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Overview of Tago Tulum by G Hotels

Photo gallery

Guest reviews

4.5 / 5Wonderful
84 reviews
Guests rated this property 4.8/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

Explore the area

Popular LocationTulum Beach1 min walk
Popular LocationPlaya Akun6 min drive
Popular LocationSFER IK16 min drive
AirportTulum, Quintana Roo (TUY)32 min drive

Choose dates to view prices

  • Jungle View Suite

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Ocean View Suite

    Room amenities

    • Partial ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Ocean Front Master Suite

    Room amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Tulum

Located in Tulum, Tago Tulum by G Hotels is on a private beach. Tulum Monkey Sanctuary is a popular attraction and the area's natural beauty can be seen at Sian Ka'an Biosphere Reserve and Tulum Beach. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and skydiving nearby.

Visit our Tulum travel guide
Map
Popular Location

What's nearby

  • Tulum Beach - 1 min walk
  • Playa Akun - 6 min drive
  • SFER IK - 16 min drive
  • Las Palmas Public Beach - 21 min drive
  • Cenote Crystal - 26 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 114 min drive

Restaurants

  • Tago Restaurant — 1 min walk

About this property

Tago Tulum by G Hotels

Adults-only beach hotel
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a steam room. All 20 rooms boast private pools and offer free WiFi and furnished balconies. Memory foam beds and 24-hour room service are standard, as are flat-screen TVs with cable channels.
Tago Tulum by G Hotels offers 20 air-conditioned accommodations with private pools and minibars. Rooms open to furnished balconies. Memory foam beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.
This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Recreational amenities at the hotel include a private beach, an outdoor pool, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Free cooked-to-order breakfast available daily 7:30 AM–11:00 AM
1 restaurant
1 beach bar and 1 bar
24-hour room service

Things to do

Beach yoga
Fitness center
Free beach club
Free bicycle rentals
Kayaking
Outdoor pool
Sauna
Spa services
Steam room
Yoga classes

Family friendly

Outdoor pool
Snack bar/deli

Conveniences

No elevators
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Outdoors

Beach loungers
Beach umbrellas
Free beach cabanas
Garden
Private beachfront location
Terrace

Spa

Aromatherapy
Body treatments
Facials
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage/treatment rooms
Reflexology
Treatment room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking

More

Beach towels
Couples dining
Romance packages available
Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Linens
Memory foam mattress
Pillow menu
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Shower
Towels

Entertainment

40-inch flat-screen TV
Cable channels
Premium channels

Food and drink

Champagne service
Coffee/tea maker
Espresso maker
Free bottled water
Minibar

Outdoor space

Furnished balcony

More

Guidebooks/recommendations
In-room massage
Phone
Private pool
Safe
Slippers
Turndown service
Window screens

Policies

Check-in

Check-in from 3 PM - 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property for check-in information
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: MXN 300 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3400 per vehicle (roundtrip, maximum occupancy 6)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Coral Tulum Hotel
Coral Tulum
Coral Tulum
Tago Tulum by G Hotels Hotel
Tago Tulum by G Hotels Tulum
Tago Tulum by G Hotels Hotel Tulum

Frequently asked questions

Guest reviews

4.5
Wonderful
5 - Excellent
64
4 - Good
8
3 - Okay
6
2 - Mediocre
3
1 - Poor
3
4.8
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Mar 2020

2/5

  • Liked: Cleanliness
  • Disliked: Amenities

got food poisoning for the room service which caused me to have to extend my trip an extra 2 days to recover. on top of that there was loud techno music that vibrated the hotel room for several of the nights I was there until 4 am. when I asked the hotel staff about this issue they told me it was out of there control and there was nothing they could or would do to solve this issue. there are many great properties in Tulum don't waste your time on this one.

Stayed 3 nights in Feb 2020

2/5

  • Disliked: Staff & service, room comfort

Paradise gone wrong

the property and the room was very nice. I had booked the room as a package deal originally but on the last night I got violently ill in the middle of the night after eating room service which prompted me to have to book another 2 nights at the hotel being to ill to travel. Another thing to be aware of is that the property next door throws parties so for 2 of the nights I was sick in the hotel my hotel room was vibrating from the techno base until 4am. When I brought this up to this hotel they informed me that this was not there problem and there was nothing they could do about this. I have been to Tulum many times and was excited about trying this new property but it proved to be not worth it. Don't waste your time here with so many other amazing properties on the beach.

Stayed 1 night in Feb 2020

2/5

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

This was meant to be our honeymoon of a lifetime. It was the most we have ever spent on a hotel and we were so disappointed. We arrived at the hotel to find that it was a building site with no mention of it prior to our arrival - we weren't even allowed to use our front door and builders kept walking into our pool area to check the drains. They also didn't mention that they had changed hands from Coral Tulum to Tago by G hotels so it took a while to find the place in our taxi. We gave our card details on the first day yet were continually asked to pay for things by the staff. There was no communication between front of house and the kitchen/bar. On the first day we were woken up by the builders at 7.30am and the drilling didn't stop until 9pm. They were good about it and moved our rooms, but it wasn't good enough. There were a few more mess ups that we complained about and when we asked about some sort of compensation, they said 'we will think about it' and yet nothing happened for the last two days, so we were left empty handed. We didn't even get to see the manager as they never made themselves apparent even when we asked. This place has so much potential but it is currently a disaster. Steer clear.

Stayed 5 nights in Nov 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nope!

This place is not at all as advertised. When we checked in they took us to our room and because our flight was delayed it was pretty late - around 9:30 PM. The room smelled so strong of cigarette smoke (a non-smoking room) that after 10 minutes my adult daughter and I decided we would not survive the night let alone two nights so we decided to ask for another room. We went to the front desk to ask to switch and the front desk clerk was nice enough but told us to go check out another room on the second floor, gave a us a key to that one and if we liked it we could move ourselves and bring the other key back to the front desk. Normally I would have been sort of fine with that but my daughter has a badly broken foot and there are no elevators. We moved ourselves to the new room which was a bit better - but DIRTY. The white towels were greyish from being old and the floor was disgusting, not to mention the toilet is in the shower. We were starving so we decided to go get dinner before the only restaurant closed. It's a buffet which is not my favorite but my daughter is not picky at all. However - even she deemed the food inedible. We decided to spend the night and do an early checkout in the morning. We were not rude about it - we just said that we were switching hotels and we understood there would not be a refund. At that point we did not care we just wanted to leave and have a great vacation. Much happier with our next place and the vacation ended up amazing!

Stayed 1 night in Nov 2019