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Overview of Ana y Jose Hotel & Spa Tulum

Photo gallery

Guest reviews

4.5 / 5Wonderful
122 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

Highlights

Popular LocationTulum Beach1 min walk
Popular LocationSFER IK7 min drive
Popular LocationLas Palmas Public Beach11 min drive
AirportTulum, Quintana Roo (TUY)19 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Charming Ocean View

    Charming Ocean View

    Room amenities

    • 291 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Charming Garden View

    Charming Garden View

    Room amenities

    • 366 sq ft
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Feelings Ocean View with tub

    Feelings Ocean View with tub

    Room amenities

    • 538 sq ft
    • Ocean view
    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Tulum

Located in Tulum, Ana y Jose Hotel & Spa Tulum is on the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Tulum Monkey Sanctuary and LabnaHa Ecopark Adventures are also worth visiting.

Popular Location

What's nearby

  • Tulum Beach - 1 min walk
  • SFER IK - 7 min drive
  • Las Palmas Public Beach - 11 min drive
  • Playa Paraiso - 12 min drive
  • Hospital de Tulum - 20 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 103 min drive

About this property

Ana y Jose Hotel & Spa Tulum

4-star beach hotel with a full-service spa
Spend the day relaxing on the beach or pampering yourself at Ana y Jose Hotel & Spa Tulum's full-service spa. All 30 individually furnished rooms feature free WiFi and iPod docks. Thoughtful touches include espresso makers and pillow menus, and guests will also find balconies and minibars.
Ana y Jose Hotel & Spa Tulum offers 30 air-conditioned accommodations with iPod docking stations and safes. Rooms open to balconies. Each accommodation is individually furnished. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, OM SPA. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
The spa is open daily. Guests under 12 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Free valet parking
24-hour roundtrip airport shuttle (surcharge)

Food and drink

1 restaurant
1 bar
Room service available

Things to do

Full-service spa
Outdoor pool

Family friendly

Dry cleaning service
Laundry facilities
Outdoor pool

Conveniences

Banquet hall
No elevators
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Outdoors

Beachfront location
Garden
Rooftop terrace

Spa

Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - prenatal
Massage - Swedish
Massage - Thai
Reflexology
Spa open daily

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Pillow menu

Bathroom

Bathrobes
Free toiletries
Hair dryer
Shower
Towels

Entertainment

iPod dock

Food and drink

Espresso maker
Free bottled water
Minibar

Outdoor space

Balcony

More

Individually furnished
Safe
Slippers

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types accepted at this property

Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 52 per day
  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 220 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

Property is also known as

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  • ANA Y JOSE CHARMING
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  • ANA Y JOSE CHARMING HOTEL Tulum
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  • Ana y Jose Hotel & Spa Tulum Tulum
  • Ana y Jose Hotel & Spa Tulum Hotel Tulum
All reviews

Frequently asked questions

Guest reviews

4.5

Wonderful

5 - Excellent
76
4 - Good
34
3 - Okay
8
2 - Mediocre
3
1 - Poor
1
4.7
Cleanliness
4.6
Service and Staff
4.7
Amenities
4.5
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked the service at the front desk, check in was efficient and they helped book my transportation back to airport. I liked the beach bag we were able to use. Food was excellent!

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The whole experience was amazing! Our room had a perfect view of the ocean and the sound of the ocean was so relaxing. The food at the hotel was delicious and the service was OUTSTANDING!! Okay for every good there has to be some bad...the bathroom does not offer any privacy!!! So make sure your with the one you love!!! 😂😂. Other than that 5 STARS!!!

Stayed 4 nights in Oct 2019

4/5 Good

  • Liked: Cleanliness, room comfort

lovely stay

Charming resort right on the water and close to lots of great bars and restaurants. Pool area could use a little more seating and service is sometimes a touch slow (but you're on vacation!).

Stayed 4 nights in Oct 2019