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Coco Hacienda Tulum

Star Rating
3.5 out of 5
Photo gallery

Reviews

4.7 / 5Exceptional
96 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Hospital de Tulum
    7 min walk
  • Popular Location
    Cenote Crystal
    3 min drive
  • Popular Location
    Temple of Doom
    3 min drive
  • Airport
    Tulum, Quintana Roo (TUY)
    6 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Garden Pool Room

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Suite with private Patio

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Deluxe Garden view room with Jacuzzi

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Deluxe Suite 1st Floor Patio and Terrace

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Suite 2nd floor with Jacuzzi and Terrace

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Cozy Petit Room with Terrace

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Tulum

Located in Tulum, Coco Hacienda Tulum is in the city center. The area's natural beauty can be seen at Tulum National Park and Tulum Beach, while Tulum Monkey Sanctuary and Xel-Há Park are popular area attractions. LabnaHa Ecopark Adventures and Jungle Place are also worth visiting. Our guests appreciate the hotel's central and quiet location.

Visit our Tulum travel guide

What's nearby

  • Popular Location
    Hospital de Tulum - 7 min walk
  • Popular Location
    Cenote Crystal - 3 min drive
  • Popular Location
    Temple of Doom - 3 min drive
  • Popular Location
    SFER IK - 6 min drive
  • Popular Location
    Las Palmas Public Beach - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 106 min drive

Restaurants

  • Onsite dining venue – Restaurant offering international cuisine. Serves breakfast and lunch daily.

About this property

Coco Hacienda Tulum

3.5-star Tulum hotel in Tulum City Center with 2 outdoor swimming pools
2 outdoor pools, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, concierge services, and dry cleaning. All 17 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Free bottled water, ceiling fans, and safes are among the other amenities that guests will find.
Coco Hacienda Tulum offers 17 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Coco Hacienda Tulum features 2 outdoor swimming pools. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This Tulum hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking is complimentary.
Coco Hacienda Tulum has designated areas for smoking.
2 outdoor swimming pools are on site.

Policies

Check-in

Check-in available 24 hours
Express check-in
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed

Property payment types

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 180 and MXN 250 per person (approximately)
  • Airport shuttle fee: MXN 4059 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • Coco Hacienda Tulum Hotel
  • Coco Hacienda Hotel
  • Coco Hacienda
  • Coco Hacienda Tulum Hotel
  • Coco Hacienda Tulum Tulum
  • Coco Hacienda Tulum Hotel Tulum

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–noon: MXN 180-250 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Spa services

Family friendly

  • 2 outdoor pools
  • Dry cleaning service
  • Laundry facilities

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body treatments
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Hair dryer (on request)

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Safe

Nearby things to do

Where to eat

4.7

Exceptional

5 - Excellent
75
4 - Good
14
3 - Okay
5
2 - Mediocre
2
1 - Poor
0
4.9
Cleanliness
4.8
Service and Staff
4.9
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is beautiful in and out! It’s easy to forget oneself in this green and lush environment! I give it all of the ratings I could!

Stayed 3 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, relaxing getaway

My husband and I loved our stay at the Coco Hacienda. We stayed for 6 nights. The service was exceptional. Jafet and Mari were knowledgeable, kind and extremely helpful in their recommendations. The grounds are beautiful and the room was spacious and immaculately clean. The hotel is on the end of the main street in Tulum pueblo, so it’s about a 20 min walk to the center of town. They also have sister resorts on the beach, so you can stay and use their beach facilities as well. We would love to return and recommend this hotel to any of our friends

Stayed 6 nights in May 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Apr 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good. Very helpful staff.

Stayed 2 nights in Mar 2019

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