Outdoor pool, sun loungers
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Reviews of Jashita Hotel

4.5 out of 5
Jashita Hotel
Soliman Bay, Tulum, QROO

Reviews

9.8

Exceptional

Rating 10 - Excellent. 102 out of 115 reviews" "
Rating 8 - Good. 10 out of 115 reviews" "
Rating 6 - Okay. 1 out of 115 reviews" "
Rating 4 - Poor. 1 out of 115 reviews" "
Rating 2 - Terrible. 1 out of 115 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic experience! Highly recommend!
Stayed 3 nights in Mar 2024

10/10 Excellent

Giorgi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property , amazing staff and beautiful surroundings. Small size of the property makes it feel like you are at your own beachfront villa. It’s great if you are looking for a relaxing and quiet beachfront vacation. Not for partying . Also note that it’s around 30 min from tulum center so you will need a taxi. Overall town is pretty spread out. Enjoyed the trip and will be back to Jashita

10/10 Excellent

Fleming Griffin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were tremendous. Byron, Fernando and Checca at the adventure shack were very kind and patient. Beautiful quiet bay away from the party zone 15 minutes away.
Stayed 4 nights in Feb 2024

10/10 Excellent

Adam

Stayed 4 nights in Jan 2024

10/10 Excellent

Brad

Liked: Cleanliness
Quiet space in Tulum.
Stayed 2 nights in Dec 2023

10/10 Excellent

Nasim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Jashita Hotel was quiet, clean and magical. We enjoyed our stay. The food is amazing and the staffs are friendly and nice. I absolutely recommend this place if you are looking for nice, relaxing and quite stay.
Stayed 3 nights in Nov 2023

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

8/10 Good

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for 4 days and majority of the staff is very welcoming and helpful. We were so lucky to have met Brenda, as she offered us an amazing experience of a botanical bath. It was breathtaking! The restaurant is good and the breakfast is included in the hotel package. Overall I had a beautiful stay.
Stayed 4 nights in Mar 2023

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place where you can just be.
We left this place for the end of our trip. It was a very good decision. If you want to do nothing and just be... it is the place. We didnt have a car, so you need to take in mind yhat hopping to Tulum, reqiure Taxis. But we knew that and did not want to leave. Going Outside this is like going out of the bubble. Why pop it. There were issues. Well it is 2022, staff is a challenging issue. But management aware, and knows to be accountant about un trained staff. (Well... the owner was there... and things were sorted quickly....above and over) The resturant is good. Good enough. The place is beautiful. So if you want to relax and just be... thats thd place for you... If you want activities... they have some tailored made options. They can try to 'hook up' guests to share some options. I am sure it will make it a bit more popular and crwate some networking...
Stayed 3 nights in Nov 2022

10/10 Excellent

jose ramon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Jashita hotel truly does not disappoint. From the kindness of the staff; Clemente owner of Pandono, the waiters Eliu, Daniel, Gabriel the bartender, the lovely and friendly receptionists and housekeepers, you will be completely delighted. The grounds and pools are immaculate at all times regardless of weather. No sargasso here. The staff makes sure of it. We’ve travel to many fine hotels around the world, but Jashita truly lives up to its 5 star rating. Joe and Ileana
Stayed 7 nights in Jul 2022

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You'll love everything! The establishment, staff, food, and the view. Not to mention, the seaweed problem is almost non exist, compared to other establishments. So, if you like secluded with upkeep you wont be disappointed
Stayed 4 nights in Jun 2022

10/10 Excellent

jonathon

Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing time ! Hotel is very private and the whole staff is extremely friendly. Can’t wait to go back
Stayed 5 nights in Feb 2022

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stunning views. Superbly tranquil. Rooms and restaurant food were awesome!
Stayed 5 nights in Sep 2021

8/10 Good

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Rooms were a little out dated, the bed linens were nice however they only provided a gross blanket on top (duvet would have made a huge difference). The beach was medium - instead of crystal clear water, their beach front is mostly sea grass which was disappointing. Staff was incredible. Breakfast was off the charts, however the rest of the menu for the day/night is limited. I thought they offered daily yoga - instead I found myself paying $100 a day for a private that lasted less than an hour. I traveled by myself and actually extended my visit twice. I was unsure how safe I would feel as a single woman on my own, but I felt very safe. Wouldn’t come back to venue as it was very expensive, but enjoyed my experience and I would definitely come back to Tulum and try another venue.
Stayed 4 nights in Sep 2021

10/10 Excellent

farrukh, gillette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2021

10/10 Excellent

Asmaa Benkirane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A true gem hidden in Tulum. The rooms are beautiful, the service and staff exceptional . Always available for their guests ! We will come back for sure !
Stayed 4 nights in Sep 2021

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
A tad far from everything that’s going on (about 25 minute drive) taxis are about $40-$50 USD one-way to the center, so that was inconvenient. But overall a really cool quiet & clean hotel.
Stayed 7 nights in Aug 2021

6/10 Okay

Monica

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel is very small, only 30 rooms. No activities other than kayaking, only one restaurant (very small). Did not like the hotel at all, very disappointed.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great unique experience
Stayed 8 nights in Aug 2021

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The access road is just a nightmare, 10 minutes of bouncing around in the car, hotel is nice but not worth the price. Tours were a scam, extremely expensive and definitely not worth it. Menu is good but should be vary, its always the same small menu every day. Not recommended, never going back.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an AMAZING experience! We visited for our one year anniversary and we had the most romantic and relaxing time. The staff is very welcoming, it all started with Christina and Abigail at the reception area. The restaurant staff were lovely. Thank you LEO, JORGE, MIGUEL, JOHNNY, JAVIER, AND THE BARTENDER FRANKLY. The ambiance was to die for. We felt like we were in a dream. We will be back to visit soon!
Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Super calm and relaxing. Very clean.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jasita hotel is true hidden gem in Tulum!!! If you are looking for a quiet and peaceful vacation, its a perfect place to stay. Restaurant/Bar staffs are so friendly and attentive. Everyone will welcome you with smile. We booked Ocean front room and was assigned to the first floor with access to the beach. We had a wonderful time during our stay. I highly recommend this hotel.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about what a gem this place is. The moment you get on the property all of the stress just melts away. From the delicious cuisine for every single meal, to the beautiful grounds and impeccable cleanliness...I was in heaven. I went as a kid-free getaway with my best friend and we couldn’t have selected a better location. We were close enough to get to a few places right in Tulum but far enough away to be distanced from all the hustle of that main strip. It is crazy romantic so I’ll definitely be back to enjoy those beautiful sunsets, amazing drinks and secluded beach another time!!! Also, I’m in the food service industry and all of the surprise and delight moments, including the owner personally spending time to connect with us was top notch.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the hotel!! It’s right on the ocean with 3 pools, including a rooftop pool and bar with the view of the ocean!! Absolutely breathtaking view. The restaurant has great food and staff and it’s right on the ocean! Having breakfast with the ocean breeze was a great way to start each day. The rooms have their own patio and plung pool with plenty of seating on the patio. Rooms were cleaned twice a day and the cleaning staff were very nice. I have to say this is a very quiet resort and not a party hotel, which is what I was going for. The location is a couple of miles away from Tulum’s party scene and all the shops/restaurants, and grocery store. If I go back to Tulum I will stay at Jashita again.
Stayed 6 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing everything about it
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem !!! Will go there again to stay :). Management and that staff are so wonderful :) snorkeling on site - do need a car to get around.
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveler

Stayed 4 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning ocean views from our room.
Stayed 5 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience and very cultural. Great views. Great hospitality.
Stayed 5 nights in Apr 2021

10/10 Excellent

maliha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! Property was beautiful staff was friendly and accommodating. This place is a hidden gem. Look forward to going back
Stayed 3 nights in Apr 2021

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort
Beautiful hotel on a private beach with an excellent bar & restaurant. Rooms are spacious and clean. Wifi is strong throughout the property. Customer service is what stands out - owner and staff are beyond friendly and accommodating - they make you feel like family.
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts I've had the pleasure to stay in. I hope to return one day. The staff, hotel, and restaurant are all excellent. I highly recommend.
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in Tulum! The best beach, best food (especially breakfast), best amenities, most amazing staff and spa.
Stayed 3 nights in Jan 2021

10/10 Excellent

James, Los Angeles, CA

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great room and amazing snorkeling right at the beach.
Stayed 4 nights in Nov 2020

2/10 Terrible

Verified traveler

Stayed 4 nights in Oct 2020

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT
Jashita is one of the most wonderful hotels I've ever enjoyed. The setting, food, great drinks, private nature, snorkeling (right there on the site) and the staff make this a perfect getaway destination. Also great wifi which I need for my work. 100% you'll love it.
Stayed 7 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEAUTIFUL PLACE, EXTREMLY RECOMMENDED
THIS PLACE IS SO BEAUTIFUL, VERY NICE, CLEAN AND PRIVATE, THE FOOD IS AMAZING , I loved our ocean front suite, simple amazing!!!
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply marvelous! Great view and great room
Stayed 4 nights in Mar 2020

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Gina, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting is absolutely beautiful and the rooms are very high quality. The staff are charming and it is wonderful to be able to snorkel straight from the hotel beach. We had a misunderstanding and the owner of the hotel went to some lengths to address the problem. I would highly recommend this hotel.
Stayed 4 nights in Feb 2020

10/10 Excellent

S1S, NY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, boutique hotel. Well-appointed, impeccably clean rooms and facilities. Super-courteous, super-responsive, warm hospitality. Abigail and Rafael at the reception desk are exemplary of that along with the rest of the “behind-the-scenes” team. Monica and Enrico, you’ve built something special!
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2020