- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Photo gallery
Reviews
Exceptional
96 reviews
Amenities
- Pool
- Free WiFi
- Free Parking
- Air Conditioning
Map
Av. Tulum Mza. 39, Lote 2, Tulum, QROO
What's nearby
- Hospital de Tulum
- 7 min walk
- Cenote Crystal
- 3 min drive
- Temple of Doom
- 3 min drive
- Tulum, Quintana Roo (TUY)
- 6 min drive
Choose dates to view prices
Book online or call:
1-800-238-0767Garden Pool Room
Room Amenities
- Sleeps 2
- 1 King Bed
More detailsDeluxe Suite with private Patio
Room Amenities
- Sleeps 2
- 1 Queen Bed
More detailsDeluxe Garden view room with Jacuzzi
Room Amenities
- Sleeps 2
- 1 Queen Bed
More detailsDeluxe Suite 1st Floor Patio and Terrace
Room Amenities
- Sleeps 2
- 1 King Bed
More detailsDeluxe Suite 2nd floor with Jacuzzi and Terrace
Room Amenities
- Sleeps 2
- 1 King Bed
More detailsCozy Petit Room with Terrace
Room Amenities
- Sleeps 2
- 1 Queen Bed
More details
About this area
Tulum
Located in Tulum, Coco Hacienda Tulum is in the city center. The area's natural beauty can be seen at Tulum National Park and Tulum Beach, while Tulum Monkey Sanctuary and Xel-Há Park are popular area attractions. LabnaHa Ecopark Adventures and Jungle Place are also worth visiting. Our guests appreciate the hotel's central and quiet location.
Visit our Tulum travel guideWhat's nearby
- Hospital de Tulum - 7 min walk
- Cenote Crystal - 3 min drive
- Temple of Doom - 3 min drive
- SFER IK - 6 min drive
- Las Palmas Public Beach - 7 min drive
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.) - 106 min drive
Restaurants
- Onsite dining venue – Restaurant offering international cuisine. Serves breakfast and lunch daily.
About this property
Policies
Check-in
Check-in available 24 hours
Express check-in
Minimum check-in age - 18
Special check-in instructions
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Check-out
Check-out before noon
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Pets
- Pets not allowed
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between MXN 180 and MXN 250 per person (approximately)
- Airport shuttle fee: MXN 4059 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
We should mention
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
Property is also known as
- Coco Hacienda Tulum Hotel
- Coco Hacienda Hotel
- Coco Hacienda
- Coco Hacienda Tulum Hotel
- Coco Hacienda Tulum Tulum
- Coco Hacienda Tulum Hotel Tulum
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking
- 24-hour roundtrip airport shuttle (surcharge)
- Airport shuttle at scheduled times, on request
- Area shuttle (surcharge)
Food and drink
- Full breakfast available for a fee daily 7:30 AM–noon: MXN 180-250 per person
- 1 restaurant
- 1 bar
- Room service available
Things to do
- 2 outdoor pools
- Spa services
Family friendly
- 2 outdoor pools
- Dry cleaning service
- Laundry facilities
Conveniences
- No elevators
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
Languages spoken
- English
- Spanish
Outdoors
- Garden
- Picnic area
- Terrace
Spa
- Body treatments
- Massage - deep-tissue
- Massage - hot stone
- Massage - sports
- Massage - Swedish
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
More
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning
- Ceiling fan
Bathroom
- Hair dryer (on request)
Entertainment
- Cable channels
- Flat-screen TV
Food and drink
- Free bottled water
More
- Safe
Nearby things to do
Where to eat
- Onsite dining venue – Restaurant offering international cuisine. Serves breakfast and lunch daily.
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful in and out! It’s easy to forget oneself in this green and lush environment! I give it all of the ratings I could!
Stayed 3 nights in Oct 2019
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, relaxing getaway
My husband and I loved our stay at the Coco Hacienda. We stayed for 6 nights. The service was exceptional. Jafet and Mari were knowledgeable, kind and extremely helpful in their recommendations. The grounds are beautiful and the room was spacious and immaculately clean. The hotel is on the end of the main street in Tulum pueblo, so it’s about a 20 min walk to the center of town. They also have sister resorts on the beach, so you can stay and use their beach facilities as well. We would love to return and recommend this hotel to any of our friends
Stayed 6 nights in May 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Very helpful staff.
Stayed 2 nights in Mar 2019