited for our room. The staff was super friendly and helpful. The free breakfasts were amazing! They even cleaned our room twice a day. Loved it!
Stayed 3 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, the property was beautiful and clean! Ask for Carlos when drinking or eating, he was great!
Stayed 5 nights in Apr 2021

1/5 Terrible

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was not good reviews lied doors did not lock handles door knobs fell off from bathroom roaches in room food was good but besides that would never stay there again bad experience asked for toilet palate staff said it was late and they didn’t have the keys to get toilet paper it was 12 😡 power would turn off everyday water from sink came out brown and hot water would turn off bad experience
Stayed 4 nights in Mar 2021