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Hotel Casa de la Luz By Xperience Hotels

Photo gallery for Hotel Casa de la Luz By Xperience Hotels

Free WiFi
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Hotel Casa de la Luz By Xperience Hotels

Hotel Casa de la Luz By Xperience Hotels

2.5 star property

8.0/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
Map
Calle Coba Mz 45 Lt 1, Tulum , La Veleta, Tulum, QROO, 77760

Explore the area

  • Popular LocationHospital de Tulum12 min walk
  • Popular LocationCenote Crystal3 min drive
  • Popular LocationTemple of Doom11 min drive
  • AirportTulum, Quintana Roo (TUY)13 min drive

Room options

About this area

Tulum

Hotel Casa de la Luz By Xperience Hotels is located in La Veleta, a neighborhood in Tulum. Cenote Crystal and Cenote Calavera are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tulum Beach and Tulum National Park. LabnaHa Ecopark Adventures and Xel-Há Park are also worth visiting.

What's nearby

  • Hospital de Tulum - 12 min walk
  • Cenote Crystal - 3 min drive
  • Temple of Doom - 11 min drive
  • SFER IK - 14 min drive
  • Las Palmas Public Beach - 15 min drive

Restaurants

  • Manglar - 3 min walk
  • Los Aguachiles Tulum - 6 min walk
  • Hunab Ku - 6 min walk
  • La Barracuda - 11 min walk
  • Burrito Amor - 12 min walk

About this property

Hotel Casa de la Luz By Xperience Hotels

Hotel located in La Veleta
Hotel Casa de la Luz By Xperience Hotels provides a garden and more. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • A 24-hour front desk, tour/ticket assistance, and concierge services
  • Guest reviews give good marks for the pool and helpful staff
Room features
All guestrooms at Hotel Casa de la Luz By Xperience Hotels include comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Bathrooms with showers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Tour/ticket assistance

Outdoors

  • Garden

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Private bathroom
  • Shower
  • Towels

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 11 and younger are not allowed at this property; All guests older than 11 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Children 11 years old and younger are not permitted at this property

Property is also known as

Hotel Casa Luz Xperience Hotels Tulum
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Frequently asked questions

Does Hotel Casa de la Luz By Xperience Hotels have a pool?

Yes, this property has an outdoor pool.

Is Hotel Casa de la Luz By Xperience Hotels pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa de la Luz By Xperience Hotels?

This property doesn't offer parking.

What time is check-in at Hotel Casa de la Luz By Xperience Hotels?

Check-in is from 3 PM - 3 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Casa de la Luz By Xperience Hotels?

Check-out is at noon.

Where is Hotel Casa de la Luz By Xperience Hotels located?

Located in La Veleta, this hotel is within 1 mi (2 km) of Hospital de Tulum and Dos Aguas Park. Cenote Crystal and Cenote Calavera are also within 3 mi (5 km).

Can I cancel my reservation for free at Hotel Casa de la Luz By Xperience Hotels and receive a full refund?

Yes, Hotel Casa de la Luz By Xperience Hotels offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Casa de la Luz By Xperience Hotels cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.0

Very Good

Rating 10 - Excellent. 3 out of 9 reviews" "
" "10 - Excellent 33%
Rating 8 - Good. 3 out of 9 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 3 out of 9 reviews" "
" "6 - Okay 33%
Rating 4 - Poor. 0 out of 9 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 9 reviews" "
" "2 - Terrible 0%

8.3/10

Cleanliness

8.9/10

Staff & service

10.0/10

Amenities

8.9/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely Fabulous. Don’t let the dirt road scare you because it is an absolute gem. From the staff, decor, beds, sheets, showers, landscaping, pool, pool chairs, beautiful shared kitchen, I could go on & on for this idealic small hotel - brand new. I am in my 60’s, well traveled & this is one of the very best places I have stayed. Beautiful. Many restaurants near by. My only request & I understand it will happen soon - is the option for either DVD movies or satellite TV - especially nice if staying for an extended stay.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comme sur les photos !!!!! Très très beau lieu !!!!! Chambre grande et très belle ! Hôtel très jolie ! Propreté au top! Hamac dans le balcon au top! Personnel très très gentil et disponible h24 7/7 ! Un peu de travaux en ce moment mais se termine à 18h00 donc ça n’est absolument pas gênant Douche très bien très belle mais eau un peu froide ! Piscine très jolie ! Eau un peu froide . Proche du centre en voiture 5min !
Stayed 2 nights in Mar 2019

6/10 Okay

frank, Sandefjord

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Masse rom for forbedringer
på dette stedet fikk vi et godt første inntrykk av en meget hyggelig reseptsionist og hotellet var lite og meget personlig. Så finner vi ut at vi er avhengig av og bli sluppet ut og inn av hotellet a noen som jobber der da man ikke får nøkkel til hoveddøren. Dette tok vi som en sikkerhet men ble litt slitsomt når man kom litt sent hjem og ble stående en stund før det var noen som våknet og slapp oss inn. Vi var her i 4 netter uten at rommet ble rengjort, det ble ikke byttet håndklær eller nytt dopapir. Når man ikke skal kaste papir i toalettet så er det greit at det er noen som tømmer søppla. Dette synes vi ble litt grisete. Vi fikk ikke sove til lenger en 07 om morgningen da det var en byggeplass som satte i gang for fult og holdt til vegg i vegg. Det kjentes ut som om bygningen vi bodde i skulle dette fra hverandre, Så totalt sett så var ikke dette oppholde spesielt ferievennlig. Ikke ut fra inntrykket jeg fikk når jeg booket det.
Stayed 4 nights in Feb 2019

8/10 Good

Blanca, Tijuana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Tiene un diseño muy bonito el lugar, habitaciones con buena distribución y bonitas. El detalles es que el estacionamiento es sobre la calle aunque no es muy transitada por lo que no se batalla por el lugar
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super atento el recepcionista
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
ME ENCANTÓ EL CONCEPTO, LIMPIO Y FRESCO, MUY MODERNO CONSERVANDO LO ECOLOGICO EN LA ZONA, SIN EMBARGO, LLEGAR AL LUGAR FUE SUPER DIFICIL YA NO PARECE HOTEL POR FUERA, Y LA PAGINA (EXPEDIA) NO HABIA ENVIADO NUESTRA SOLICITUD AL MOMENTO QUE LLEGAMOS (3 HORAS DESPUES DE HABERLA REALIZADO), ME ENCANTARIA QUE TUVIERAN SERVICIO DE BEBIDAS. RESTO EXCLENTE
Stayed 1 night in Feb 2019

6/10 Okay

Mario, Monterrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es una casa de huéspedes muy bonita tal y como se ve en las fotos, ideal para descansar por su tranquilidad, pero esta muy alejada de todo, tienes que caminar al menos 800 metros para encontrar algo que comer, la zona donde se encuentra esta muy descuidada, calles sin pavimentar, sin iluminación, mucha basura tirada y malos olores y podría parecer peligroso de noche. Si llevas tu despensa y no vas a salir mucho está bien porque de lo contrario vas a batallar con el transporte, los taxis y autobuses se encuentran a 1.2 km
Stayed 3 nights in Jan 2019