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Coco Hacienda Tulum

3.5 out of 5

Overview of Coco Hacienda Tulum

Photo gallery

2 outdoor pools
2 outdoor pools
2 outdoor pools
2 outdoor pools
Terrace/Patio

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationCenote Crystal3 min drive
    AirportTulum, Quintana Roo (TUY)6 min drive
    Popular LocationTemple of Doom8 min drive
    Popular LocationLas Palmas Public Beach14 min drive

Choose dates to view prices

  • Deluxe Garden view room with Jacuzzi

    Photos of Deluxe Garden view room with Jacuzzi

    4+ View all photos.
    4.5/5 guest room rating

    Room amenities

    • 484 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Garden view room with Jacuzzi

  • Deluxe Bungalow, 2 Bedrooms, Garden View

    Photos of Deluxe Bungalow, 2 Bedrooms, Garden View

    6+ View all photos.
    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Queen Bed
    More detailsDeluxe Bungalow, 2 Bedrooms, Garden View

  • Deluxe Suite with private Patio

    Photos of Deluxe Suite with private Patio

    4+ View all photos.
    4.4/5 guest room rating

    Room amenities

    • 645 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Suite with private Patio

  • Deluxe Suite 1st Floor Patio and Terrace

    Photos of Deluxe Suite 1st Floor Patio and Terrace

    4+ View all photos.
    5/5 guest room rating

    Room amenities

    • 419 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Suite 1st Floor Patio and Terrace

  • Garden Pool Room

    Photos of Garden Pool Room

    6+ View all photos.
    5/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsGarden Pool Room

  • Cozy Petit Room with Terrace

    Photos of Cozy Petit Room with Terrace

    3+ View all photos.
    5/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsCozy Petit Room with Terrace

  • Deluxe Suite 2nd floor with Jacuzzi and Terrace

    Photos of Deluxe Suite 2nd floor with Jacuzzi and Terrace

    4+ View all photos.
    5/5 guest room rating

    Room amenities

    • 333 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Suite 2nd floor with Jacuzzi and Terrace

  • Classic Cabin, Pool View

    Photos of Classic Cabin, Pool View

    3+ View all photos.

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsClassic Cabin, Pool View

About this area

Tulum

Located in Tulum, Coco Hacienda Tulum is in the city center. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Tulum Monkey Sanctuary and Xel-Há Park are not to be missed. Guests appreciate the hotel's quiet location.
Visit our Tulum travel guide
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Map
Popular Location

What's nearby

  • Cenote Crystal - 3 min drive
  • Temple of Doom - 8 min drive
  • SFER IK - 13 min drive
  • Las Palmas Public Beach - 14 min drive
  • Playa Paraiso - 16 min drive

Getting around

  • AirportCancun Intl. Airport (CUN) - 106 min drive

Restaurants

  • La Barracuda — 6 min walk
  • Burrito Amor — 6 min walk
  • Antojitos la Chiapaneca — 8 min walk
  • Campanella — 9 min walk
  • Charlie's — 10 min walk

About this property

Coco Hacienda Tulum

3.5-star Tulum hotel in Tulum City Center with 2 outdoor swimming pools
This hotel features 2 outdoor pools, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include spa services, concierge services, and dry cleaning. All 17 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Other amenities available to guests include free bottled water, ceiling fans, and safes.
Coco Hacienda Tulum offers 17 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Onsite parking is wheelchair accessible
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–noon: MXN 180-250 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Spa services

Family friendly

  • 2 outdoor pools
  • Dry cleaning service
  • Laundry facilities

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body treatments
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Safe
  • Window screens

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 180 and MXN 250 per person (approximately)
  • Airport shuttle fee: MXN 4059 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation

Property is also known as

Coco Hacienda Tulum Hotel
Coco Hacienda Hotel
Coco Hacienda
Coco Hacienda Tulum Hotel
Coco Hacienda Tulum Tulum
Coco Hacienda Tulum Hotel Tulum

Frequently asked questions

Can I cancel my reservation for free at Coco Hacienda Tulum and receive a full refund?
Yes, Coco Hacienda Tulum offers free cancellation on select room rates, because flexibility matters! Please refer to Coco Hacienda Tulum cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Coco Hacienda Tulum?
As of Dec 5, 2020, prices found for a 1-night stay for 2 adults at Coco Hacienda Tulum on Dec 6, 2020 start from $94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Coco Hacienda Tulum have a pool?
Yes, this property has 2 outdoor pools.
Is Coco Hacienda Tulum pet-friendly?
No, pets are not allowed at this property.
How much is parking at Coco Hacienda Tulum?
Coco Hacienda Tulum doesn't offer parking.
What time is check-in at Coco Hacienda Tulum?
Check-in is from 3:00 PM - 5:30 AM.
What time is check-out at Coco Hacienda Tulum?
Check-out is at noon.
Does Coco Hacienda Tulum provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MXN 4059 per vehicle, roundtrip, applies.
Where is Coco Hacienda Tulum located?
Located in Tulum City Center, this hotel is 2 mi (3.2 km) from Tulum National Park and within 6 mi (10 km) of Tulum Mayan Ruins and Gran Cenote. Playa Paraiso and Tulum Monkey Sanctuary are also within 6 mi (10 km).
4.6
Wonderful
5 - Excellent
83
4 - Good
16
3 - Okay
7
2 - Poor
2
1 - Terrible
1

4.8/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
the best and economic place in Tulum , and the staff just one word : amazing, I will come back to this great place.
Stayed 3 nights in Nov 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is essentially an extensive and lush tropical garden walled off from the noise and dust of the town. Comfortable rooms at the perimeter. We enjoyed sitting in the chairs on our terrace at the end of a pool and contemplating the greenery. The restaurant has a limited menu but served the best Mexican cuisine we had in two weeks in the country.
Stayed 3 nights in Jan 2020

1/5 Terrible

Traveled with group
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms have and smell like mold. This place should be reported to the local health department
Stayed 1 night in Jan 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the village of Tulum. Clean and spacious rooms, the restaurant was not open for most of the time we were there, but there are many good food options within walking distance.
Stayed 2 nights in Dec 2019

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

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