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Los Amigos Tulum

Photo gallery for Los Amigos Tulum

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
Flat-screen TV, MP3 dock

Overview of Los Amigos Tulum

Los Amigos Tulum

3.5 star property

8.2/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Laundry
Calle 14 Sur, Lote 16, Tulum, QROO, 77780

Guests rated this location 7.5/10 - Good

Explore the area

  • Popular LocationHospital de Tulum18 min walk
  • Popular LocationCenote Crystal4 min drive
  • Popular LocationTemple of Doom13 min drive
  • AirportTulum, Quintana Roo (TUY)15 min drive

Room options

About this area


Located near the beach, Los Amigos Tulum is in La Veleta, a neighborhood in Tulum. Cenote Crystal and Cenote Calavera are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Xel-Há Park and LabnaHa Ecopark Adventures. Be sure not to miss outdoor adventures like rock climbing and ecotours.

What's nearby

  • Hospital de Tulum - 18 min walk
  • Cenote Crystal - 4 min drive
  • Temple of Doom - 13 min drive
  • SFER IK - 16 min drive
  • Las Palmas Public Beach - 17 min drive


  • Palma Central - 15 min walk
  • El Camello Jr - 13 min walk
  • Guacamole Club - 6 min walk
  • El Sabor de las Cazuelas - 15 min walk
  • Tacos Bish - 8 min walk

About this property

Los Amigos Tulum

3.5-star aparthotel near the beach
Guests of this beach aparthotel will appreciate convenient onsite amenities such as a fitness center and a steam room. Each apartment features a kitchenette with a refrigerator and a stovetop, plus free WiFi and a flat-screen TV with cable channels. Added amenities include a balcony, an MP3 dock, and a coffee/tea maker.
Los Amigos Tulum offers 15 accommodations with MP3 docking stations and safes. Rooms open to balconies or patios. Accommodations at this 3.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Tulum aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.


English, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

Property amenities


  • Sandy beach nearby


  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor pool
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages


  • Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Family friendly

  • Free crib


  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Stovetop


  • Bedsheets provided


  • Free toiletries
  • Hair dryer
  • Shower only


  • Flat-screen TV with cable channels
  • MP3 dock

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace


  • Laundry facilities

Work spaces

  • 24-hour business center
  • 4 meeting rooms
  • 500 square feet of conference space
  • Coworking space

Climate control

  • Air conditioning
  • Ceiling fan


  • Service animals only (pets not allowed)


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Gym on site
  • Yoga classes on site
  • Ecotours nearby
  • Rock climbing nearby


  • 15 rooms
  • 2 buildings
  • 3 floors
  • Built in 2014

Similar properties

See similar properties



Check-in from 3 PM - midnight
Late check-in fee
Minimum check-in age: 18


Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Guests must contact this hotel in advance to reserve a day bed.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Los Amigos Tulum Condo
Los Amigos Tulum
Los Amigos Tulum Hotel
Los Amigos Tulum Aparthotel
Los Amigos Tulum Tulum
Los Amigos Tulum Aparthotel
Los Amigos Tulum Aparthotel Tulum

Frequently asked questions

Does Los Amigos Tulum have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Los Amigos Tulum?

As of Mar 23, 2023, prices found for a 1-night stay for 2 adults at Los Amigos Tulum on Apr 20, 2023 start from $57.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Los Amigos Tulum pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Los Amigos Tulum?

Self parking is free at this property.

What time is check-in at Los Amigos Tulum?

Check-in is from 3 PM - midnight.

What time is check-out at Los Amigos Tulum?

Check-out is at 11 AM.

Does Los Amigos Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Los Amigos Tulum located?

Located in La Veleta, this beach aparthotel is within 1 mi (2 km) of Hospital de Tulum and Dos Aguas Park. Tulum National Park and Cenote Crystal are also within 3 mi (5 km).



Very Good

Rating 10 - Excellent. 47 out of 88 reviews" "
" "10 - Excellent 53%
Rating 8 - Good. 23 out of 88 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 6 out of 88 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 3 out of 88 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 9 out of 88 reviews" "
" "2 - Terrible 10%




Staff & service




Property conditions & facilities


4/10 Poor


Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The communication with their representative was terrible. The apartment was not at the address on our booking. When it became apparent that the apartment door did not lock, we had to fight to have it fixed. And the safe that their representative advised us to use to store our laptops etc in lieu of a lockable door, was not fastened down. We pointed that and handed it to him, and requested another room, but were told no. Luckily the maintenance person who happened to be in the building was kind enough to stay later than the end of his shift and fix the door so that we could have some security in the apartment.
Stayed 4 nights in Feb 2023

10/10 Excellent


Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place. The room has refrigerator and cooking utensils!

2/10 Terrible


10/10 Excellent


Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay, such a beautiful place and so well situated to amenities, restaurants and town. Would absolutely stay here again
Stayed 6 nights in Mar 2022

10/10 Excellent


Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay here! They had a gym and spa that was available to us, the rooftop pool was awesome, and the area was perfect. Our room had a retractable skylight, a small kitchen and they stocked our fridge with water. We were so happy with our stay. The only negative was the pillows were really hard and uncomfy, but besides that I have nothing but good things to say, it was clean, a big beautiful window for a wall with sliding doors. It’s a great hotel!
Stayed 6 nights in Apr 2022

8/10 Good


Liked: Cleanliness, room comfort
Beautiful condos in the middle of no where
Enjoyed the deluxe suite with kitchenette , it’s was basically a 1bd apt. I love that Los Amigos rooms are well equipped from kitchen utensils , cleaning products, applicances and tools to cook a meal , little details that most hotels in Playa /Tulum forget. WiFi was great and balcony had great view of jungle. Only thing I didn’t like was the location, extremely hard to find at night , street is bumpy dirt road. Receptionist was nice & polite but seems to be the other person available to answer questions from 9am-8pm. After that you fend for yourself, no security guard. However , I would book this suite for longer stays , not just a night visit. 4 out of 5 stars
Stayed 1 night in Feb 2022

2/10 Terrible


Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
If you book a room with Los Amigos, The day before your flight they will email you saying you have been selected for a free upgrade. They send you a different address to their other location, once you get there the concierge will greet you and show you to your room, except this room is much smaller than the room your probably booked online. If you ask why they moved you hotels for a “free upgrade” without your permission they won’t give you a straight answer.. they just try to talk your ear off about the spa and tell you how great it is. They might even give you “free spa time” that you can’t even use because the front desk ladies at the spa will lie you and say they are full… When I asked the concierge to please move us to a room that was the same size as the one I booked online she lied to me and said they are all “studio sized rooms” which I found out from another resident that was a lie… when I confronted her about what she told me she said, oh those rooms are for people who live here… the hotel room we had was very nice, if you’re okay with a rock hard bed, a lot of rules, taking cold showers and listening to your upstairs neighbors stomp around on the hollow floor above the whole time you stay here. I will say that the property is very nice and very clean. But I would recommend staying somewhere else to avoid the headache on your vacation because they’re are thousands of other beautiful resorts at and around tulum that you could stay at for the same price or cheaper.
Stayed 8 nights in Nov 2021

10/10 Excellent


Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2021

8/10 Good


Liked: Cleanliness, room comfort
Los Amigos Tulum
Los Amigos Tulum is very comfortable. It is quite new and therefore well adorned and maintained - it is also a studio if that's what you are into. Very clean and incredibly friendly staff. The only downside is the location - it's really far from the beach and a good 20min walk to downtown Tulum.
Stayed 1 night in Oct 2021

8/10 Good


Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a very comfortable place to stay and great location for exploring the area. Main highway is two blocks away, beach and ruins are about 15 minutes. Lots of cafes and restaurants within walking distance. The apartment was spacious and comfortable with parking on the street.
Stayed 5 nights in Oct 2021