Casa Grande Hotel Tulum

Photo gallery for Casa Grande Hotel Tulum

Featured Image
Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Pillowtop beds, individually decorated, laptop workspace

Overview of Casa Grande Hotel Tulum

Casa Grande Hotel Tulum

3.0 star property

4.1/5 Very Good

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Calle 7 Sur La Veleta, Entre Calle 14 y Calle 16 Sur, Tulum, QROO, 77760

Explore the area

  • Popular LocationDos Aguas Park2 min drive
  • Popular LocationCenote Crystal4 min drive
  • AirportTulum, Quintana Roo (TUY)7 min drive
  • Popular LocationSFER IK14 min drive

Choose dates to view prices

About this area

Tulum

Casa Grande Hotel Tulum is located in La Veleta, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting.

What's nearby

  • Dos Aguas Park - 2 min drive
  • Cenote Crystal - 4 min drive
  • SFER IK - 14 min drive
  • Las Palmas Public Beach - 15 min drive
  • Playa Paraiso - 16 min drive

Restaurants

  • Humo — 9 min walk
  • Los Aguachiles Tulum — 9 min walk
  • El Camello Jr — 11 min walk
  • La Barracuda — 15 min walk
  • Burrito Amor — 16 min walk

About this property

Casa Grande Hotel Tulum

3-star Tulum hotel in La Veleta with free parking
This hotel features an outdoor pool, concierge services, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a library, tour/ticket assistance, and multilingual staff are onsite. All 11 individually decorated rooms feature free WiFi and pillowtop beds. For a bit of entertainment, guests will find Smart TVs with digital channels, and other amenities include rainfall showerheads and coffee makers.
Casa Grande Hotel Tulum offers 11 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. Beds feature pillowtop mattresses. 32-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free offsite parking within 16 ft
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Things to do

  • Access to nearby outdoor pool
  • Outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Outdoor pool

Conveniences

  • Front-desk safe
  • Library
  • No elevators
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch Smart TV
  • Digital channels

Food and drink

  • Coffee/tea maker

More

  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3000 per vehicle (maximum occupancy 3)
  • Airport shuttle fee per child: MXN 0 (up to 11 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 9:00 PM
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Casa Grande Hotel Tulum Hotel
Casa Grande Hotel Tulum Tulum
Casa Grande Hotel Tulum Hotel Tulum

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 7 out of 12 reviews
5 - Excellent 58%
Rating 4 - Good. 1 out of 12 reviews
4 - Good 8%
Rating 3 - Okay. 3 out of 12 reviews
3 - Okay 25%
Rating 2 - Poor. 0 out of 12 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 12 reviews
1 - Terrible 8%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of the way a bit, but for the price it’s actually very good. Bed was comfy, Hammock in the room was a great bonus, and rainfall shower head was awesome. Plus Netflix, couldn’t ask for much more. The only thing was a funny noise outside, it stopped eventually but for light sleepers, I would probably book a room on the balcony side. Otherwise, very good. Friendly host. Very accommodating.
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the casa grande
Amazing. Netflix. Really quiet.
Stayed 6 nights in Mar 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t you do it...
This hotel is appealing online, but when you walk it smells like an old ancient museum, it’s not covid clean the bathroom had a dirty towel to step out on and the body wash and hand soap was opened and used also the dial Hand wash in the bathroom had been half way used. We told them they said they will upgrade us but the same was in the upgrade room. We could not stomach ourselves to stay, we checked out and forgot to return the key.
Stayed 1 night in Feb 2021

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location right in La Veleta. Very close to tasty food and beach.
Stayed 3 nights in Jan 2021

3/5 Okay

Stayed 2 nights in Dec 2020